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Best Western Hotel Universel Drummondville

Property class: 3.5

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Photo gallery for Best Western Hotel Universel Drummondville

An indoor swimming pool with a skylight ceiling, surrounded by lounge chairs and tables.
A spacious lobby with a reception desk, a staircase, and a view of the outdoors.
A modern bar area with a long counter, black bar stools, and a chalkboard menu.
A hotel with a classic architectural style, featuring a prominent entrance and a balcony with ornate railings.
A wooden pergola with a table and chairs, surrounded by plants and a stone wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
The current price is $121
$102 nightly
$121 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
915 rue Hains, Drummondville, QC, J2C3A1
  • Place, Cinéma RGFM Drummondville
    ‪5 min walk‬
  • Place, Promenades Drummondville
    ‪7 min walk‬
  • Place, Centrexpo Promutuel Assurance Drummondville
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a chair, and a desk.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(52 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

A hotel room with two beds, a chair, and a desk.

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.2 out of 10
Wonderful
(18 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Suite, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 660 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, a large window with curtains, and a cityscape view.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, bedside lamps, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

9.6 out of 10
Exceptional
(13 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a headboard, a bedside table, a lamp, and a wall-mounted radiator.

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, and a large window with curtains.

Suite, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is $117
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Drummondville

Located in Drummondville, Best Western Hotel Universel Drummondville is connected to the convention center, a 4-minute drive from Drummondville Golf and Curling Club and 5 minutes from Maison des arts Desjardins Drummondville. .This golf hotel is 2.8 mi (4.5 km) from Village Québécois d'Antan.

What's nearby

  • Cinéma RGFM Drummondville - 5 min walk - 0.3 miles
  • Promenades Drummondville - 7 min walk - 0.4 miles
  • Centrexpo Promutuel Assurance Drummondville - 13 min walk - 0.7 miles
  • La Zone Amusements - 3 min drive - 1.6 miles
  • Village Québécois d'Antan - 8 min drive - 3.2 miles

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 94 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Resto Du Quartier - ‬3 min drive
  • ‪Subway - ‬11 min walk
  • ‪Burger King - ‬9 min walk

About this property

Best Western Hotel Universel Drummondville

Best Western Hotel Universel Drummondville offers 116 accommodations with coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 116 guestrooms. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
At Best Western Hotel Universel Drummondville, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 21 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Best Western Hotel Universel Drummondville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with satellite premium channels
  • First-run movies
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 24 2026 to September 18 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2026-11-30, 057735

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1062 reviews
Rating 8 - Good. 287 out of 1062 reviews
Rating 6 - Okay. 94 out of 1062 reviews
Rating 4 - Poor. 34 out of 1062 reviews
Rating 2 - Terrible. 22 out of 1062 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasrurant was excellent.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times great stay as always
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout and amenities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and Nice staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and convient location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and Dianna and Cheryl (I think) were wonderful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and comfortable and very quiet. Would recommend.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to restaurants, grocery stores for travellers. Indoor pool with hot tub was key to our stay. Wish breakfast was provided.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great stop on the TransCanada Highway, the beds are sooooo comfortable and the property is well maintained.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Everything is good , and staff ok
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, bilingual staff, nice pool, very helpful staff. Will return!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very accommodating on anything we needed. Very friendly and helpful. Room was clean and comfy, and always cleaned when we came back from out days out. The restaurant at the hotel was very delicious! Thanks again for a great stay!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and our room was very clean. Pool area well maintained. Need a second larger elevator though.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway A lot of restaurants in walking distance (Pacino, Scores, Normandin.) Quiet room, really good mattress.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, pool was well maintained. Bed was comfortable, only downside was maybe only having one plug per bed stand but that’s pretty nit picky. Would definitely stay again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large rooms. Firm mattress. Nice place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and really clean room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stop here at least two times a year. We don't look anywhere else.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but I was disappointed that the staff wouldn’t give me best western points for my stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool & hot tub area is fine but could use a refresh
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, lots of amenities, great staff. You get a coupon for breakfast at the restaurant which is appreciated.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Such a great stay - Third time there. Staff is always friendly and courteous. Rooms clean and comfortable. Pool is great, hot tub is wonderful, restaurant is exceptional.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, very clean, nice restaurant on site.
Stayed 1 night in Oct 2025