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Palazzo Monnalisa

Property class: 5 and above

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Photo gallery for Palazzo Monnalisa

A hotel room with a large bed, two bedside tables with lamps, and a tapestry depicting a landscape.
A modern bathroom with a large bathtub, two sinks, and a shower area.
A modern bathroom with a round sink, a mirror, and a decorative tree mural on the wall.
A room with a fireplace, a round coffee table, and two armchairs.
Wardrobe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Borgo Pinti, 27, Florence, FI, 50121
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Place, Piazza della Signoria
    ‪8 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Superior Double or Twin Room

A hotel room with a large bed, two bedside tables, a headboard with a mural, and a window with curtains.

Superior Double or Twin Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

A bedroom with a bed, pillows, a bedside table, and a lamp.

Deluxe Room

  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Camera Deluxe con Balcone

A modern bathroom with a round mirror, a white sink, and a towel rack.

Camera Deluxe con Balcone

  • Garden view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe room with garden

A modern bathroom with a round mirror, a white sink, and a towel rack.

Deluxe room with garden

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

A modern bathroom with a round mirror, a white sink, and a towel rack.

Junior Suite

  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Scuderia Suite

A hotel room with a large bed, a headboard with a painting, a nightstand with a lamp, and a bench.

Scuderia Suite

  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for La Contessa - Grand Room

A bedroom with a large bed, two armchairs, a coffee table, and a painting on the wall.

La Contessa - Grand Room

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed, City View

A bedroom with a bed, pillows, a bedside table, and a lamp.

Superior Room, 1 Double Bed with Sofa bed, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Florence

A stay at Palazzo Monnalisa places you in the heart of Florence, within a 10-minute walk of Piazza del Duomo and Cathedral of Santa Maria del Fiore. .This luxury hotel is 0.5 mi (0.9 km) from Piazza della Signoria and 0.6 mi (1 km) from Palazzo Vecchio.

What's nearby

  • Great Synagogue of Florence - 2 min walk - 0.1 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Piazza della Signoria - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.5 miles
  • Uffizi Gallery - 10 min walk - 0.6 miles

Getting around

  • San Marco University Tram Stop - 10 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 18 min walk
  • Florence Airport, Peretola (FLR) - 29 min drive

Restaurants

  • ‪John Borno Caffe Firenze - ‬5 min walk
  • ‪Rooster Cafe Firenze - ‬5 min walk
  • ‪La Giostra - ‬3 min walk
  • ‪Beer Spot Firenze - ‬4 min walk
  • ‪Vineria Sonora - ‬2 min walk

About this property

Palazzo Monnalisa

Palazzo Monnalisa offers 38 air-conditioned accommodations with minibars and espresso makers. Rooms open to patios. Memory foam beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 38 air-conditioned rooms featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 9:00 PM (EUR 50 per day)

Food and drink

  • A bar/lounge

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • At least 80% organic food
  • Built in 1300
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - January 2026
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 50 per day (656 ft away; open 7:00 AM to 9:00 PM)
  • Pet fee: EUR 60 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets not permitted in the restaurant.
Property Registration Number IT048017A1ZHTS4CU6

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Monna Lisa
Hotel Monna Lisa Florence
Lisa Monna
Monna
Monna Hotel
Monna Lisa
Monna Lisa Florence
Monna Lisa Hotel
Monna Lisa Hotel
Hotel Monna Lisa
Monna Lisa Florence
Monna Lisa Hotel Florence

Palazzo Monnalisa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 500 out of 810 reviews
Rating 8 - Good. 232 out of 810 reviews
Rating 6 - Okay. 48 out of 810 reviews
Rating 4 - Poor. 19 out of 810 reviews
Rating 2 - Terrible. 11 out of 810 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The breakfast was amazing
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and lovely staff!
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the staff was very accommodating
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very beautiful.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, historic building, relaxing courtyard garden
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff.
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel with clean rooms
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice rooms
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The hotel itself is beautiful, all of the staff is incredibly friendly and the location is perfect. We stayed in 3 hotels throughout our trip and this was our favorite!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very helpful staff. Good restaurants close by. Best hotel we have stayed at on our trip.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Florence

The hotel was really charming! The service was excellent. Location was also really central.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay, great hotel

Fantastic place, with excellent staff. I will be back for sure.
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and knowledgeable of the area. Their recommendations for food and travel were excellent. The garden was beautiful.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice place.
Stayed 6 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Monna Lisa is the best place to stay in Florence! The staff were amazing, the hotel itself is beautiful, our room was way more than we had hoped for, the breakfast was fabulous-simply put-we will not stay anywhere else in Florence during our next trip.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay!

From the moment we stepped in, the staff was so amazing. The ambiance is exactly what you wish for in an Italian escape: courtyards, coziness, and a feel for the history. Not to mention the location was perfect!
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a short walk from the Duomo. The rooms had ornate furnishings and was very clean. The breakfast was excellent with lots of options. Loved the courtyard garden too
Stayed 6 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Far from the train station but a stunning hotel that is a converted monestary. Very quirky designed rooms and layout. Beautiful grounds and dining area with a great breakfast. Staff very helpful and attentive. Loved our stay here.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and gorgeous hotel. The service was incredible and the breakfast was delicious. Wish we could’ve extended our stay but they were sold out, and I understand why! I’ll definitely be back
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly & helpful staff. Room was good size, bed comfortable just could do with update. Breakfast fantastic & they have beautiful garden setting. Would recommend this hotel if staying in Florence.
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great to see a team in a hotel working together
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Monna Lisa. Staff was extremely cordial, helpful and professional. The hotel itself is absolutely gorgeous, and the location is perfect. The breakfast was superb and the kitchen staff were awesome too. All in all, a great experience; highly recommended!!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gem I had no idea was in the neighborhood. It is quaint with a historic feel to it. Property is lovely and the staff is very friendly and helpful.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location to main monuments. Lots of great restaurants. Hotel lovely. Staff very helpful. Superior room very comfortable. Breakfast continental hot breakfast limited.
Stayed 4 nights in Oct 2023