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Pestana Casino Park Ocean and SPA Hotel

5.0 star property

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Photo gallery for Pestana Casino Park Ocean and SPA Hotel

Indoor pool, outdoor pool
3 restaurants, breakfast served
3 restaurants, breakfast served
Exterior
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$207
$195 nightly
$207 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
Rua Imperatriz D. Amélia, Funchal, 9004-513
  • Place, CR7 Museum
    ‪5 min walk‬
  • Place, Madeira Casino
    ‪5 min walk‬
  • Place, Funchal Marina
    ‪9 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪19 min drive‬

Room options

View all photos for Classic Double or Twin Room, Mountain View

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double or Twin Room, Mountain View

9.0 out of 10
Wonderful
(20 reviews)
  • Mountain view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Garden View

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Partial Sea View (Side Sea View)

Double or Twin Room, Partial Sea View (Side Sea View) | Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Partial Sea View (Side Sea View)

8.0 out of 10
Very good
(21 reviews)
  • Partial sea view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, blackout drapes, soundproofing

Suite

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Room

  • 301 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room, Garden View (Extra Bed)

Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Garden View (Extra Bed)

  • Garden view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Indoor pool, outdoor pool
Pestana Carlton Madeira Ocean Resort Hotel
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, 1,001 reviews
$207 nightly
The price is $220
Feb 23 - Feb 24
Total with taxes and fees
Pestana Carlton Madeira Ocean Resort Hotel

About the neighborhood

Funchal

A stay at Pestana Casino Park Ocean and SPA Hotel places you in the heart of Funchal, within a 15-minute walk of Funchal Marina and Madeira Casino. .This casino hotel is 0.2 mi (0.4 km) from Santa Catarina Park and 0.5 mi (0.9 km) from La Vie Shopping Center.

What's nearby

  • CR7 Museum - 5 min walk - 0.3 miles
  • Madeira Casino - 5 min walk - 0.3 miles
  • Avenida do Mar - 7 min walk - 0.4 miles
  • Funchal Marina - 9 min walk - 0.5 miles
  • Town Square - 14 min walk - 0.8 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive

Restaurants

  • ‪Sete Mares - ‬9 min walk
  • ‪Carvão - ‬8 min walk
  • ‪A Confeitaria - ‬2 min walk
  • ‪Galaxia Sky Bar - ‬7 min walk
  • ‪Joy restaurante - ‬3 min walk

About this property

Pestana Casino Park Ocean and SPA Hotel

Luxury hotel with 3 restaurants connected to the convention center in Funchal
Pestana Casino Park Ocean and SPA Hotel offers 379 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

An outdoor tennis court, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam.
Make yourself at home in one of the 379 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After enjoying recreational amenities such as a nightclub and a health club, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Panoramico, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Panoramico - This buffet restaurant serves breakfast, lunch, and dinner.
Sunset - This brasserie serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Panoramico
  • Sunset

Things to do

  • 200 slot machines
  • 6 gaming tables
  • Arcade/game room
  • Casino
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina

Full-service spa

  • Body treatments
  • Hot tub
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3976

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Casino Park Pestana
Hotel Pestana Casino
Hotel Pestana Casino Park
Pestana Casino
Pestana Casino Park
Pestana Casino Park Funchal
Pestana Casino Park Hotel & Casino
Pestana Casino Park Hotel & Casino Funchal
Pestana Park Casino
Pestana Park Casino Hotel
Pestana Casino Park Hotel Casino Funchal
Pestana Casino Park Hotel Casino
Pestana Casino Park Casino Funchal
Pestana Casino Park Casino
Pestana Hotel Park
Pestana Casino Park Ocean Spa
Pestana Casino Park Hotel Casino
Pestana Casino Park Ocean and SPA Hotel Hotel
Pestana Casino Park Ocean and SPA Hotel Funchal
Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

Pestana Casino Park Ocean and SPA Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1003 reviews
Rating 8 - Good. 358 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Claire

Stayed 4 nights in Nov 2025

10/10 Excellent

ewa

Stayed 4 nights in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year.
Stayed 3 nights in Sep 2025

8/10 Good

Rebecca, Candler

Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice! Clean and comfortable rooms, great breakfast buffet. The hotel overall is a bit dated, but still very comfortable and would stay again
Stayed 4 nights in Sep 2025

6/10 Okay

Alberto

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.
Stayed 5 nights in Sep 2025

8/10 Good

Kay Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool and grounds very convenient for walking to the old town.
Stayed 9 nights in Sep 2025

8/10 Good

Ian, Vancouver

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
Stayed 4 nights in Sep 2025

10/10 Excellent

Himanshu

Stayed 4 nights in Aug 2025

10/10 Excellent

Anil

Liked: Staff & service, property conditions & facilities
Great place to stay.
Stayed 8 nights in Aug 2025

10/10 Excellent

Daile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Rania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Adrien

Stayed 7 nights in Jul 2025

2/10 Terrible

Omar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only location nice, otherwise to start from staff they dont have any customer service here is the incident i asked for extend the checkout till 1.30 pm only o e hour and half the response from front desk exactly she said, no you have to checkout at 12 room already given to another guest, this is totally not acceptable behaviour. Very limited breakfast, with no taste, and extremely old hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Ettore

Stayed 4 nights in Aug 2025

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 4 nights in Jul 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central
Stayed 4 nights in Jun 2025

8/10 Good

Alejandro

Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 5 nights in Jun 2025

6/10 Okay

Elliot

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
N/a
Stayed 7 nights in May 2025

6/10 Okay

Claudio Jorge Aguiar

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.
Stayed 7 nights in Apr 2025

10/10 Excellent

Harshad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2025

10/10 Excellent

Dequan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

mordechay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025