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c-hotels Diplomat

Property class: 4

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Photo gallery for c-hotels Diplomat

A modern living room with a brick wall, a large mirror, a dark sofa, a wooden chair, and two black pendant lights.
A modern lounge area with a checkered floor, a wooden reception desk, and seating arrangements including sofas and round tables.
A neatly arranged hotel room with a large bed, a round mirror, a desk, and a chair.
A dining area with multiple tables and chairs, each set with plates, glasses, and cutlery.
A reception desk with two HP laptops, a red accent piece, a mirror, and a shelf with various items.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $123
$97 nightly
$123 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Via Alamanni Luigi 9, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Fortezza da Basso
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Single Room

A bed with white bedding and a wooden bedside table.

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfy

A neatly arranged hotel room with a large bed, a round mirror, a desk, and a chair.

Comfy

8.6 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart City View

A hotel room with a bed, a desk, and three framed pictures on the wall.

Smart City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Spacious Triple

A bedroom with a bed, a chair, and a wall-mounted lamp. There are framed pictures on the wall.

Spacious Triple

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Smart

A neatly arranged hotel room with a large bed, a round mirror, a desk, and a chair.

Smart

8.6 out of 10
Excellent
(28 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

A neatly made bed with white linens, a desk with a lamp, and a chair in a room with dark paneled walls and a sloped ceiling.

Classic Double Room

7.4 out of 10
Good
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart

A double bed with white linens, a round mirror on the wall, and a bench at the foot of the bed.

Smart

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, 1,000 reviews
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The price is $153
Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

Florence

A stay at c-hotels Diplomat places you in the heart of Florence, within a 15-minute walk of Piazza di Santa Maria Novella and Piazza del Duomo. .This hotel is 0.5 mi (0.8 km) from Fortezza da Basso and 0.6 mi (1 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • Piazza di Santa Maria Novella - 6 min walk - 0.4 miles
  • Basilica of Santa Maria Novella - 6 min walk - 0.4 miles
  • Central Market - 8 min walk - 0.5 miles
  • Fortezza da Basso - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 11 min walk - 0.6 miles

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 1 min walk
  • Florence Santa Maria Novella Station - 2 min walk
  • Florence Airport, Peretola (FLR) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Vyta - ‬2 min walk
  • ‪Caffè Alinari - ‬5 min walk
  • ‪All'Antico Vinaio - ‬2 min walk

About this property

c-hotels Diplomat

C-hotels Diplomat offers 85 accommodations with minibars and safes. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 85 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT048017A1WEOSWDFF

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

c-hotels Diplomat Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice staff. Rooms were decent sized.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, the room big enough, clean and modern.very polite and helpful stuff
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Good location with shops nearby
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent little boutique hotel with lots of amenities and an excellent buffet breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The breakfast was very good. There’s a very nice lobby where you can chill after breakfast or before you leave. The staffs are kind, friendly, and supportive.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
excellent stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Great hotel close to train station. Walkable to all Firenze sites and restaurants. Great amenities and comfortable bed
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Easy access across train station. Great room! Spacious, clean. Walking distance fromcity center.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Small hotel room , but very clean and very close to train station.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Would highly recommend for close proximity to station and most attractions within reasonable walking distance. The breakfast was lovely, staff very helpful and friendly. We really enjoyed our stay (3 days)
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property itself are GREAT!
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to the train station, just few minutes walking to the main attractions and monuments
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for travel as close to the train station. Located on a very busy street which has trams running late into the evening, so can be quite noisy depending on the location of your room. Pleasant breakfast room with lots of choice. Staff member on reception gave us a voucher for a free welcome drink in the hotel bar but failed to mention that there was a private function on that evening meaning hotel guests couldn’t use the bar! Slightly embarrassing to be turned away and advised to go to their other hotel next door instead.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Florence!

Great stay! Walkable to other parts of Florence, loved the breakfast! The only thing is it is very close to the train station, which is convenient but also a lot of weird people around the area.
Stayed 4 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don’t know what’s going on with this C-hotel.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

NA
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good location, close to everything
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luggage storage, nice staff at front desk, good breakfast available. Slight smell in room but appreciated cleanliness and could not be any more convenient to the train station.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable rates and better than average room.

Very nice hotel. Convenient location.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendly staff, convenient location
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Very clean hotel
Stayed 3 nights in Oct 2023