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Best Western Plus Welcome Hotel Frankfurt

4.0 star property

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Photo gallery for Best Western Plus Welcome Hotel Frankfurt

Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Terrace/patio
Junior Suite, 2 Twin Beds, Refrigerator (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$80
$71 nightly
$80 total
Total with taxes and fees
May 16 - May 17

Explore the area

View in a map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486
  • Place, Rebstockpark
    ‪6 min walk‬
  • Place, Frankfurt Trade Fair
    ‪8 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪18 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Skyline Category, 1 Queen Size Bed

Skyline Category, 1 Queen Size Bed | Premium bedding, in-room safe, desk, laptop workspace

Skyline Category, 1 Queen Size Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Twin Beds, Refrigerator (with Sofabed)

Junior Suite, 2 Twin Beds, Refrigerator (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Twin Beds, Refrigerator (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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The price is $74
May 10 - May 11
Total with taxes and fees
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About the neighborhood

Frankfurt

With a stay at Best Western Plus Welcome Hotel Frankfurt in Frankfurt (Bockenheim), you'll be a 2-minute drive from Frankfurt Trade Fair and 5 minutes from Alte Oper. .This spa hotel is 5.5 mi (8.8 km) from Deutsche Bank Park and 3.1 mi (4.9 km) from Frankfurt Christmas Market.

What's nearby

  • Rebstockpark - 6 min walk - 0.4 miles
  • Frankfurt Trade Fair - 8 min walk - 0.4 miles
  • Congress Center Messe Frankfurt - 18 min walk - 1.0 mile
  • Festhalle Frankfurt - 3 min drive - 1.3 miles
  • Skyline Plaza - 3 min drive - 1.5 miles

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Restaurant Centro - ‬12 min walk
  • ‪Restaurant Stremma - ‬13 min walk
  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Restaurant Verdino - ‬13 min walk
  • ‪Frühstücksrestaurant Radisson Blu - ‬8 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

Best Western Plus Welcome Hotel Frankfurt offers 173 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 33-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 173 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch at the hotel's restaurant, View, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Frankfurt? This hotel has 3358 square feet (312 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
View - This restaurant serves lunch only.
Mellis - This bistro serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Mellis
  • View

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,358 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (33 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (44 inches high)
  • Height-adjustable showerhead
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Covered self parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Best Western Plus Welcome Hotel Frankfurt Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 342 out of 843 reviews
Rating 8 - Good. 332 out of 843 reviews
Rating 6 - Okay. 103 out of 843 reviews
Rating 4 - Poor. 43 out of 843 reviews
Rating 2 - Terrible. 23 out of 843 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Anna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room, bad service,
Stayed 3 nights in Jan 2026

10/10 Excellent

Martin

Stayed 3 nights in Jan 2026

8/10 Good

Henrik Sommer

Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Ayan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was satisfied
Stayed 2 nights in Dec 2025

8/10 Good

Karl-Heinz

Business traveler
Liked: Cleanliness, staff & service
Personal
Stayed 1 night in Dec 2025

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Karoline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was well organized
Stayed 1 night in Nov 2025

10/10 Excellent

Ariane

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes everything Was fine only the slow elevator was a bit anoying
Stayed 1 night in Nov 2025

4/10 Poor

Garry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Stayed 2 nights in Oct 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Stayed 3 nights in Oct 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2025

6/10 Okay

Horatius

Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

4/10 Poor

wasim

Stayed 1 night in Aug 2025

10/10 Excellent

Elias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erdinda

Stayed 1 night in Jul 2025

10/10 Excellent

Mariam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here
Stayed 1 night in Apr 2025

8/10 Good

SEYED-MOHAMMAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room was very too small . other than that everything was great
Stayed 1 night in Jun 2025

8/10 Good

Amina

Stayed 1 night in Jun 2025

10/10 Excellent

Gila

Stayed 1 night in Jun 2025

6/10 Okay

Lokesh

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Stayed 1 night in Jun 2025

10/10 Excellent

TAKUMA

Stayed 1 night in May 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ANGEL

Stayed 3 nights in Mar 2025

10/10 Excellent

Iman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025