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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
Indoor pool
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
$110
$101 nightly
$110 total
Total with taxes and fees
Feb 2 - Feb 3

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(132 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(63 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(21 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(49 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Room, Multiple Beds (2 Queen and Sofa Bed, High Floor) | Desk, soundproofing, iron/ironing board, free WiFi
Hyatt Place Edmonton-West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 2,824 reviews
$111 nightly
The price is $121
Feb 2 - Feb 3
Total with taxes and fees
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About the neighborhood

Edmonton

With a stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG in Edmonton (West Edmonton), you'll be a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton. .This hotel is 6.5 mi (10.4 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 1.8 miles
  • Fantasyland - 3 min drive - 2.0 miles
  • World Waterpark - 3 min drive - 2.0 miles
  • Galaxyland - 4 min drive - 1.8 miles
  • Starlight Casino - 5 min drive - 2.4 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Noodle Street - ‬17 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel with free parking, near West Edmonton Mall
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 137 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 930 out of 1451 reviews
Rating 8 - Good. 352 out of 1451 reviews
Rating 6 - Okay. 85 out of 1451 reviews
Rating 4 - Poor. 37 out of 1451 reviews
Rating 2 - Terrible. 47 out of 1451 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, underground parking.
Stayed 2 nights in Oct 2025

8/10 Good

Arlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is run very efficiently. We have been staying here for the last 5 years and have never had any issues.
Stayed 3 nights in Oct 2025

10/10 Excellent

Janice

Stayed 2 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Sherwin

Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Stayed 3 nights in Oct 2025

10/10 Excellent

Sukhveer

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandy

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Brojo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was excellent
Stayed 1 night in Oct 2025

8/10 Good

Jindle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good staff
Stayed 1 night in Oct 2025

6/10 Okay

WAI CHING

Traveled with family
Liked: Staff & service, property conditions & facilities
Air conditioner is quiet. Underground parking is good except those cocane smell. Front desk staffs are nice with excellent service. Poor sound insulation, we had changed our room second night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anabel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 3 nights in Oct 2025

10/10 Excellent

Chun-che

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Allison Vander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and modern. Rooms were a good size, provided amenities like shampoo are always appreciated. Pool room is veru noisy when there are 2 or more ppl in it, just like evey hotel indooor pool, but pools were clean and hot tub was hot and enjoyable. Staff was courteous and friendly. Breakfast was enjoyable although I wish it went to 10 AM on weekdays instead of 9:30 however fresh food was brought out right up to closing time so you weren't eating food that sitting out from earlier. Parking was a little difficult on the weekend when it was busier. All in all, pleasant stay for a very affordable rate.
Stayed 4 nights in Oct 2025

8/10 Good

Gayoung

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert William, Black Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt, responsive service. Room was nice and big. Staff checked in daily to see if we needed anything. Breakfast was basic and the same each day. Some variety and a larger seating area would have been nice.
Stayed 3 nights in Oct 2025

2/10 Terrible

Byron

Stayed 1 night in Jul 2025

2/10 Terrible

Callie

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheets coverd in blood garbage in room.and woken up to loud musice because there was a curch in the hotel!?
Stayed 1 night in Oct 2025

10/10 Excellent

JoAnne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We will be back
Stayed 3 nights in Oct 2025

10/10 Excellent

philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Kim Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Oct 2025