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HI Express El Paso Downtown by IHG

2.5 star property

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Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Free daily buffet breakfast
Exterior
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$98
$83 nightly
$98 total
Total with taxes and fees
Feb 27 - Feb 28

Explore the area

View in a map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪7 min walk‬
  • Place, Abraham Chavez Theater
    ‪7 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Aloft El Paso Downtown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 999 reviews
$101 nightly
The price is $119
Mar 6 - Mar 7
Total with taxes and fees
Aloft El Paso Downtown

About the neighborhood

El Paso

With a stay at HI Express El Paso Downtown by IHG, you'll be centrally located in El Paso, within a 5-minute drive of Sun Bowl Stadium and Paso del Norte International Bridge. .This hotel is 8.2 mi (13.2 km) from Fort Bliss and 8.5 mi (13.7 km) from American Consulate.

What's nearby

  • Plaza Theater - 7 min walk - 0.4 miles
  • Abraham Chavez Theater - 7 min walk - 0.4 miles
  • Judson F. Williams Convention Center - 9 min walk - 0.5 miles
  • El Paso Downtown Artist and Farmer's Market - 12 min walk - 0.7 miles
  • University of Texas at El Paso - 15 min walk - 0.9 miles

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Taconeta - ‬5 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Weso Steakhouse - ‬4 min walk
  • ‪Cónico Cocina Mexicana - ‬4 min walk

About this property

HI Express El Paso Downtown by IHG

HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in El Paso? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

HI Express El Paso Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 502 out of 1003 reviews
Rating 8 - Good. 207 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 88 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Crystal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the elevator didn’t at all and the other was having a hard time. It took forever to get up or down with everybody trying to use the evevator.
Stayed 1 night in Nov 2025

10/10 Excellent

Osvaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!
Stayed 1 night in Nov 2025

8/10 Good

Dale

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay everything was fine
Stayed 2 nights in Nov 2025

4/10 Poor

Johan

Stayed 1 night in Oct 2025

8/10 Good

Paola

Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean! Friendly staff, great food, definitely. Returning
Stayed 1 night in Nov 2025

6/10 Okay

MaryLisa

Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast was mediocre, wanted to have toast and jelly, but they had bread for toast, but no jam/jelly. Eggs looked subpar, sausage greasy. Two elevators in the building, one was out of order. The other one malfunctioned twice on us. None of the ice machines worked except for the one in the kitchen, we had to get a security guard to get ice. Considering this was a renovated hotel, I expected everything to be working properly. If you stay at this hotel, don’t stay on the freeway side, it is extremely noisy all night.
Stayed 1 night in Nov 2025

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, amenities
clean room unfortunately elevator broken it happens
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE, Albuquerque

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience
Stayed 1 night in Nov 2025

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
I was very comfortable staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good easy to get to location in small downtown El Paso. The hotel has ample parking and responsive customer service. We can walk in downtown during the day and night and it seemed like a safe place. The breakfast was American eggs and sausages. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, friendly staff and good breakfast
Stayed 1 night in Oct 2025

8/10 Good

Pedro

Stayed 1 night in Oct 2025

10/10 Excellent

Yannel

.
Stayed 1 night in Oct 2025

6/10 Okay

Devon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

TALITHA, Marfa

Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place no complaints
Stayed 1 night in Oct 2025