Palace Inn

Property class: 2.5

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Photo gallery for Palace Inn

Front of property - evening/night
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Bathroom sink
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym
  • Housekeeping
$123
$105 nightly
$123 total
Total with taxes and fees
Apr 29 - Apr 30

Explore the area

View in a map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Place, Cinemark Tinseltown Las Palmas
    ‪7 min walk‬
  • Place, El Paso County Coliseum
    ‪13 min drive‬
  • Place, Fort Bliss
    ‪16 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(115 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(62 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Similar properties

About the neighborhood

El Paso

A stay at Palace Inn places you in the heart of El Paso, within a 10-minute drive of Ysleta–Zaragoza International Bridge and Cielo Vista Mall. .This hotel is 9.7 mi (15.6 km) from Plaza Las Misiones and 9.7 mi (15.6 km) from American Consulate.

What's nearby

  • Cinemark Tinseltown Las Palmas - 7 min walk - 0.4 miles
  • Cielo Vista Mall - 7 min drive - 6.6 miles
  • El Paso Zoo - 12 min drive - 12.5 miles
  • El Paso County Coliseum - 13 min drive - 13.0 miles
  • Fort Bliss - 16 min drive - 16.0 miles

Getting around

  • El Paso Union Depot - 22 min drive
  • El Paso International Airport (ELP) - 12 min drive

Restaurants

  • ‪Krispy Kreme - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chico's Tacos - ‬2 min drive

About this property

Palace Inn

Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 862 out of 1135 reviews
Rating 8 - Good. 209 out of 1135 reviews
Rating 6 - Okay. 45 out of 1135 reviews
Rating 4 - Poor. 5 out of 1135 reviews
Rating 2 - Terrible. 14 out of 1135 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and bathroom
Stayed 3 nights in Apr 2026

10/10 Excellent

George

Business traveler
Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026

8/10 Good

Marcelo

Stayed 1 night in Jan 2026

10/10 Excellent

Fernando

Stayed 1 night in Jan 2026

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really nice.
Stayed 1 night in Jan 2026

8/10 Good

roberto

Stayed 1 night in Jan 2026

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno tiene varias opciones y todas muy buenas… me encantan los sándwiches de carne con huevo… muy limpio, excelente servicio y la calefacción al 100…
Stayed 1 night in Dec 2025

10/10 Excellent

Sandy

Stayed 1 night in Jan 2026

8/10 Good

Tanya C.

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were very clean and quiet. The staff was exceptionally professional and kind.
Stayed 1 night in Jan 2026

10/10 Excellent

miguel

Stayed 1 night in Jan 2026

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was super clean
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk service personable and excellent. Our room extremely neat and tidy. Exterior well decorated for Christmas and clean and in a quiet area.
Stayed 1 night in Dec 2025

10/10 Excellent

sachin

Business traveler
Liked: Cleanliness, amenities
Very very awesome hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Great stay. Clean room. Friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Dora

Stayed 1 night in Nov 2025

10/10 Excellent

Johan

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and it smelled good
Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge Hector Caldera

Liked: Cleanliness, staff & service, property conditions & facilities
Very great as recently renovated. Smelled nice
Stayed 1 night in Dec 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, amenities
Staff was courteous, room was nice and clean, but smelled so overpoweringly of some floral air freshener that we left the door open for an hour or so to clear it out a bit. Also. Shower curtain was so short that it wouldnt stay on inside of tub til it was wet.
Stayed 1 night in Dec 2025

8/10 Good

Destinee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the area wasn’t bad. The staff was nice. The only downfall was the beds they are hard and uncomfortable. My hips were hurting from it. But overall was pretty good.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 1 night in Dec 2025