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The Gillette

2.0 star property

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Photo gallery for The Gillette

Front of property
Suite, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Luxury Single Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Deluxe Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
$101
$90 nightly
$101 total
Total with taxes and fees
Jan 20 - Jan 21

Explore the area

View in a map
235 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪2 min walk‬
  • Place, Gatlinburg Space Needle
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 332 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gallery Double Room, 2 Queen Beds, Balcony

Gallery Double Room, 2 Queen Beds, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Gallery Double Room, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(8 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Single Room, 1 King Bed

Luxury Single Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Luxury Single Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 630 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room, 1 King Bed, Roll-in Shower

Comfort Single Room, 1 King Bed, Roll-in Shower | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Single Room, 1 King Bed, Roll-in Shower

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 King Bed

Classic Single Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Single Room, 1 King Bed

  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds

  • 673 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Studio Suite, 2 Double Beds, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Double Beds, Balcony

  • 329 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Single Room, 1 King Bed

Grand Single Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Grand Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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The price is $156
Jan 20 - Jan 21
Total with taxes and fees
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About the neighborhood

Gatlinburg

With a stay at The Gillette, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 12 minutes by foot from Great Smoky Mountains National Park. .This hotel is 0.7 mi (1.1 km) from Ripley's Aquarium of the Smokies and 0.2 mi (0.3 km) from Gatlinburg Space Needle.

What's nearby

  • Gatlinburg Convention Center - 2 min walk - 0.1 miles
  • Ober Gatlinburg Aerial Tramway - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

The Gillette

Hotel with free parking, steps from Gatlinburg Convention Center
The Gillette offers 80 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 80 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include an elevator and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 7:00 AM to 10:30 PM

The Gillette Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 152 reviews
Rating 8 - Good. 24 out of 152 reviews
Rating 6 - Okay. 7 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 1 out of 152 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, highly recommend this place, very friendly staff, clean rooms, good parking area. Loved it!
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are older, but clean, bed was very comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks very old with brown carpet from the 70s but it was not old it was new carpet and was very clean. Had a very neat old time feel and was perfect for the downtown gatlinburg setting.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi, Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
It wasn't quiet. You can hear people clomping around above you. And anyone talking outside is like in the same room. There's a fire station next door.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean rooms great price great location. Saw a bear
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay! Nice renovated room and very clean. Bathroom very clean as well. You can tell they take pride in their place. Convenient location to walk to all shopping and restaurants. Definitely a plus in anyone’s book if you know Gatlinburg! Will stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles, Lake wales

Liked: Cleanliness, amenities
Everything was great, clean,Great location.Super friendly staff .We will be back soon Thank you for making my stay feel like home away from home!!!
Stayed 4 nights in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Rooms were clean. Beds were too soft. Great location.
Stayed 2 nights in Oct 2025

4/10 Poor

Joanne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Meh

Motel room was definitely NOT renovated, I'd guess since the 90s... carpet, lumpy mattress, peeling wallpaper, etc. Maybe they save these specific rooms for the hotels.com customers. Location is good. Room was clean. There was parking. I felt safe. Solid 2 star.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking and safe at night with lighting.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not use the pool. Staff was great, very friendly. Room was very clean. Location is perfect to be able to walk downtown Gatlinburg and not fight traffic and expensive parking! Highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Mina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, easy parking, and great location walkable to downtown Gatlinburg for shops and dining!
Stayed 4 nights in Oct 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and helpful in every way and the rooms were very clean too! Very convenient to restaurants and downtown walking. I would definitely recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and loved to set up of the place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Rooms are awesome and upgraded!
Stayed 2 nights in Oct 2025

6/10 Okay

Kimberly

Disliked: Property conditions & facilities, room comfort
Clean room. Nice people. Good location. The beds were on the small side and firm. Did not like the bathroom set up. For the price we paid for two nights, it should have been nicer rooms.. the garbage man came at 5 am one morning, could hear people talking through the walls..
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Staff was really friendly. Right across the street from convention center. Approx a block from the main strip. Good value for the money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rob, Benton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding, professional and friendly. The property is a short walk to the main strip. In a nice area safe and convenient to everything.
Stayed 2 nights in Oct 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Time in Gatlinburg

The hotel was very close to the downtown area so we did not have to drive our car very much throughout our stay which was definitely a plus. Our room was comfortable and clean. While we had noticed that there were upgrades that had taken place in the rooms especially in the bathroom, we felt that the flooring which was carpet was old and stained, and it needed to be cleaned or replaced. They advertised having a balcony, however, we were never able to get the door open. We talked to someone at the front desk letting them know, but we tried again several more times and the door would not open. That was disappointing. Currently, another hotel is being built next to The Gillette, and it was very noisy for which was kind of distracting for us while we were in the room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tawnya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel! Close to strip!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025