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Hotel Santa Elena

Property class: 3

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Photo gallery for Hotel Santa Elena

A multi-level atrium with red arches and a central staircase.
A spacious lobby with high arched ceilings and a polished floor, featuring a central column and potted plants.
A building with multiple signs indicating it is a restaurant, mansion, hotel, and plaza.
A spacious indoor dining area with multiple tables and chairs, surrounded by columns and potted plants.
An outdoor dining area with tables set for guests, surrounded by arches and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is $52
$44 nightly
$52 total
Total with taxes and fees
Oct 24 - Oct 25

Explore the area

View in a map
Antonio Rosales 108, Col Centro Histórico, El Fuerte, SIN, 81820
  • Place, El Fuerte Plaza
    ‪1 min walk‬
  • Place, Municipal Palace
    ‪2 min walk‬
  • Place, El Fuerte Museum
    ‪3 min walk‬

Room options

View all photos for Deluxe Single Room

A hotel room with a bed, nightstands, and lamps.

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A room with two beds, a nightstand, a lamp, and a painting on the wall.

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Double Room

A room with an open door revealing a night view of a cityscape, a bed with an orange bedspread, a television on a wooden stand, and a vase of flowers on a table.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Single Room

A bedroom with a bed, two bedside tables, a nightstand, a window with a view of palm trees, and a door leading to an outdoor balcony.

Panoramic Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Oct 24 - Oct 25
Total with taxes and fees
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About the neighborhood

El Fuerte

When you stay at Hotel Santa Elena in El Fuerte, you'll be in a provincial park, just steps from El Fuerte Plaza and Municipal Palace. .This hotel is 0.1 mi (0.2 km) from Sacred Heart of Jesus Church and 0.2 mi (0.3 km) from El Fuerte Museum.

What's nearby

  • El Fuerte Plaza - 1 min walk - 0.1 miles
  • Municipal Palace - 2 min walk - 0.1 miles
  • El Fuerte Museum - 3 min walk - 0.2 miles
  • Sacred Heart of Jesus Church - 3 min walk - 0.2 miles

Getting around

  • Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl.) - 118 min drive

Restaurants

  • ‪Desayunador El Ranchito - ‬16 min walk
  • ‪MARISCOS EL NAVEGANTE - ‬13 min walk
  • ‪Mercado Municipal - ‬3 min walk
  • ‪Cenaduría "Lolys - ‬12 min walk
  • ‪Mansión de los Orrantía - ‬1 min walk

About this property

Hotel Santa Elena

Hotel Santa Elena offers 26 air-conditioned accommodations with complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 26 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include concierge services and a banquet hall.
Enjoy local and international cuisine at Mansion Orrantia, a fine-dining restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Mansion Orrantia - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mansion Orrantia

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Renovated entire property - September 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Elena Hotel
Hotel Santa Elena El Fuerte
Hotel Santa Elena Hotel El Fuerte

Hotel Santa Elena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 102 reviews
Rating 8 - Good. 25 out of 102 reviews
Rating 6 - Okay. 11 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 6 out of 102 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was courteous.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made us welcome from the moment we arrived and went the extra mile to ensure we have everything we needed. Great location and best restaurant in town.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial building, extremelly well maintained, super clean
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It's in the middle of the town with views of the park. Very traditional Mexican style.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing old hotel with 20 ft ceilings and original doors and hardware. The interior courtyard is open to the sky. The location adjacent to the Zocalo is great, but can be noisy at night. Guests should plan on seeing the Zorro show on the other side of the Zocalo.
View from our room.
Hotel Santa Elena
Tourist train at Zocalo
Hacienda/Hotel for Zorro Show
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Said it had free parking which was a lie,had to find another hotel in person last minute
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the main square. Beautiful old building, lovely room. The clock in the square seemed to ring throughput the night, heard it when awake, didn't actually wake me, but might if you're a light sleeper.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Even though we reserved a room 3 months in advance we were given a room facing the street. We then requested a room toward the back but were told the street noise would end around 9 pm. We were tired from a 6 hour drive but said OK. Wrong! The street noise could not be blocked out and continued until the wee hours of the morning. When we tried the in room safe the lady said "it doesn't work" no reason, no alternative. When opening the side door to the balcony the window shade fell between the top of the door and the wall and since that the door was about 10 feet tall, we could not close the door. There was no seal at the bottom of the shower door so water came out onto the bathroom floor. Not a good experience.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Este hotel, Santa Elena, es solo para llegar a dormir y bañar, si es que tienen agua ya que no habia agua cuando queríamos tomar un baño. Esta en el centro de la ciudad, este es el mejor beneficio que tiene. No es un hotel para estar cómodo aunque seguro tiene mucho potencial por su arquitectura y solo les falta elevar su diseño. Si buscan algo super elegante la opción es Posada Hidalgo, ese hotel si que impresionara.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me aceptaron mi tarjeta al llegar, el pago solo es efectivo. Pero ellos anuncian que aceptan tarjeta, pero es falso.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, limpio, ambiente familiar
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy bonito y antiguo con historia
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

El baño no estaba limpio
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está súper bien ubicado, además que es un edificio histórico. Cuenta con un restaurante adentro de la propiedad con excelente calidad en los alimentos. El hotel es antiguo, pero bonito. Necesita remodelación en las habitaciones.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de aseo comenzó desde las cinco de la mañana con demasiado ruido.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness
El edificio muy bonito. Las habitaciones sucias
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness
La habitación con áreas muy sucias sobre todo el baño. Hacen el aseo solo que uno lo solicite. Aunque íbamos tres personas siempre se tenía que pedir la tercera toalla. El personal indiferente.
Sin limpieza en el lavamanos.
Basura de días a pesar de hacer el aseo
Basura en el baño y también cabellos al entregar la habitación.
Cama con colcha salpicada con algo y sin extender a la entrega de la habitación.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Aunque faltó toallas de mano, la atención del personal fue excelente y la comida del restaurante, simplemente estupenda
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
El personal es muy amable lo malo es que pasan muchos coches frente al hotel nos dieron una habitación frente a la calle, y no pudimos dormir por el paso de los coches con música
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Al llegar nadie me abrió y aún no eran las 10pm y en el che in decía que era hasta las 12 la reserva
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Si fue fácil
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service
Bonito hotel y el personal muy amable
Stayed 1 night in Dec 2025