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Hoteles Piedra Alta by De Los Perez

Property class: 3

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Photo gallery for Hoteles Piedra Alta by De Los Perez

A modern living room with a white sofa, built-in shelving, and a flat-screen TV.
A modern living room with a grey sofa, built-in shelving with decorative items, a flat-screen TV, and a small table.
A hotel room with two beds, a wooden floor, a TV, and a door leading to a bathroom.
A wall with the text "Piedra Alta CLASSIC" and a logo.
A reception desk with a sign reading "Piedra Alto Classic by DLP" and a man standing behind it.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Calle Rascon 2, Colonia Centro, San Andrés Tuxtla, VER, 95700
  • Place, Los Tuxtlas Biosphere Reserve
    ‪5 min drive‬
  • Place, Cascada Salto de Eyipantla
    ‪16 min drive‬
  • Place, Laguna Catemaco
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A bed with rose petals arranged in a heart shape and a single rose in the center.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds

Two beds with white bedding, a green textured wall, and a nightstand with a lamp and a phone.

Standard Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with a bed, a chair, a bedside table, and a hanging light fixture.

Superior Room, 1 King Bed with Sofa bed

  • 7 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Superior Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

San Andrés Tuxtla

Located in San Andrés Tuxtla, Hoteles Piedra Alta by De Los Perez is on a lake, a 4-minute drive from Los Tuxtlas Biosphere Reserve and 7 minutes from Cascada Salto de Eyipantla. .This hotel is 7.4 mi (11.9 km) from Salto de Eyipantla Waterfalls and 7.5 mi (12 km) from Laguna Catemaco.

What's nearby

  • Los Tuxtlas Biosphere Reserve - 5 min drive - 1.7 miles
  • Cascada Salto de Eyipantla - 16 min drive - 4.1 miles
  • Laguna Catemaco - 38 min drive - 9.6 miles
  • Salto de Eyipantla Waterfalls - 41 min drive - 8.5 miles
  • Nanciyaga Ecological Reserve - 54 min drive - 14.6 miles

Restaurants

  • ‪Domino's Los Tuxtlas - ‬12 min walk
  • ‪Bendito Encanto - ‬6 min drive
  • ‪Restaurante Hotel Los Perez - ‬1 min walk
  • ‪Restaurant Bar Montepio - ‬1 min walk
  • ‪Taqueria El Triunfo - ‬3 min walk

About this property

Hoteles Piedra Alta by De Los Perez

Hoteles Piedra Alta by De Los Perez offers 54 accommodations with laptop-compatible safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This San Andrés Tuxtla hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Andrés Tuxtla? This hotel has 194 square feet (18 square meters) of space consisting of conference space and 3 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 194 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel los Perez San Andres Tuxtla
Hotel los Perez
los Perez San Andres Tuxtla
Hotel de los Perez
Hoteles Piedra Alta by De Los Perez Hotel
Hoteles Piedra Alta by De Los Perez San Andrés Tuxtla
Hoteles Piedra Alta by De Los Perez Hotel San Andrés Tuxtla

Hoteles Piedra Alta by De Los Perez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 216 reviews
Rating 8 - Good. 53 out of 216 reviews
Rating 6 - Okay. 15 out of 216 reviews
Rating 4 - Poor. 10 out of 216 reviews
Rating 2 - Terrible. 9 out of 216 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

edgar

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Make sure you get the room with the city view.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Yessica karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Francis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bare needs. Very simple. No luxuries.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service
personal amable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everything was so close and walkable. Nice Starbucks Cafe in the lobby. The atmosphere of the town is very enjoyable.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why this property hasn’t had recent ratings , I stayed here and I must say wa a the best decision for me . The room was clean and the food was excellent , very fresh with so many healthy options .
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Yessika

Liked: Amenities
Excelente
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Like the location, didn’t like that the hotel room key shut everything off when you leave the room it’s 100 degrees outside and you return to a hot room.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Marianne

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Buyer Beware

Make sure you reserve a room in the new section, not the "classic" section or you will be in a tiny dinghy room loke I did. I asked to move, but they said no vacancies, which i doubted in mid-week San Andres Tuxtla. Restaurant is abysmal, pretty facilities but the service is crazy bad.
See the museum in Santiago Tuxtla
Stayed 4 nights in Aug 2025
Verified review

4/10 Poor

Andres

Disliked: Staff & service, amenities, property conditions & facilities
Site is located in a remote, poorly accesible town with poor to no cell phone for hours of slow terrible drive. Then, I get a message they change policy and request payment prior to arrival or threatened to cancel the reservation. It was impossible since I was already driving, on my way there, for hours in very poor and slow roads with bad cell reception. Stressed that I was going to loose my reservation and the trip complicates. On top of this, the room was outdated/old
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is okay, with a very good restaurant. I had booked a two-night stay but ended up leaving after just one night because I couldn’t sleep at all due to loud noise and music from a concert on the street. Despite all the windows being closed, the sound insulation seemed insufficient. The noise/ concert stopped at 4:30am. The next morning, the staff kindly offered me a different room, which I appreciated. However, I couldn’t risk another sleepless night before an important event, so I decided to check out early. I’m left wondering whether quieter rooms were available from the start, and if so, why I wasn’t offered one initially.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

oralia

Liked: Staff & service, property conditions & facilities
My toom was located on the 1st floor. The window of my room faced the wash room which make it very noisy, therefore making it very difficult to get some rest. Somel staff members kept slamming a door which faced my window throught the night and talked very early in the morning. I had to call the front desk at 6:30 am to get them to stop slamming the door. As for the staff talking by my window, well that continued throught my stake making it very difficult to rest. Other than this everything else was good.
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente .. gran opción para viaje de negocio
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y práctico.. excelente opción para viaje de trabajo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ramiro de jesus gracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
La chica de recepción pudo ser más amable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

PEDRO ARTURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lógico nacional un hotel muy 24 de
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rakel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bien y centrivo, limpio, el personal amable yblas atenciones muy buenas, la comida muy rica en el restaurante y me encantó que tienen su propia cafeteria, lo recomiendo y si volveria a hospedarme ahi
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Javier Guerrero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen ubicacion y todo cerca
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado no funcionaba correctamente y las toallas muy desgastadas
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas instalaciones, buena accesibilidad para personas en silla de ruedas
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy difícil para gente con discapacidad. La habitación muy pequeña. Todo muy complicado
Stayed 1 night in Mar 2026