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Gatlinburg Town Square

Property class: 2.5

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Photo gallery for Gatlinburg Town Square

A hotel with multiple floors, a central water feature, and a stone facade.
A multi-story hotel with a central water feature, balconies, and lush landscaping.
A living room with a stone fireplace, a television, and a sofa.
A hotel with multiple floors, a central courtyard, and a mountain backdrop.
A hotel room with a bed, a small sofa, a desk with a chair, a kitchenette, and a bathroom.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
414 Airport Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for GTS Studio

A hotel room with a bed, a small sofa, a desk with a chair, a kitchenette, and a bathroom.

GTS Studio

8.4 out of 10
Very good
(43 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for GTS 1 bedroom Condo

A living room with a stone fireplace, a television, and a sofa.

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(74 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

A living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

GTS 2 Bedroom Deluxe

9.0 out of 10
Wonderful
(22 reviews)
  • 864 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for GTVH Standard Queen Room

A balcony with a metal table and chairs, overlooking a building with multiple balconies and a garden.

GTVH Standard Queen Room

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTV Studio

A bedroom with a stone fireplace, a bed, a dining table with chairs, and a sofa.

GTV Studio

8.4 out of 10
Very good
(32 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTV 1 Bedroom Condo

A living room with a wooden cabinet, a stone coffee table, a striped sofa, a fireplace, and a painting of a waterfall.

GTV 1 Bedroom Condo

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTVH Standard King Room

A hotel room with a large bed, a wooden dresser, a television, and a painting on the wall.

GTVH Standard King Room

8.0 out of 10
Very good
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible Studio

A hotel room with a bed, a sofa, a desk with a chair, a kitchenette, and a bathroom.

GTS Accessible Studio

7.6 out of 10
Good
(5 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

A dining area with a round table set for four, wooden chairs, and a chandelier. A sofa and a fireplace are visible in the background.

GTS Accessible 1 bedroom Condo

7.2 out of 10
Good
(11 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS Accessible 2 bedroom Condo

A dining area with a round table and chairs, a fireplace, and a seating area with a sofa and armchairs.

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(8 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Premium

A living room with a stone fireplace, a sofa, a coffee table, and a television.

GTS 2 Bedroom Premium

8.8 out of 10
Excellent
(51 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for GTV Accessible 1 bedroom Condo

A living room with a sofa, a coffee table, and a TV stand. There is a dining area with a table and chairs.

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for GTV Hotel Accessible Queen

A hotel room with two beds, a wooden dresser, a small table with chairs, and a painting on the wall.

GTV Hotel Accessible Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS 3 Bedroom Condo

A hotel room with a large bed, two bedside tables, a nightstand, a window with curtains, and a framed picture on the wall.

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(6 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg

With a stay at Gatlinburg Town Square in Gatlinburg, you'll be in the entertainment district, a 5-minute walk from Gatlinburg Convention Center and 8 minutes by foot from Gatlinburg SkyPark. .This family-friendly hotel is 0.8 mi (1.3 km) from Great Smoky Mountains National Park and 11 mi (17.7 km) from Dollywood.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Gatlinburg Space Needle - 8 min walk - 0.5 miles
  • Ripley's Believe It Or Not Museum - 8 min walk - 0.5 miles
  • Ole Smoky Moonshine Distillery - 8 min walk - 0.5 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 82 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬12 min walk

About this property

Gatlinburg Town Square

Gatlinburg Town Square offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided on request.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 27 2026 to January 9 2027 (dates subject to change):
  • Swimming pool
The property will be renovating from July 13 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 704 out of 1495 reviews
Rating 8 - Good. 382 out of 1495 reviews
Rating 6 - Okay. 209 out of 1495 reviews
Rating 4 - Poor. 117 out of 1495 reviews
Rating 2 - Terrible. 83 out of 1495 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice and all the staff where so helpful
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT PLACE TO STAY! Highly recommend!
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Close proximity to the park and walking distance to Downtown. Great arrangement of rooms and free laundry.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was still under construction when we went, but it was the best stay we've had as a family with 2 little ones
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying there when we come to Gatlinburg, it has everything we need, and it's convenient downtown.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the hotel and room. We plan to stay there the next time we travel to Gatlinburg.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location we love the place
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great, nice staff, and the room was clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, clean room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good stay. We have stayed here one time before and wanted to come back. They are doing construction but have renovated a lot of the rooms and we were very happy. Everything was clean and they had two outdoor pools and one indoor pool. It's pretty close to the strip and we walked down twice without any problem.. very nice place.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms need some work in them, but was still a nice stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Location was convenient and room was very clean and well decorated.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! We love the area!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and and the bed was very comfortable. Great stay for the price.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and right near downtown. No need to pay for any downtown Gatlinburg parking. Clean room and nice service.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location- walk to downtown easily.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room we had was recently remodeled and nice. We walked to nearly everything, but the trolley is also a option! No complaints, especially for the price and location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. I stayed there many times
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room for the price
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This is the 3rd time we have stayed at GTSquare. Our 2-bedroom condo was nice, clean and comfortable. The entire facility was recently sold and is undergoing major reconstruction, but we would certainly stay there again next year if it is possible.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was very clean, staff was friendly and helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 3 nights in Apr 2026