Overall, it’s an inexpensive nice place to stay. The 1 bedroom suite was clean, the bedroom has no official door but a sliding fabric/plastic folding door that was half ripped prior to our arrival.
Don’t get there late at night after a long day with travel, if something isn’t okay, you’re out of luck.
For families with little kids, you may be inconvenienced if you need a pak and play from this company. I had reached out to them 10 weeks prior our stay and a few days before and confirmed we would have a pak in play in our room when we first got in, which was around 10:45pm. With exhausted kids, there was no PAK and Play, called the property service team, spoke with Leah who was also someone I spoke with prior to our arrival via email, and she was unable to get ahold of anyone to help. We had to call to follow up the next day after no pak in play to continue to request this after a night of absolutely no sleep. If I knew there wasn’t going to be a pak and play or this is an item hard to get to your room, we would have easily stayed somewhere else. But I spoke with them and confirmed this wouldn’t be a problem, and it was. It was also too late to purchase one since Walmart and target both close at 11pm.
There was a man who checked in a few days later and couldn’t get into his room, the keypad wouldn’t work and he was on the phone for a long time trying to get this resolved.
