4/10 Poor
Zaid
Feb 14, 2026
Liked: Staff & service, amenities
Disliked: Cleanliness
The Good:
1.The staff was fantastic, very helpful, caring and they beyond their way to help you, they all should get raises.
2. the location/amenities. The view is breathtaking and the pool/jacuzzi and sauna are all amazing and clean.
The Bad:
1. the standard room is horribly designed. The bed is very small and has no outlets nearby to charge your phones/electronics. I kept waking up in the middle of the night because I hit my head on the wooden area next to it.
2. There is no working wifi in the room. the only signal you would get is if you walk near the entrance.
3. All the drains got flooded. The 2 sinks and the shower drain got clogged up immediately. and flooded the bathroom.
4. There was no hot water on our last day of our visit. Since this hotel was in the mountains it was extremely cold and showering with ice cold water was our only option as we had to get up very early and no1 was available to help.
Zaid
Stayed 2 nights in Feb 2026