2/10 Terrible
Ryan
Traveled with family and small children, Traveled with pets
Oct 11, 2025
Disliked: Amenities, property conditions & facilities
We booked a one-week stay at Adina Apartment Hotel Düsseldorf on short notice due to the messe. The staff were friendly and polite, but unfortunately, the overall experience was extremely disappointing.
When we entered the room, there was a strong mold smell, and we noticed blood stains on the bathroom wall, which I reported to the front desk — but no one ever came to clean it. We were traveling with a baby and a dog, and the room was never cleaned until Friday, despite repeated complaints. When I asked about it, I was told rooms are cleaned every three days, which is completely unreasonable for families staying a full week. We had to deal with dirty towels and trash for most of our stay.
On top of that, we had a leak under the bathroom sink, and the air conditioning wasn’t working, forcing us to keep the window open all night — which meant constant train noise from the nearby Hauptbahnhof.
Finally, when I asked to extend our stay, I was told the hotel was fully booked, yet Expedia still showed available rooms — a frustrating and misleading situation.
For the price we paid, this stay was absolutely not worth it. The property is poorly maintained, housekeeping is inconsistent, and basic amenities were not functioning properly. Unless you’re looking for a very budget-level experience and can overlook these issues, I would not recommend staying here.
Ryan
Stayed 7 nights in Oct 2025
