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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Master Suite
1052 square feet
1 King Bed and 1 Queen Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Residence
2669 square feet
2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed
Room sleeps 12 guests
(up to 4 children)
Select dates to see price
Junior Suite, 1 King Bed with Sofa bed
479 square feet
1 King Bed and 1 Queen Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Suite, 2 Queen Beds
473 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 2 restaurants and winery

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Laundry facilities
24-hour front desk

With a stay at El Cielo Resort in Valle de Guadalupe, you'll be 20.3 mi (32.6 km) from El Mirador and 20.6 mi (33.1 km) from Caracol Museum. This luxury hotel is 20.6 mi (33.2 km) from State Center for the Arts.

Make yourself at home in one of the 95 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries.

Be sure to enjoy recreational amenities, including an attached winery, an outdoor pool, and a fitness center. Additional amenities at this hotel include concierge services, wedding services, and a picnic area.

Enjoy Fusion cuisine at Latitud 32, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include express check-in, express check-out, and multilingual staff. Planning an event in Valle de Guadalupe? This hotel has 1722 square feet (160 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from November 26 to April 15:

  • One of the swimming pools

Hotel Amenities

All-Inclusive Details

  • Gratuities not included

Hotel Amenities

A winery is attached to this Valle de Guadalupe hotel. El Cielo Resort features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants.

Event facilities measuring 1722 square feet (160 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

El Cielo Resort has designated areas for smoking.

  • Picnic area
  • Express check-in
  • Couples/private dining
  • Private picnics
  • Number of outdoor pools - 1
  • Vineyard
  • Fitness facilities
  • Tasting room
  • Private winery tours
  • Public winery tours
  • Front desk (limited hours)
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2017
  • Free self parking
  • Swimming pool
  • Outdoor seasonal pool
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 160
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 1722
  • Designated smoking areas
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 95
  • Number of floors - 2
  • Number of buildings/towers - 33
  • Wedding services
  • Airport transportation (surcharge)
  • Winery attached
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking , Free parking nearby

Room Amenities

El Cielo Resort offers 95 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Yard
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Full-sized refrigerator/freezer
  • In-room safe (laptop compatible)
  • Flat-panel TV
  • Free wired internet
  • Egyptian-cotton sheets
  • Pillow menu
  • TV size measurement: inch
  • iPod docking station
  • Rainfall showerhead
  • Separate living room
  • Balcony or patio
  • Separate bedroom
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Champagne service
  • WiFi speed 50+ Mbps

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Latitud 32 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.

Polaris - Onsite restaurant. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 75 per pet, per day
  • Dogs only
  • Up to 18 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 3:00 PM

Front desk closes daily at midnight

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 72 hours

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 12 per accommodation, per night

The resort fee includes:

  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20–40 for adults, and USD 10–20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • El Cielo Winery Resort Karisma Valle de Guadalupe
  • El Cielo Winery Resort Karisma
  • El Cielo Winery Karisma Valle de Guadalupe
  • El Cielo Winery Karisma
  • El Cielo Winery Resort By Karisma
  • El Cielo Resort Hotel
  • El Cielo Winery Resort
  • El Cielo Winery Resort By Karisma
  • El Cielo Resort Valle de Guadalupe
  • El Cielo Resort Hotel Valle de Guadalupe

We should mention

The seasonal outdoor pool closes in October.

Pool access available from 8 AM to 8 PM.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Contactless check-in and contactless check-out are available.

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