We were looking forward to staying at this lovely looking hotel during the Edinburgh Fringe.
Paying the inflated rate we expected a friendly welcome on arrival. That didn't happen. The male receptionist was surly, didn't look up at us, and just gave us the key and waved us in the direction of our room. He lacked any warmth, personality, or manners; leaving us standing in front of him in silence.
The room was nice apart from the horrendous bed that sagged enormously, and made you roll towards the edge. The hotel must have realised this, as they had put a lumpy mattress topper on- in an attempt to hide this.
We certainly wouldn't return to this hotel.