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IL Tornabuoni The Unbound Collection by Hyatt

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Rooftop terrace
Reception
Restaurant
Reception
Reception
Luxury
5.0 star property
9.6

Exceptional

Elegant retreat in historic Florence

Vibrant live music fills the outdoor bar nightly as bartenders craft signature cocktails. The restaurant serves fine dining-quality cuisine rivaling Florence's best. From this central haven, guests can stroll to the Uffizi Gallery, Ponte Vecchio, and luxury boutiques on Tornabuoni Street.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via dè Tornabuoni 3, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Ponte Vecchio
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, soundproofing, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, soundproofing, free cribs/infant beds, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Minibar, soundproofing, free cribs/infant beds, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, soundproofing, free cribs/infant beds, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Minibar, soundproofing, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Florence

With a stay at IL Tornabuoni The Unbound Collection by Hyatt, you'll be centrally located in Florence, within a 5-minute walk of Piazza di Santa Maria Novella and Ponte Vecchio. .This luxury hotel is 0.4 mi (0.6 km) from Uffizi Gallery and 0.4 mi (0.7 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • Via de' Tornabuoni - 1 min walk - 0.1 miles
  • Piazza di Santa Maria Novella - 5 min walk - 0.3 miles
  • Ponte Vecchio - 5 min walk - 0.3 miles
  • Piazza della Signoria - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles

Getting around

  • Unità Tram Stop - 7 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Florence Airport, Peretola (FLR) - 28 min drive

Restaurants

  • ‪GIACOSA - ‬2 min walk
  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪La Bussola - ‬2 min walk
  • ‪Caffè Strozzi - ‬2 min walk
  • ‪Colle Bereto - ‬2 min walk

About this property

IL Tornabuoni The Unbound Collection by Hyatt

IL Tornabuoni The Unbound Collection by Hyatt offers 62 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 62 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of IL Tornabuoni The Unbound Collection by Hyatt, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
IL Tornabuoni The Unbound Collection by Hyatt has a restaurant on site.

Awards and affiliations

IL Tornabuoni The Unbound Collection by Hyatt is listed in the 2022 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (EUR 50 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1764FXT6L

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

IL Tornabuoni The Unbound Collection by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 101 out of 118 reviews
Rating 8 - Good. 9 out of 118 reviews
Rating 6 - Okay. 5 out of 118 reviews
Rating 4 - Poor. 1 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ZhiFeng

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommend! We love this 5 star hotel. Super clean and staff is good.
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great location. Friendly staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
I had a great stay in IL Tornabuoni - from check in to check out. Special shout out to Amy and Vadim for taking very good care of us. 🌹🌹The housekeeping kept our room super clean with daily night down service. On certain days, we come back to the room with lovely poems written on post cards from the hotel manager. And not forget Michael and Jonas, ensuring the hotel is safe and secure. 👍👍 location is superb, close proximity to everything.
Stayed 6 nights in Jan 2026

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 3 nights in Nov 2025

10/10 Excellent

Lucy, Paddington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate the current culture of being pestered for feedback & only provide it when something is exceptional or truly terrible. My stay here was absolutely exceptional from the moment the cab pulled up outside the door to the minute we left. I’m already looking forward to returning.
Stayed 3 nights in Nov 2025

10/10 Excellent

christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in the perfect location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dustin

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Very friendly staff. Wonderful location. Good food.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

antonio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and service was remarkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheru, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very helpful and friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in May 2025

10/10 Excellent

Subath

Stayed 3 nights in May 2025

8/10 Good

elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

WILLIAM, Kingwood

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly deserving of its five-star rating. Reason number one: the exceptional quality throughout the entire property. Every detail reflects high standards — from the impeccable service and delicious food to the well-stocked bar. Not a single aspect felt like anything less than five-star.
Stayed 2 nights in Mar 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences ever! Decor, service, and location couldn’t be beat! Would go back for sure! Central to high end shopping, the river, Uffizi and restaurants. Ideal!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Harpreet

Disliked: Staff & service
Not a 5 star hotel. Poor front desk communication.
Stayed 8 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our short stay at IL Tournabuoni

Amazing hotel, exceeded our expectations in every way. The hotel staff were excellent and could not have done more for us. Not only is it located in the most sought-after per of the centre but also close to everything we wanted to see. We wished we were staying lo no er, but will definitely come back to the hotel soon.
Stayed 1 night in Feb 2025

10/10 Excellent

Yehuda

Liked: Amenities, property conditions & facilities
Amazing location and beautiful hotel. The hotel is right in the center of the city center. We loved the fact we could walk everywhere. There are tons of restaurants and cafes around along with every designer store you can imagine. The staff were very friendly and helpful. I definitely would recommend this hotel to anyone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Just one night but a wonderful stay! Felt so pampered and taken care of… great staff, great room (we were upgraded for free to a suite)
View from room
Entrance
Room
Room
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne, Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they upgraded my room type
Stayed 3 nights in Nov 2024

10/10 Excellent

ELIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location Great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

SONIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IL Tornabuoni Hotel was an amazing experience.. The hotel is close to literally everything, right on top of the Burberry store,great amenities and everyone at the hotel is great. All of the staff, from the front desk to housekeeping and even the doormen, are all extremely professional kind polite and just very very welcoming. The entire stay was beautiful, they accommodated my requests very beautifully and just when I thought things couldnt get any better, right as I checked out and got into my taxi, not only did the doorman open the door for me to the taxi but he also opened the door for the taxi driver as well. Very very kind and these small gestures say a great deal about humanity. I will visit Florence again, and I will stay here again and again. Definitely upgrade your room, they're more spacious with beautiful windows.
Stayed 3 nights in Oct 2024