Hilton Garden Inn Gatlinburg

Property class: 3

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Photo gallery for Hilton Garden Inn Gatlinburg

A hot tub area with seating and a fire pit, surrounded by a patio with a view of a forested hillside.
A stone fireplace with a flat-screen TV above it, flanked by two wall sconces.
A multi-story hotel with a prominent entrance, stone pillars, and a covered area with a sign reading "Cliffhouse 1st".
A breakfast table set with various dishes, drinks, and utensils.
An indoor swimming pool with tiled flooring, surrounded by wooden-framed windows and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $172
$152 nightly
$172 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
635 River Road, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Single King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Single King Bed, Fireplace, Whirlpool, Balcony

9.4 out of 10
Exceptional
(52 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Single King Bed, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Double Queens, Accessible Suite, Pullout, Roll-In Shower

8.0 out of 10
Very good
(11 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Single King Bed, Accessible Suite, Whirlpool, Sectional

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

Double Queens, Accessible Suite, Pullout

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Single King Bed, Fireplace

9.2 out of 10
Wonderful
(47 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Single King Bed, Whirlpool, Sectional

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Single Queen, Junior Suite, Pullout, Roll-In Shower

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

Double Queens, Junior Suite, Pullout, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Double Queens

8.6 out of 10
Excellent
(53 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

About the neighborhood

Gatlinburg

A stay at Hilton Garden Inn Gatlinburg places you in the heart of Gatlinburg, within a 10-minute walk of Great Smoky Mountains National Park and Gatlinburg SkyPark. .This hotel is 0.3 mi (0.6 km) from Gatlinburg Convention Center and 0.6 mi (1 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Ober Gatlinburg Aerial Tramway - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Gatlinburg Convention Center - 7 min walk - 0.4 miles
  • Gatlinburg Space Needle - 8 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬10 min walk

About this property

Hilton Garden Inn Gatlinburg

Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at Garden Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has 1196 square feet (111 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Uncovered self parking on site (USD 16.46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Stereo
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Uncovered self parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place Breakfast was good too but should be complimentary
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is was quiet and sort of tucked off to the side near the main strip of Gatlinburg.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

The best hotel in gatlinburg room are alway clean and comfortable the staff are Awesome so nice very friendly and welcoming breakfast buffet is top notch I definitely recommend you try this one
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hotel and staff were great. Just feel like they should offer some breakfast with your stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room! Very convenient to the shopping and main road.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verity everything and everyone was so nice
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. The staff is very friendly and helpful. The place is very clean specially the bathroom. I will definitely come back.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you do not want to be directly on the Parkway. The room was nice and clean. Also, the trolley stop was directly across from the hotel which was a definite plus!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but our room was very clean and quiet. We loved the mountain view. Staff was very polite and friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and elevators were hot. Room and service was outstanding
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, hotel it’s self was clean, perfect walking distance to the strip!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to alot of the sights. Nice room. Only thing I did not like was paying for parking.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay! Thank you!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean rooms, lobby, breakfast area great stay and location
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location you can walk to town! The convenient store by the lobby is great perk! M
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Comfortable beds
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, kids loved the pool. Drinks at the bar were well done
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!!!!very clean rooms and so nice staff
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Convenient to parkway and attractions. walkable, room was just OK
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the Hilton Garden View!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and loved the fireplace in the room.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating room, close walk to everything in Gatlinburg.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to down town
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly and helpful
Stayed 2 nights in Mar 2026