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DoubleTree by Hilton Florence Metropole

4.0 star property

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Photo gallery for DoubleTree by Hilton Florence Metropole

A bartender at a bar with a variety of liquor bottles in the background.
A modern reception area with a curved reception desk, two plush armchairs, a potted plant, and a small table with a book.
A cityscape through a window with curtains, featuring a prominent dome and a tall tower.
A modern lobby with blue walls, a central seating area with sofas and chairs, and a decorative light fixture.
A modern lobby with blue walls, a red sofa, a pink armchair, and a small table with a lamp.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
The current price is $143
$115 nightly
$143 total
Total with taxes and fees
Aug 19 - Aug 20

Explore the area

View in a map
Via del Cavallaccio 36, Florence, FI, 50142
  • Place, UCI Cinemas Firenze
    ‪2 min walk‬
  • Place, Arno River
    ‪5 min drive‬
  • Place, Cascine Park
    ‪6 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a bathroom visible through an open door.

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

A hotel room with two beds, a desk with a chair, a desk lamp, and a window with curtains.

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room with Florance View Non smoking

Minibar, in-room safe, desk, soundproofing

Deluxe King Room with Florance View Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room Non smoking

Minibar, in-room safe, desk, soundproofing

King Guest Room Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room with Florance View Non smoking

Minibar, in-room safe, desk, soundproofing

King Guest Room with Florance View Non smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a bathroom visible through an open door.

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

A hotel room with two beds, a desk with a chair, a desk lamp, and a window with curtains.

Twin Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a nightstand with a lamp, a green chair, and a view of the city through the window.

Deluxe Room, 1 King Bed, City View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

A cityscape through a window with curtains, featuring a prominent dome and a tall tower.

Junior Suite, 1 King Bed (Family)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a round side table, a small round table with a vase of flowers, and a patterned armchair.

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

A modern bathroom with a freestanding bathtub, a large mirror, and a glass shower enclosure.

Executive Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

A hotel room with a large bed, a nightstand with a lamp, a green chair, and a view of the city through the window.

Deluxe Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Corner

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a bathroom visible through an open door.

Executive Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
NilHotel Florence
Florence
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 621 reviews
$115 nightly
The price is $142
Aug 14 - Aug 15
Total with taxes and fees
NilHotel Florence

About the neighborhood

Florence

When you stay at DoubleTree by Hilton Florence Metropole in Florence, you'll be in the business district, within a 10-minute drive of Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. .This hotel is 5 mi (8.1 km) from Piazza del Duomo and 5 mi (8.1 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • UCI Cinemas Firenze - 2 min walk - 0.1 miles
  • The Garden of Archimedes - 11 min walk - 0.6 miles
  • Teatro Cantiere Florida - 13 min walk - 0.7 miles
  • Arno River - 5 min drive - 2.1 miles
  • Cascine Park - 6 min drive - 1.8 miles

Getting around

  • Porta al Prato Station - 7 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 20 min walk
  • Florence Airport, Peretola (FLR) - 16 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Bar La Bussola - ‬3 min drive
  • ‪Il Terzo Cerchio - ‬4 min walk
  • ‪Bar Torello - ‬7 min walk

About this property

DoubleTree by Hilton Florence Metropole

DoubleTree by Hilton Florence Metropole offers 212 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 212 guestrooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for lunch or dinner at Luci Della Citta, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Florence? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning.
Luci Della Citta - This restaurant specializes in Italian cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,382 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered self parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence

DoubleTree by Hilton Florence Metropole Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel which is clean and in a good location between the airport and city centre.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Yinon

Liked: Staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, location is far from main attractions but they have a shuttle/van service and drop you at the tram station which it’s a good deal.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome location
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities
The staff was extraordinarily accommodating and welcoming!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rusty

Liked: Staff & service, property conditions & facilities
Great visit
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.
Verified review

10/10 Excellent

Nicola Maria

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, room so clean and nice lace to stsy
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

ritu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, well appointed rooms. Very courteous and helpful staff! This hotel is away from city centre. The hotel does offer free shuttle service to the nearest tram station through the day. The trams run every 10 minutes to city center. The hotel has a good fitness ce ter, breakfast buffet and hot spa pool! Giovanni and Samuel the chauffeurs for the shuttle were extremely pleasant and hospitable! All in all - a good stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Noredis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Great hotel!! Staff in front desk very kind and friendly!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is always clean & orderly, staff are approachable, friendly & most helpful!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Sunil

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. Very good and helpful staff all throughout. The elevators do take some time so remember to factor it in your schedule. Rooms are well maintained and stocked with the basics like water and coffee.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with really nice and helpful staff
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

ayub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff were very helpful especially Samuel
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Howard Carter,

Liked: Amenities
Wonderful
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Would stay here again.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Hotel was also great. Restaurant manager/ server seemed a bit arrogant and the food (dinner) was terrible. Hotel is in an unpleasant area and we were advised not to walk arou nd the area. No local shops or restaurants. The tram stop also seems to attract unsavoury characters and as a whole felt unsafe..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Camtu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, within short driving distance to very nice shopping mall.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good views of the city but away from the crowds
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Clean and newer rooms. Hotel staff friendly
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place…
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

David Riddick

Liked: Staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Stayed 9 nights in Oct 2024
Verified review

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Lidiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre.
Stayed 1 night in Jul 2025