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TRU BY Hilton Edmonton Windermere

Property class: 2.5

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Photo gallery for TRU BY Hilton Edmonton Windermere

Free daily continental breakfast
Exterior
Fitness facility
Room, 2 Queen Beds, Accessible (Handicap) | Floor plan
Game room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$84
$76 nightly
$84 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪10 min walk‬
  • Place, Cineplex Odeon Windermere Cinemas
    ‪17 min walk‬
  • Place, West Edmonton Mall
    ‪10 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(107 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Handicap)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

9.6 out of 10
Exceptional
(4 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(57 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(6 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4
  • Free WiFi

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  • Pool
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  • Spa
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4.5 out of 5, Wonderful, 1,136 reviews
$83 nightly
The price is $93
May 3 - May 4
Total with taxes and fees
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

About the neighborhood

Edmonton

Located in Edmonton (Southwest Edmonton), TRU BY Hilton Edmonton Windermere is within a 15-minute drive of South Edmonton Common and Snow Valley Ski Club. .This hotel is 9.5 mi (15.3 km) from University of Alberta and 10.2 mi (16.5 km) from West Edmonton Mall.

What's nearby

  • Currents of Windermere - 10 min walk - 0.5 miles
  • Cineplex Odeon Windermere Cinemas - 17 min walk - 0.9 miles
  • South Edmonton Common - 7 min drive - 6.3 miles
  • West Edmonton Mall - 10 min drive - 10.7 miles
  • University of Alberta - 15 min drive - 10.8 miles

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 25 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Monacci Coffeehouse - ‬3 min drive
  • ‪Mary Brown's Chicken - ‬19 min walk
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Flame & Barrel - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of TRU BY Hilton Edmonton Windermere. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 690 out of 1347 reviews
Rating 8 - Good. 355 out of 1347 reviews
Rating 6 - Okay. 147 out of 1347 reviews
Rating 4 - Poor. 78 out of 1347 reviews
Rating 2 - Terrible. 77 out of 1347 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanjot

Stayed 1 night in Jan 2026

10/10 Excellent

Harjit

Stayed 1 night in Jan 2026

10/10 Excellent

Janice

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was good. Thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine Samantha

Stayed 2 nights in Jan 2026

10/10 Excellent

Bruce

Stayed 1 night in Jan 2026

10/10 Excellent

Shabira

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and clean property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Night-time main desk staff available, courteous, and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

awesome clean room, very friendly staff, cute hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall feel of the building was great. the lounge area with the pool table was a great way to spend some down time.
Stayed 2 nights in Jan 2026

10/10 Excellent

Wayne Christopher Cajayon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
AC/heater was pretty loud during the night, would tur on and off overall great stay
Stayed 1 night in Jan 2026

8/10 Good

Corey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Craig Lloyd, Toronto

Stayed 2 nights in Jan 2026

8/10 Good

Cherrie

Liked: Cleanliness, staff & service, amenities
Clean facilities.
Stayed 1 night in Jan 2026

10/10 Excellent

Kuldip, Calgary

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher, Cold Lake

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and comfortable room
Stayed 1 night in Jan 2026

8/10 Good

Lindsey, Red Deer

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and laid back. Easy check in and confortable beds. Not sure our room was fully cleaned before we checked jn as there was a half used water bottle and pop bottle left in the fridge. Bathroom floor had Debris also.
Stayed 1 night in Jan 2026

2/10 Terrible

Yuliu

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bug infestation - While finding a pest in a hotel is a nightmare, the way management handled it was even worse. When we informed the front desk, their only solution was to move us to another room. They refused our simple request for dry cleaning for our clothing and luggage, even though those items were now likely infested. The response? "The manager isn't in today, so there's nothing we can do." It got worse when we called Hilton Corporate. A supervisor named Malik was incredibly rude, essentially telling us that because he doesn't stay in hotels, he "doesn't care" about the situation. No apology, no immediate help, and zero accountability for a major health code violation. For those who don't know, bed bugs are "hitchhikers." They crawl into the seams of your suitcases and the folds of your clothes. If you take even one female bug or a few eggs home, you are looking at: 1.Thousands of dollars in professional extermination costs. 2.The potential need to throw away your mattress, couch, and clothing. 3.Months of emotional trauma, insomnia, and being bitten in your own sleep. By refusing to help us decontaminate our gear, this hotel is essentially okay with us bringing an infestation back to our home. They treated a high-risk health hazard like a minor "inconvenience." Avoid this hotel at all costs. There is no "Hilton Standard" here—just a dirty room and a management team that will leave you stranded once they have your money.
Stayed 2 nights in Dec 2025

10/10 Excellent

Corey

Stayed 1 night in Jan 2026

10/10 Excellent

Naseer

Stayed 1 night in Oct 2025

10/10 Excellent

EVA

Stayed 1 night in Jan 2026

10/10 Excellent

GLORIA

Stayed 2 nights in Dec 2025

10/10 Excellent

Nam

Awesome!!!!!!! Nobody went into our room to clean tho
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here. Always a simple check in, clean/tidy. Peaceful. Breakfast is good. Everything you need.
Stayed 1 night in Dec 2025

8/10 Good

Larry

Stayed 1 night in Dec 2025

8/10 Good

Theresa

Liked: Cleanliness
Room was okay, the floors could be cleaned better in the bathroom. They should have a boot mat by the door when you come in because it's laminate flooring throughout. The breakfast was just average, lukewarm and pretty bland eggs and hashbrowns. Staff was courteous.
Stayed 1 night in Jan 2026