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Chase Suite Hotel El Paso

3.0 star property

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Photo gallery for Chase Suite Hotel El Paso

Bar (on property)
Front of property
Signature Room, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Free daily self-serve breakfast
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
$140
$119 nightly
$140 total
Total with taxes and fees
Mar 6 - Mar 7

Explore the area

View in a map
6791 Montana Ave, El Paso, TX, 79925
  • Place, Bassett Place
    ‪2 min drive‬
  • Place, Cielo Vista Mall
    ‪3 min drive‬
  • Place, Cinemark Cielo Vista Mall 14
    ‪4 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪14 min walk‬

Room options

View all photos for Signature Room, 2 Bedrooms (King)

Signature Room, 2 Bedrooms (King) | Living area | Flat-screen TV

Signature Room, 2 Bedrooms (King)

9.2 out of 10
Wonderful
(10 reviews)
  • 855 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Room, 1 Queen Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Signature Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Signature Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, Accessible

9.4 out of 10
Exceptional
(16 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

El Paso

With a stay at Chase Suite Hotel El Paso in El Paso (East El Paso), you'll be within a 15-minute drive of Fort Bliss and Paso del Norte International Bridge. .This hotel is 12.2 mi (19.6 km) from American Consulate and 8.3 mi (13.3 km) from Sun Bowl Stadium.

What's nearby

  • Gene Roddenberry Planetarium - 9 min walk - 0.5 miles
  • Bassett Place - 2 min drive - 1.5 miles
  • Lone Star Golf Course - 2 min drive - 1.7 miles
  • Cielo Vista Mall - 3 min drive - 2.6 miles
  • Cinemark Cielo Vista Mall 14 - 4 min drive - 2.4 miles

Getting around

  • El Paso Union Depot - 15 min drive
  • El Paso International Airport (ELP) - 2 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Peter Piper Pizza - ‬6 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Track One - ‬12 min walk

About this property

Chase Suite Hotel El Paso

Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness center.
Make yourself at home in one of the 200 guestrooms, featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the grocery/convenience store serving guests of Chase Suite Hotel El Paso. Mingle with other guests at the complimentary reception, held on select days. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in El Paso? This hotel has 1841 square feet (171 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,841 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 25 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 45 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

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Chase Suite Hotel El Paso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1003 reviews
Rating 8 - Good. 205 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Peggi

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room exceeded expectations: clean, large, comfortable. Staff friendly & efficient.
Stayed 1 night in Dec 2025

8/10 Good

Jesus

Stayed 4 nights in Nov 2025

10/10 Excellent

Cam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Stayed 3 nights in Nov 2025

2/10 Terrible

Dawn

Traveled with partner
I waited almost an hour past checkin time to get into my room apparently waiting for my room to be "inspected". In that time i saw the front desk help many other customers and got them checked in immediately. I saw her offer the complimentary wine bottle to another customer but then I had to ask for mine. She never offered me the wifi code, but freely explained it to others checking in. Poor customer service all around. When finally in room I saw many unclean or falling apart items in the suite. The sink had a major chip missing in it. The unit needs upgrading and better cleaning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vernon

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Stayed 1 night in Nov 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities
We love Sal from the kitchen!
Stayed 1 night in Nov 2025

6/10 Okay

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff the room and the amenities wer bad ass
Stayed 1 night in Nov 2025

2/10 Terrible

Ruben

Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, the staff were super friendly and helpful. Would definitely stay there again! Was close to the airport!
Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size and super comfortable
Stayed 1 night in Nov 2025

8/10 Good

Zoie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing! Rooms are nicee! Food is meh, didn’t even try it, and I booked for included breakfast 😂
Stayed 2 nights in Nov 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent as per usual. I have watched their GM grow from Front Desk Clerk to GM and as a retired GM myself, find him to be one of the best in the business. He has molded his staff to understand the guests experience and comfort is top priority. I am a 63 year old woman and feel completely safe, secure, and respected at this facility. You cant go wrong booking your stay here.
Stayed 4 nights in Nov 2025

6/10 Okay

Javier

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service
No, the room was not in good condition. The bath tub was clogged. The water was taken to long to drain away. I believe the price rate is high when the hotel rooms are not in good condition to serviced. Staff were very courteous and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Eliseo

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was clean. And was a good location. There was a restaurant across the street with good food.
Stayed 1 night in Nov 2025

8/10 Good

Alfredo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Just shower problem
Stayed 1 night in Nov 2025

6/10 Okay

Ingus

Liked: Cleanliness, staff & service, amenities
The rooms are spacious and clean, which is a big plus. However, the furniture is quite worn out and could use an update. Unfortunately, there was a strong unpleasant smell in the room — something like dampness, old fabric, or maybe even animals. Breakfast was very basic. Overall, an average stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Raymond

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Stayed 1 night in Sep 2025

10/10 Excellent

Antony

Stayed 1 night in Oct 2025