- Gratuities not included
Event facilities measuring 1722 square feet (160 square meters) include conference space. This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite self parking is complimentary.
El Cielo Resort has designated areas for smoking.
With a stay at El Cielo Resort in Valle de Guadalupe, you'll be 20.3 mi (32.6 km) from El Mirador and 20.6 mi (33.1 km) from Caracol Museum. This luxury hotel is 20.6 mi (33.2 km) from State Center for the Arts.
Make yourself at home in one of the 95 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Be sure to enjoy recreational amenities, including an attached winery, an outdoor pool, and a fitness center. Additional amenities at this hotel include concierge services, wedding services, and a picnic area.
Enjoy Fusion cuisine at Latitud 32, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
The following facilities are closed seasonally each year. They will be closed from November 26 to April 15:
A winery is attached to this Valle de Guadalupe hotel. El Cielo Resort features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants.
Event facilities measuring 1722 square feet (160 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.
El Cielo Resort has designated areas for smoking.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
El Cielo Resort offers 95 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Latitud 32 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Polaris - Onsite restaurant. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 3:00 PM
Front desk closes daily at midnight
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Gap period enforced between guest stays - 72 hours
You'll be asked to pay the following charges at the property:
The resort fee includes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The seasonal outdoor pool closes in October.
Pool access available from 8 AM to 8 PM.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Contactless check-in and contactless check-out are available.