Relais Twelve B&b

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Photo gallery for Relais Twelve B&b

A luxurious room with a white piano, a gold ornate console table, and a large mirror with a gold frame.
A luxurious bedroom with a large bed, a chandelier, and a classic design.
A luxurious room with a white and gold ornate chair, a white desk with a laptop, and a chandelier.
A bathroom with two sinks, a toilet, a bathtub, a large mirror with a gold frame, and a window with blue shutters.
A room with a beige sofa, a small table with a bottle and glasses, and a patterned wallpaper.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
The current price is $147
$121 nightly
$147 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Via Faenza 12, Florence, FI, 50123
  • Place, Central Market
    ‪2 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

Suite

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Florence

With a stay at Relais Twelve B&b in Florence (Historic Centre of Florence), you'll be a 4-minute walk from Piazza di Santa Maria Novella and 7 minutes by foot from Piazza del Duomo. .This bed & breakfast is 0.6 mi (0.9 km) from Ponte Vecchio and 0.4 mi (0.6 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • Central Market - 2 min walk - 0.1 miles
  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Basilica of Santa Maria Novella - 5 min walk - 0.3 miles
  • Fortezza da Basso - 6 min walk - 0.4 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪Antica Pasticceria Sieni - ‬1 min walk
  • ‪Alibi Craft Beer & Kitchen - ‬1 min walk
  • ‪Trattoria Da Guido - ‬1 min walk
  • ‪Impressione Chongqing - ‬1 min walk
  • ‪Caffè Sabatino - ‬1 min walk

About this property

Relais Twelve B&b

Relais Twelve B&b offers 5 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 5 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Local cuisine breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 11:30 AM for a fee: EUR 3 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 6:00 PM

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and lockbox information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 3 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Property Registration Number IT048017B48W2YLPGZ

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Relais Twelve B&b Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, clean, and well maintained. The staff was so nice and helpful for whatever we needed.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room amazing staff 24/7 response great customer service amazing location from restaurant and transportation thank you Relais ❤️
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing unique… not very helpful or accommodating.. the location was good because it was central!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Nice room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! It’s in a great area where you can easily get around — everything is within walking distance. It’s close to the train station and all the main attractions. I literally never had to take any transportation; it was just a six-minute walk from the station to the hotel, which was super convenient. The room was clean — it doesn’t include breakfast or anything like that, but since everything is nearby, that wasn’t a problem. For me, it’s a 10 out of 10! The room was perfect and ideal for sightseeing.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
First for the good stuff. Everything was clean and I felt safe at this great location. Our room was small but very adequate. The bed was uncomfortable, nice shower. The AC was almost non-functioning. Thank goodness we were there before the 90' heat wave hit Europe. Our temps were in the mid to high 80s. The AC would turn on but any cool air coming out of the one vent was inadequate so the room never cooled down. It's called a B&b but it isn't a B&B but the amenities did list breakfast was available, see the quote from the listing below... "Daily local cuisine breakfast available 7:30 AM to 11:30 AM for a fee: EUR 3 per person" When I texted our concierge and inquired about breakfast, she texted back there is no breakfast. I wish I would have argued a bit more with her but I thought that I was wrong. I checked after our trip and I wasn't wrong but she did not give us any information. As we were leaving on our last day, we noticed in the guest book that other travelers commented on the nice breakfast. Ummmmm! So what was the problem? Keep in mind, there is no staff on site. We only had her What'sApp contact info which is fine, if one's contact is helpful. Other than meeting us upon our arrival and seeming very friendly and helpful, she was not the best representative. The location was great!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good communication with the host for any concerns
Stayed 1 night in Jun 2026