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Hotel Ashley's Garden

Property class: 4

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Photo gallery for Hotel Ashley's Garden

Front of property
Fireplace
Coffee service
Lobby
Superior Double Room | Individually decorated, individually furnished, desk, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Karl-Kleppe-Straße 20, Düsseldorf, 40474
  • Place, Aquazoo-Löbbecke-Museum
    ‪7 min walk‬
  • Place, Messe Düsseldorf
    ‪12 min walk‬
  • Place, Congress Centre Duesseldorf
    ‪16 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Individually decorated, individually furnished, desk, rollaway beds

Classic Double Room

  • Garden view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room, 1 Twin Bed

Basic Single Room, 1 Twin Bed | Individually decorated, individually furnished, desk, rollaway beds

Basic Single Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Meeting facility
Novotel Düsseldorf City West
Stadtbezirk 4
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 972 reviews
$97 nightly
The price is $111
May 17 - May 18
Total with taxes and fees
Novotel Düsseldorf City West

About the neighborhood

Düsseldorf

With a stay at Hotel Ashley's Garden in Düsseldorf (Stadtbezirke 01), you'll be within a 15-minute walk of Aquazoo-Löbbecke-Museum and Messe Düsseldorf. .This hotel is 0.9 mi (1.5 km) from Congress Centre Duesseldorf and 2.4 mi (3.8 km) from K20 K21 Art Collection.

What's nearby

  • Aquazoo-Löbbecke-Museum - 7 min walk - 0.4 miles
  • Nordpark Japanese Garden - 12 min walk - 0.7 miles
  • Messe Düsseldorf - 12 min walk - 0.7 miles
  • Congress Centre Duesseldorf - 16 min walk - 0.9 miles
  • Merkur Spiel-Arena - 6 min drive - 1.3 miles

Getting around

  • Reeser Platz U-Bahn - 4 min walk
  • Hubert-Hermes-Straße Düsseldorf Station - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 13 min drive

Restaurants

  • ‪Schnellenburg - ‬13 min walk
  • ‪Café Kastanie - ‬9 min walk
  • ‪Goldsheim Coffee - ‬10 min walk
  • ‪The ASH Düsseldorf - ‬15 min walk
  • ‪XoXo Buddha Bowls - ‬12 min walk

About this property

Hotel Ashley's Garden

Hotel Ashley's Garden offers 29 accommodations with complimentary bottled water and bathrobes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 29 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include shopping on site, wedding services, and a fireplace in the lobby.
Enjoy local and international cuisine at Ashley's Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:30 AM and 11:00 AM.
Ashley's Restaurant - This restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ashley's Restaurant

Things to do

  • Billiards/pool table
  • Games
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Built in 1938
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 99 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 65.0 per night
Cribs (infant beds) are available for EUR 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 for adults and EUR 15 for children
  • Late check-out fee: EUR 25.00 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Rollaway bed fee: EUR 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Ashley's Garden Duesseldorf
Hotel Ashley's Garden
Hotel Ashley's Garden Duesseldorf
Hotel Ashley's Garden Hotel
Hotel Ashley's Garden Düsseldorf
Hotel Ashley's Garden Hotel Düsseldorf

Hotel Ashley's Garden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 45 reviews
Rating 8 - Good. 12 out of 45 reviews
Rating 6 - Okay. 7 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a lovely area, would definitely recommend
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit here

Excellent little boutique hotel highly recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Quaint Hotel - Service has room for improvement!

It's a quaint hotel with individually designed rooms in a cute neighborhood only steps from the Rhein. I was past of a large group of friends that booked the majority of rooms for one night. While my room was nice, clean and perfectly comfortable, one friend had a room in the annex building and it had not been cleaned thoroughly at all - layer of dust in various places, fingerprints on water glass and faucet. Also, the cleaning crew knocked on her door at 7:30 AM on a Sunday. Not acceptable, in our book. Also, while I understand the challenges of hosting a larger group of friends that may have had some additional demands, the staff was visibly annoyed by it and extremely unfriendly. Considering the business we brought to them in one swoop, I would have expected a more service-oriented attitude from the hotel staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where very helpful walking distance to messer show grounds
Stayed 2 nights in Aug 2023

6/10 Okay

Mike, UK

Liked: Property conditions & facilities, room comfort

Disappointing

I'm not going to be prickly about this and give the hotel "0", but when you've been travelling all day and turn up to a hotel at 19.45 (so not too late), get greeted by a guy in his socks who hands you a key to your room, which then turns out not to have been cleaned, you aren't in the best of moods. Due to the faff of having to do this, I forgot to ask for the wifi code for the hotel. I went back to the reception 3 times over the next 2 hours, I rang then bell, I even emailed the hotel - nothing. So the emails I had to urgently download pre my meeting the next day, I simply couldn't. Having taken a breath, the hotel was clean, the shower was good, the restaurant looked nice, although I didn't eat at it, because it was closed the evening I arrived. It is in a pleasant area to the north of the city a short walk to the U-bahn into the city centre. I have therefore tried to be balanced. Many will have a wonderful stay at this hotel, but I won't be returning.
Stayed 2 nights in Feb 2019

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and nice

Excellent location if you are attending a conference. The hotel itself was wonderful contrast to chain hotels and the staff was really pleasant. Good work!
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Wir wurden sehr zuvorkommend und sehr freundlich empfangen.Das Hotel hat einen sehr gemütlichen, englischen Charme, ordentlich in die Jahre gekommen. Als Messebesucher konnten wir es nicht besser antreffen. Jederzeit gerne wieder
Stayed 2 nights in Sep 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Dietmar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gemütliches Hotel mit Garten fußläufig zur Messe

Sehr schönes Hotel, günstig gelegen, am Park und an der Messe
Stayed 1 night in Aug 2025

6/10 Okay

Kenneth

Business traveler

Lugt af kloak i værelset…

Værelser er gamle men i ok stand. Sengen havde dog set bedre tider ligesom dyne og puder trænger til en udskiftning. Lugten af kloak fra badeværelset som spreder sig ind i værelset er ikke behagelig. Restauranten er et kapitel for sig selv, hvor overtjeneren nok burde komme på et kursus i god kundeservice. Maden fejler derimod intet.
Stayed 2 nights in Sep 2025

10/10 Excellent

rolf

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inhabergeführt mit Charme

Kleinod mitten in der Stadt ( zwischen Messe, Rhein und Innenstadt.
Stayed 1 night in Jul 2025

6/10 Okay

Rahela-Emine

Stayed 2 nights in Jun 2025

4/10 Poor

NF METAL TECH (EURL)

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Würden wieder kommen
Stayed 1 night in Sep 2024

8/10 Good

Andread

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht alles sehr in Ordnung!
Stayed 1 night in Jul 2024

8/10 Good

Jasmin

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Serdar

Stayed 4 nights in Oct 2023

10/10 Excellent

Pascal

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Aug 2023

10/10 Excellent

niklas

Stayed 1 night in Mar 2022

10/10 Excellent

Prima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Tonny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020