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Candlewood Suites West Edmonton - Mall Area by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-size fridge, microwave, stovetop, dishwasher
Exterior
Indoor pool
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$109
$98 nightly
$109 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, World Waterpark
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 584 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 Queen Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(14 reviews)
  • 302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(30 reviews)
  • 332 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Walk-In Shower)

9.4 out of 10
Exceptional
(23 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub) | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 332 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is $88
Apr 26 - Apr 27
Total with taxes and fees
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About the neighborhood

Edmonton

With a stay at Candlewood Suites West Edmonton - Mall Area by IHG in Edmonton (West Edmonton), you'll be a 3-minute drive from West Edmonton Mall and 8 minutes from TELUS World of Science-Edmonton. .This hotel is 6.5 mi (10.5 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 1.8 miles
  • Fantasyland - 3 min drive - 2.0 miles
  • World Waterpark - 3 min drive - 2.0 miles
  • Galaxyland - 4 min drive - 1.8 miles
  • Starlight Casino - 5 min drive - 2.4 miles

Getting around

  • Corona Station - 13 min drive
  • Edmonton Station - 17 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Grill City - ‬17 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 77 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites West Edmonton - Mall Area by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
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Candlewood Suites West Edmonton - Mall Area by IHG Hotel
Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1006 reviews
Rating 8 - Good. 256 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 28 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2025

8/10 Good

Kathleen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was packed with lots of people and pool temp was chilly.
Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

John, Cochrane

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great as always
Stayed 4 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
HUGE room. Super clean. Full kitchen. Great staff. My new favorite hotel in Edmonton
Stayed 1 night in Jan 2026

10/10 Excellent

Twila

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia Laurie

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to a variety of restaurants and amenities-Walmart was within walking distance-and a short drive away from West Edmonton Mall. Rooms were clean and had everything you needed to have a comfortable stay, including Dove shampoo, conditioner and body wash in the bathroom. The little extras like free assorted Keurig coffees on demand in the little pantry area by the lobby, as well as a lending pantry were great additions to our stay. The full size fridge produced ice so there was no need to use the ice machine near the lobby. The pool and hot tub area were spotless with a ton of towels available to use and return in the pool area.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Glenda

Stayed 2 nights in Dec 2025

8/10 Good

kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Derek

Stayed 2 nights in Jan 2026

6/10 Okay

Aimee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kitchen sink was loose, dishwasher has two cleaning capsules but they were stuck together and had to be ripped apart to use, pot lid wasn’t clean. Toilet wasn’t the cleanest and the room was set to only 19 degrees when we got there.
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love this hotel check in does their best to accommodate you no matter what and rooms are clean and comfortable
Stayed 1 night in Dec 2025

8/10 Good

Susan Rose-Nina

Traveled with family
Liked: Amenities, property conditions & facilities
Bathroom floor was not very clean, the corners were dirty. I needed to ask 3 times to get toilet paper. Outside of that I had a good visit.
Stayed 4 nights in Dec 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was like a little apartment with full sized fridge, freezer and little stove kitchenette. Also dishes and a dishwasher. Very nice for longer term stays. Underground parking was nice so the car was snow free and warm each day. Pool and hottub were small but still nice touch. Get a small $5 discount to the West Ed waterpark. Only like 7 to 10 minutes by car away from West Ed. Walmart is conveniently right behind the hotel.
Stayed 13 nights in Dec 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Andrea

Stayed 2 nights in Dec 2025

8/10 Good

Crystal Claire

Liked: Cleanliness, property conditions & facilities
I was a bit upset at there was no staff after 11 pm and there were people on our floor and it sounded like they were fighting wiith doors slamming and yelling. The bathroom could have been clener as there was a stem thats used for drugs that i found (thank goddesses it wasn't my child.)
Stayed 6 nights in Dec 2025

8/10 Good

erin

Stayed 1 night in Dec 2025

8/10 Good

Melina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there’s no big issue, it’s just like the pillows are too soft and the drain cover in the bath tub will come off when you open it so you need to remove it..
Stayed 1 night in Dec 2025

8/10 Good

Lynn

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub great , nice and hot . Very helpful staff
Stayed 1 night in Dec 2025

4/10 Poor

awudu

Stayed 3 nights in Dec 2025

10/10 Excellent

Mathew

Stayed 2 nights in Dec 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Didn't use the laundry room
Stayed 2 nights in Dec 2025