Angela was so kind and answered all my questions and she even made some dinner reservations for us. The Location was perfect for everything we wanted to do. We’ve been to Florence many times, so this trip was for more local adventures, and to look outside tge city center for a possible place to move from the US. My only suggestion ,for this apartment, is to get better linens, pilllows, blankets for the bed and better towels. All of the above were scratchy and cheap feeling the pillows were completely flat and mushy. Both shower handles kept coming off, even after several guests prior to us had already mentioned this problem. Even with those few problem items, we enjoyed our stay.