Compare Hotels on the River in Downtown Columbus

"The hotel was understaffed for the number of guests on a sold-out night. Only one of the four elevators was working, and we had to wait over 20 minutes in line to get on it. The room was on the 11th floor. There was no valet parking, had to park 2 blocks away in a garage. To top it off, the lights in the bathroom didn’t work. "

"Great property. Restaurant, cafe, and lobby bar are all worth spending time in."

"The staff were incredibly helpful and friendly, great spread for breakfast. Hotub was clean and nice. Wish we would have spent more time at the hotel"

"The location and decor are perfect! I ent around taking pictures of all of the Ohio memorabilia. The staff was sweet and valet was awesome. Highly recommend"

"When we arrived we were told our room wasn’t ready yet, even though check in was at 4:00 pm and it was 5:30pm. The staff was very apologetic and made sure to get us a room as quickly as possible. Once we got to our room we noticed it hadn’t been cleaned very well. There were hair balls in the bathroom, and dirt on the floor. We were in a rush so we didn’t have time to ask for a new room, just needed a place to put our things. We also noticed the walls/doors are extremely thin and you can hear everything happening outside of the room. Lastly, we were abruptly woken up by housekeeping knocking on other peoples doors/our door and loudly saying “housekeeping”. Very expensive for such a small room that hadn’t been cleaned very well."

"I stayed here for a weekend for conference. Rooms are not really updated, but it clean 5 min walk from conference center. There is definitely not enough plus in the room (had to move nightstand off the wall to find plug between the beds). Also, nowhere to plug laptop at desk to work in the room. Parking was located directly across the street from the hotel, so that was plus (and has in/out privileges). The only thing I did not like was an early check in fee ($25). After driving 5 hours, waiting 3-4 hours to check in was feasible, we just wanted to relax before the first night of activities."