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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Interior
Exterior
Restaurant
Bar (on property)
Presidential Suite, 1 Bedroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Business services
  • Bar
The current price is $251
$222 nightly
$251 total
Total with taxes and fees
Jul 29 - Jul 30

Explore the area

View in a map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Room

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Room

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Room

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room

Standard Room

  • 390 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Room

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(5 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Room

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(22 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Room

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Room

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(28 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior
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Jul 19 - Jul 20
Total with taxes and fees
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About the neighborhood

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Hotel Indigo Gatlinburg Downtown by IHG is within a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. .This hotel is 0.7 mi (1.1 km) from Gatlinburg SkyPark and 0.8 mi (1.2 km) from Gatlinburg Convention Center.

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.2 miles
  • Anakeesta - 6 min walk - 0.4 miles
  • Ripley's Aquarium of the Smokies - 8 min walk - 0.4 miles
  • Gatlinburg Convention Center - 16 min walk - 0.9 miles
  • Gatlinburg SkyPark - 17 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Pancake Pantry - ‬8 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Subway - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 136 guestrooms. Cable television is provided for your entertainment.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Grab a bite to eat at Altitude & Rooftop Bar, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Planning an event in Gatlinburg? This hotel has 4674 square feet (434 square meters) of space consisting of conference space and 2 meeting rooms.
Altitude & Rooftop Bar - Onsite restaurant.
Bear Trail Café - Onsite café. Open daily.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 1.25 percent
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 10:00 PM

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 346 out of 405 reviews
Rating 8 - Good. 39 out of 405 reviews
Rating 6 - Okay. 9 out of 405 reviews
Rating 4 - Poor. 7 out of 405 reviews
Rating 2 - Terrible. 4 out of 405 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and perfect location!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I’ve stayed at in Gatlinburg.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean, and loved the rooftop bar!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was excellent.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, and friendly staff! The bar on the roof was great too! Would recommend this hotel!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place everyone was so nice and it is a beautiful hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel areas, in the middle of everything, super nice pool area and wonderful common areas.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terri L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and the best staff ever! The view from the balcony is the BEST in Gatlinburg hands down! Dinner in the restaurant was fantastic!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible property all the way around! Excellent location!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newest hotel in Gatlinburg - nice - walkable - bar staff had some new hires but I'm sure they will work that out - I would stay there again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ayoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location. Clean room with comfortable bed. The fastest check in ever.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Fantastic front staff and fantastic room! We ate breakfast at the restaurant and it was a great place to spend our 39th anniversary!
View from the Restaurant
Great views
Love the Smokies
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Quanshay

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was courteous. The location of the hotel was in walking distance to nearby attractions. Will stay again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chatiqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing as well as the staff. We will definitely be back.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jess

Clean rooms, friendly staff, outdoor pool was wonderful, rooftop view was amazing. Will definitely return.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was laid out great in the room and the roof top bar was wonderful. The bartender Morgan was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel with friendly staff and in a great location! The room was spacious and very nice with very comfortable beds, Nespresso machine and a large marble shower. Walkable to downtown Gatlinburg. Would definitely stay here again in the future.
Coffee bar
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing. The property was convenient and so clean. The details were perfect!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Only negative was they did not accept cash at the restaurant/bar. Otherwise great place. Very clean and friendly staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Indigo. It was clean and the staff was very friendly! We would definitely stay at another IHG
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top is absolutely beautiful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fresh, updated, highly recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything about this hotel was immaculate, it was spotless and the rooms were amazing and the beds were so soft. The staff was helpful and super friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice modern rooms.
Stayed 2 nights in Feb 2026