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Mercure Hotel Kaiserhof Frankfurt City Center

Property class: 4.5

Choose dates to view prices

Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center

A modern hotel lobby with a central round table displaying various food items and glassware.
A dining area with tables set for meals, featuring a cityscape mural on the wall.
A hotel lobby with a large, circular logo on the glass wall, a reception desk, and a seating area with a sofa and tables.
The exterior of the Mercure Hotel with a modern facade, large windows, and potted plants at the entrance.
A modern lounge area with a long sofa, two armchairs, and a small table with a lamp.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $144
$130 nightly
$144 total
Total with taxes and fees
Aug 27 - Aug 28

Explore the area

View in a map
Kaiserstr. 62, Frankfurt, HE, 60329
  • Place, Financial District
    ‪1 min walk‬
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Frankfurt Trade Fair
    ‪13 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a bed, a desk with a coffee maker, a kettle, and a tray with coffee packets.

Superior Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a desk with a coffee maker, a kettle, and a tray with coffee packets.

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, and a television.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(32 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A modern bathroom with a glass-enclosed shower, a sink, a mirror, and a towel rack.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Twin Room, Multiple Beds

A modern bathroom with a glass-enclosed shower, a white sink, and a mirror with a vase of flowers.

Privilege, Twin Room, Multiple Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Suite, 1 Double Bed

A hotel room with a bed, a desk with a chair, a lamp, and artwork on the wall.

Privilege, Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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4.3 out of 5, Excellent, 1,010 reviews
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The price is $86
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Total with taxes and fees
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About the neighborhood

Frankfurt

A stay at Mercure Hotel Kaiserhof Frankfurt City Center places you in the heart of Frankfurt, within a 15-minute walk of Frankfurt Christmas Market and Römerberg. .This luxury hotel is 0.8 mi (1.2 km) from Frankfurt Trade Fair and 3.7 mi (5.9 km) from Deutsche Bank Park.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Kaiserstrasse - 1 min walk - 0.1 miles
  • Frankfurt Trade Fair - 13 min walk - 0.7 miles
  • Frankfurt Christmas Market - 14 min walk - 0.8 miles
  • Römerberg - 14 min walk - 0.8 miles

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Central Station Tram Stop - 3 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • ‪XiaoLongKan Hotpot Restaurant - ‬2 min walk
  • ‪Cafe Uddin & Uddin - ‬3 min walk
  • ‪Babam - ‬4 min walk
  • ‪Kakadu's - ‬1 min walk
  • ‪Tatie - ‬4 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

Mercure Hotel Kaiserhof Frankfurt City Center offers 106 accommodations with tablet computers and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring tablet computers and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Frankfurt? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Executive Lounge - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Executive Lounge

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1980
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per day
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number DE277083211

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Mercure Hotel Kaiserhof Frankfurt City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 366 out of 1002 reviews
Rating 8 - Good. 414 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christilia

Liked: Cleanliness, staff & service, amenities
Nice room and location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy hotel with good service.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Brent

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was alright, small rooms, kinda clean, and the neighbourhood was terrible and sketchy. I would recommend staying elsewhere for the price - pay for an uber to go somewhere better.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Sachiko

Disliked: Cleanliness, amenities
Booked for 3 guests, but towels, water were provided only for 2 people. Overall, expected better service for the price. The location was convenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, perfect location
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Wanda

Liked: Cleanliness, amenities, property conditions & facilities
Nearby main train station conveniently
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Tayfun

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but the location lets it down
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Chamanthi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, reasonably spacious room and bathroom. Good value
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Hong Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Chinweike

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to the train station
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Clean, big rooms.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, super friendly cordial staff - highly recommend for a short trip to Frankfurt.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tracey Patricia Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Frankfurt.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was excellent.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to station
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Damandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice place good facilities
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Irene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival front desk staff (male) wasn’t friendly. Room wasn’t clean, stepped on broken pieces of glass, fortunately didnt have any cuts. Shower gel was also not filled up & had to call front desk to replenish. Towel also not changed & had to again call them. Overall experience wasn’t that great. Except within walking distance to main train station.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Stefo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and quality location.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of the hotel. Lots of places to try and drink. Underground train were close by and security of the room mase me feel safe.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Stayed 1 night in Aug 2024