A stay at c-hotels Joy places you in the heart of Florence, within a 10-minute walk of Basilica of Santa Maria Novella and Arno River. .This hotel is 0.4 mi (0.6 km) from Piazza di Santa Maria Novella and 0.7 mi (1 km) from Cathedral of Santa Maria del Fiore.
What's nearby
Piazza di Santa Maria Novella - 5 min walk - 0.3 miles
Basilica of Santa Maria Novella - 6 min walk - 0.4 miles
Central Market - 10 min walk - 0.5 miles
Cathedral of Santa Maria del Fiore - 11 min walk - 0.6 miles
Ponte Vecchio - 14 min walk - 0.8 miles
Getting around
Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
Florence Santa Maria Novella Station - 3 min walk
Florence Airport, Peretola (FLR) - 25 min drive
Restaurants
McDonald's - 4 min walk
McDonald's - 4 min walk
Vyta - 3 min walk
All'Antico Vinaio - 3 min walk
#12Ozcoffeejoint - 4 min walk
About this property
c-hotels Joy
C-hotels Joy offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.
This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 54 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
A bar/lounge
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
Elevator
Hardwood flooring in room
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Electric kettle
Minibar
More
Air conditioning (climate-controlled)
Desk
Heating
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1PEM9TTFS
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence
c-hotels Joy Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 624 out of 1000 reviews
10 - Excellent
624
Rating 8 - Good. 268 out of 1000 reviews
8 - Good
268
Rating 6 - Okay. 62 out of 1000 reviews
6 - Okay
62
Rating 4 - Poor. 24 out of 1000 reviews
4 - Poor
24
Rating 2 - Terrible. 22 out of 1000 reviews
2 - Terrible
22
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Pavel
Dec 1, 2025
Liked: Staff & service
Nice breakfast and good location
Pavel
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Chin Ling
Dec 20, 2025
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay at the hotel. Staff are friendly and housekeeping was definitely above average.
This is a really excellent hotel, ideal location for the rail station and a short walk to the major tourist sites. Very friendly and helpful team. Very good value and would definitely look to stay again
Andrew
Stayed 3 nights in May 2025
Verified
6/10 Okay
Tina
Sep 1, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok hotel,, close to train station,not a very nice area tho, Breakfast was Average,,
A great little hotel with a tram, bus and train stop right outside. Only a 10-15 walk to major tourist area and close to many restaurants. Clean and updated hotel with very friendly staff. Excellent breakfast in the morning for an additional cost.
Great modern facility within short walk from Santa Maria Novella railway station. Clean, modern, great breakfast options and a very professional and friendly staff.