Compare Hotels with Pools in Frenchtown

"I’d like to share feedback regarding my recent experience, as I believe it reflects serious opportunities for improvement in cleanliness, responsiveness, and overall guest care. I have long respected the Hyatt brand, which is why this experience has been especially disappointing. Earlier today, when I opened the blinds/shades in my room, I found a smashed roach left on the window area. As I began packing my belongings to request another room, I also noticed small ants in the room. I brought these concerns to staff and was told twice that someone would be sent to address the issue. I then left the room for approximately six hours, believing that would provide ample time for the matter to be fully resolved. However, upon returning, there was still a smashed roach on the window, and I also found dead ants, including some on my skincare products. I was later told the room had been sprayed, but the visible cleanliness and sanitation concerns had not been properly handled. I requested to be moved to another room, but that request was initially dismissed and I was told someone would come in the morning to clean it. I then stated that I would prefer to have the remainder of my stay refunded so I could leave. At that point, I was offered another room, although I was informed it would be a smaller room. When preparing to move, there was no luggage trolley readily available. After I asked about one, I was told there was a trolley somewhere down the hallway. I then asked whether I wa"

"Room was nice "

"A great and affordable place to stay that is a short drive to town. Our room was nice and clean, bed was comfortable and parking is easy. We chose a ground floor room so it was easy to take our little dog out (yes, pet friendly) and being a motel, you can park your car right outside the door. Easy, peasy. We didn't get a chance to try the breakfast but we were able to grab coffee. The place is a little dated but it appears that they've refreshed the decor. We would definitely stay here again! "

"We always enjoy our visits here. The staff, Sandra actually remembered us from previous stays & we secured an upgrade!! The entire hotel & grounds are very clean. Perfect location for getting around Lambertville & New Hope. Coffee & juice delivered to your room is included as is, the parking! We have stayed here for years & the facility has kept the same integrity, personalized service, & the best location!!!"

"Room was large and clean. Staff was friendly. "

"Good for an overnight stay."