Compare Hotels with Shopping in Florence

"Sheets were dirty, slept on top of cover. Toilet had a ring around the water, disgusting. No sink stopper. No Kleenex, empty. Broken refrigerator door, couldn’t open properly. Coffee had offer grounds in the cup. Only cereal and milk for breakfast. Plug outlets didn’t hold a plug. Really run down. Wouldn’t dare use the heater. Didn’t take a shower. Never going back. "

"My only complaint was I had to ask for a cup and the coffee maker instead of it being in the room already. Otherwise, it was a great stay."

"did not eat breakfast"

"They hide the pet fees in fine print, then want $20 each pet/per night. This doubled the cost of my room at the front desk while I had no other chose. Great way to sick it to the customers who have nothing else lined up. Also, the microwave in my room didn't work, the dead bolt on the entry door didn't lock, I like a dark room while I sleep the shutters in the room do not block out the light, they ask for dog poop to be picked up and they provide bags ( the entire week i was there, the bag dispenser was never filled, and the dog area has stickers in it."

"Our room was cozy and had just the right amenities."

"Clean room, friendly staff, Nice Breakfast options. "