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Hotel Indigo Gatlinburg Downtown by IHG

Property class: 3.5

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Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

A rooftop bar with outdoor seating, a bar area, and a view of a forested hill.
A rooftop pool area with lounge chairs and a view of a mountainous landscape.
A modern hotel with multiple floors, large windows, and a well-lit entrance.
A modern restaurant with large windows, wooden floors, and unique spherical hanging lights.
A hotel room with a large bed, a wooden wardrobe, a balcony with a table and chairs, and a city view.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Business services
The current price is $212
$188 nightly
$212 total
Total with taxes and fees
Nov 4 - Nov 5

Explore the area

View in a map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room

  • 390 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 1 King Bed, Balcony (Furnished)

9.6 out of 10
Exceptional
(9 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

A modern living room with a large window, a sofa, a green armchair, and a flat-screen TV.

Presidential Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

A modern living room with a sofa, ottoman, and TV, large windows with a city view, and a fireplace.

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(57 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, ottoman, and TV, large windows with a city view, and a fireplace.

Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

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Nov 1 - Nov 2
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About the neighborhood

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Hotel Indigo Gatlinburg Downtown by IHG is within a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. .This hotel is 0.7 mi (1.1 km) from Gatlinburg SkyPark and 0.8 mi (1.2 km) from Gatlinburg Convention Center.

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.2 miles
  • Anakeesta - 6 min walk - 0.4 miles
  • Ripley's Aquarium of the Smokies - 8 min walk - 0.4 miles
  • Gatlinburg Convention Center - 16 min walk - 0.9 miles
  • Gatlinburg SkyPark - 17 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 136 guestrooms. Cable television is provided for your entertainment.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Grab a bite to eat at Altitude & Rooftop Bar, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Planning an event in Gatlinburg? This hotel has 4674 square feet (434 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Altitude & Rooftop Bar - Onsite restaurant. Open daily.
Bear Trail Café - Onsite café. Open daily.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 1.25 percent
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 10:00 PM

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 627 out of 740 reviews
Rating 8 - Good. 71 out of 740 reviews
Rating 6 - Okay. 23 out of 740 reviews
Rating 4 - Poor. 12 out of 740 reviews
Rating 2 - Terrible. 7 out of 740 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great facilities and location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent! Beautiful hotel!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location was at the heart of the city, and the hotel amenities were excellent.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, loved the pool area
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great, the location is fantastic and the hotel is very well maintained.the staff were very helpful, the room was clean and
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Clean rooms, comfortable beds and convenient parking!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! Friendly staff, impeccable grounds, all around great stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good place to stay at
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. I'll never stay anywhere else again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So, it rained the whole time we were in Gatlinburg and we still thoroughly enjoyed our visit because this hotel was so lovely and the staff was awesome! The views of the town, the rooftop bar and the breakfast particularly stood out.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing anniversary trip. We absolutely loved this hotel. We will definitely be back
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Everyone was friendly and accommodating. I highly recommend!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best Holiday Inn we ever stay in. Beautiful, very clean, good location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will stay again on our next trip!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot say enough how pleased we were with the staff and the hotel itself! Everyone was super friendly and were always present if you needed anything. Great place to stay!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff! The rooftop bar has great views
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balconies and pool overlooking the strip were great!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience. The staff was great. The food was of very good quality.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, beautiful room overlooking the city, super clean, staff was friendly and the food was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property, very clean, staff very friendly and attentive. Great location downtown.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale place to stay and enjoy all Gatlinburg has to offer. We will be back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great newish hotel in Gatlinburg, which can be hit or miss. This is a good place to stay, walking distance from shops and restaurants, will go back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved staying at Hotel Indigo. The hotel is conveniently located, the room was clean and spacious, and the staff was fantastic. Everything was exceptional and I would recommend this hotel to anyone!
Stayed 3 nights in Jun 2026