First, the staff are absolutely top notch. They are professional, friendly and helpful. These are 5 star people.
We stayed in the hotel, rather than the lodge, if we stay again we would try the lodge.
It was a mixed bag, I found the halls, rooms, halls and public places in the hotel shabby, over worn and not well maintained. We hung out in one of the bars and it was great. Normally I would expect the view from the outside spaces to be great.