Hotel Rex

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Rex

View from property
Lobby
Lobby
Interior
Room

Room options

Standard Single Room

  • 118 sq ft
  • Sleeps 1

View all photos for Triple Room

Triple Room

Triple Room

  • 226 sq ft
  • Sleeps 4

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 269 sq ft
  • Sleeps 4

Standard Double Room

  • 172 sq ft
  • Sleeps 3

Similar properties

Property entrance
Hotel Martelli
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
3.8 out of 5, Good, 701 reviews
$116 nightly
The price is $142
Feb 23 - Feb 24
Total with taxes and fees
Hotel Martelli

About the neighborhood

Florence

With a stay at Hotel Rex in Florence (Historic Centre of Florence), you'll be within a 5-minute walk of Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. .This hotel is 0.3 mi (0.4 km) from Cathedral of Santa Maria del Fiore and 0.3 mi (0.6 km) from Piazza del Duomo.

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.1 miles
  • Central Market - 3 min walk - 0.2 miles
  • Basilica of Santa Maria Novella - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Piazza del Duomo - 6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Antica Pasticceria Sieni - ‬2 min walk
  • ‪Alibi Craft Beer & Kitchen - ‬1 min drive
  • ‪Ciro & Sons - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk
  • ‪Impressione Chongqing - ‬1 min walk

About this property

Hotel Rex

Hotel in Florence, 4-minute walk to Basilica of Santa Maria Novella
Hotel Rex offers 25 accommodations.
Make yourself at home in one of the 25 guestrooms.
This hotel offers bellhop services.
Take advantage of the hotel's room service.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

Room amenities

Food and drink

  • Room service

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Rex Florence
Rex Florence
Hotel Rex Hotel
Hotel Rex Florence
Hotel Rex Hotel Florence

Hotel Rex Reviews

Reviews

6.6
Rating 10 - Excellent. 26 out of 200 reviews
Rating 8 - Good. 66 out of 200 reviews
Rating 6 - Okay. 50 out of 200 reviews
Rating 4 - Poor. 43 out of 200 reviews
Rating 2 - Terrible. 15 out of 200 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Grzesiek, New York L.I.

Liked: Cleanliness, staff & service

Within vicinity of many great attractions

It was a Nice hotel. It was pleasent. Staff was very helpful.

8/10 Good

Jim K.

Liked: Cleanliness, staff & service, room comfort

Pleasantly Surprised by Florence hotel

Expectations were low for our Florence hotel, which we chose for its low price and excellent location. We were charmed by the staff, who provided spot-on suggestions for less-known sites and activities. Room was comfortable and not as small as we were expecting. Bathroom was modern and everything worked fine. Included breakfast consisted of fruits, croissants, bread, cheese, cold cuts, yogurt, cereal, juice and coffee/espresso. Nicely done. This is an old-style hotel, evocative of travel in Europe 30 years ago. Small and personal the staff know you and remember your room number when you return for your key. And the location is close to everything. Short walk to train station and all the sights of the city centre. Would definitely stay there again!

8/10 Good

CJ, W

Liked: Cleanliness, staff & service

Hotel in the city...

A perfectly acceptable three star hotel. If you examine it a little closely you will notice the wear and tear but five minutes from the duomo... Can you really complain. The staff were friendly and helpful and the room was cleaned and tidied daily. We weren't expecting the Ritz... Bring ear plugs if you're on the road side as it can be a little loud other than that its very acceptable.

8/10 Good

thomas, Hermosa Beach, California

Liked: Cleanliness, room comfort

Stay here and be happy!

Hotel location would be hard to beat; walking distance to most things you want to see and only a few blocks from the train station. Room was comfortable, quiet and clean. Breakfast good enough to keep you going until next gelato! Priced well. I definitely would stay at Hotel Rex again.

2/10 Terrible

Elizabeth, Charlotte NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

Worst place we stayed in Italy and it cost the same. Receptionist helpful but curt to rude. Room was dark, beat up furniture, afraid the walk on carpet without shoes, bidet and sink both stopped up, warm water just a trickle and very disappointing. Clean towels and sheets, in room fridge wasn't working and paint chipping on walls and door frames. Didn't smell bad is the best I can say. Night receptionist was most helpful, African gentleman, called our cab and helped us to get off at 4 am to catch a flight.

8/10 Good

Lawrence, Rudloff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Hotel

This hotel is a small gem right off of the Piazza San Lorenzo and the Cappelle Medici. It is situated on a quiet street with stores for business and restaurants for eating. There is a lift in the hotel for those of us that can no longer climb the stairs. The rooms are comfortable. There is nothing fancy or elaborate just a nice cozy room with TV,

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location

Room OK but carpet in poor condition Bathroom condition and appl are good No wifi in rooms-in the lobby only Lobby cozy Breakfast and service good

2/10 Terrible

Maria, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Rex...Hotel Wreck!

Hotel is in poor condition and in front of a loud Irish pub. Windows are not insulated thus you will be hearing all the noise until about 2am. Carpet super dirty and dusty. Buckets of concrete mix and construction tools left in the hallways. Dirty bed sheets, towels and dining room mantels also left in big bags around the hallways. Room at the second floor with a leaky A/C; woke up in a flooded room. When requested a change in room, staff initially said they knew about this but the technician would not be in until 3 days after my arrival. Nevertheless, they were still putting guests in this awful room. The bathrooms' conditions were bad in both of the rooms I stayed. Pipes were broken and leaking water; shower had no pressure and it wouldn't stay on. One night, I had to bathe with a cup...very pathetic. I kept hearing the pipes "roaming" each time the guest next door flushed the toilet. Breakfast was less than desirable. It consisted of instant coffee with steamed milk while the staffs “assure" you is Italian cappuccino or espresso with a smile on their faces. There was only one choice of cold cuts and one choice of cheese. Croissants were not fresh either. Hotel décor is outdated. I am all for old charming but this was plain neglect. There is a big difference. There were no queen or king size beds. If you request such, you will be put in two twin beds tied together. I will not recommend anyone to stay here. This place should be delisted from Hotel.com.

4/10 Poor

eileen, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

i would not stay here, i deserve a refund

i left a few hrs after checking in. the water in the bathroom sink ran brown when i turned it on. made me take a second look at the room. and the shower was only a non movable shower head in the CEILING over the toilet. brown water? indicates rusted pipes or a room that is NEVER used. i did not want to drink, bath or brush my teeth in that hotel....and it makes you think twice about the food preparation

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The hotel is in a great location near the train station, but that's all it has going for it.

4/10 Poor

carlos

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

angela, hawaii

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

staff was friendly, but room awful

The only good thing i can say is the staff was friendly and i was able to get back the shawl i had accidentally left there. Room was tiny and smelled horrible, immediately took off old gross bedspread because i didnt want to sleep under, why i accidentally left my shawl, used it as a blanket. Had bookedit by calling hotels.com because the site kept freezing up on me, they knew i wanted to stay close to the train station & was willing to pay a little more than i had on previous bookings because i hadn't been very impressed with those visits either. Payed over a $100, think it was $112 and thank god i had only booked one night! It was fairly close to train station, but bed was uncomfortable, hard & lumpy? Was afraid to walk on the carpet without shoes and it smeeled awful. There was an ashtray on the desk?? Did not know i needed to specify a nonsmoking room and tge hotels.com agent i spoke with that booked the room for me, did not ask me if i wanted a smoking or nonsmoking room. Would not stay there again.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Bad

The location is amazing. However, the room was sooo old and not very clean

8/10 Good

Ann, Atlanta GA USA

Liked: Cleanliness, staff & service, room comfort

Simple accommodations and great location

Location is amazing. Everything else is so-so. I feel we got what we paid for. If you are arriving by car - their garage is not where the hotel is, so call and ask how to get to the garage. This is the very center of the very old city, we had a very hard time navigating through it.

4/10 Poor

Ana, Geneva, Switzerland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

This should be called the Wreck Hotel and not Rex

I knew I was booking a 3 star hotel and that it would be small and simple but at least I thought it would be clean. I was wrong! The carpets are awful, there were hair balls all over my room floor, my quilt had soles of shoes marked and there was dust everywhere! The only clean things were the sheets and towels. I folded my quilt and put it in the closet because I was so disgusted. If you can find another hotel for the same price do so!

6/10 Okay

Verified traveler

Liked: Staff & service

change of stay

The minute we arrived they told us we were not able to stay at the hotel due to a renovation they were doing. They immediately said they had an alternative they were paying for and helped us to find the location by walking us over to the new place.

8/10 Good

Zoe

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Subodh, Norway

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel to stay. Only internet was not available in the rooms and yes the refrigerator was not working.

6/10 Okay

Anonymous

Pretty Good

Hotel Rex is in a great location! Easy to walk anywhere in Florence from the hotel. The street it's on is noisy if you have a room facing it. The staff were nice. There is wi-fi only in the breakfast nook/sitting area on the ground floor. Breakfast wasn't anything special, but it was OK.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

4/10 Poor

Sid Mexico City trip

Liked: Room comfort

Misleading star rating

The hotel does not deserve 3 or 4 stars. Upon early arrival obviously we were unable to checkin since the hotel was full. So I had to use the common bathroom. It was dirty, clogged and out of order. I had to inform the receptionist about its condition upon which she gave me access to the bathroom in the caretakers room. The carpet in that room was dirty and the chair cushion had turned black. Later, upon checkin into my room I saw that the carpet and chair condition was the same as in the other room. Furthermore, the bathroom was very small and had broken tiles. The wooden exterior windows were also not close able. The location is the only positive thing. Minutes walk from the train station and the Duomo. Overall, things need to improve before I can recommend this place to others.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sue, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location and great staff

2/10 Terrible

philw, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

rip off

The decor is dated to say the least, don't be fooled by the parking it says it has, you have to park in a local garage which costs you for each night you stay at the hotel, breakfast was ok,location is good, but a very poor hotel

10/10 Excellent

Kate, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Fantastic location, friendly staff, good breakfast. The only possible issue is that our room faced onto the busy street, with a bar across the street. It wasn't an issue for us, but if you're a light sleeper I'd recommend ear plugs. Other than that, the location can't be beat. It was an easy walk from the train station, and to all of the sights.