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Four Points by Sheraton Detroit Novi

3.0 star property

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Photo gallery for Four Points by Sheraton Detroit Novi

Restaurant
Reception
Indoor pool
Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Gym
$101
$89 nightly
$101 total
Total with taxes and fees
Dec 7 - Dec 8

Explore the area

View in a map
27000 S. Karevich Drive, Novi, MI, 48377
  • Place, Twelve Oaks Mall
    ‪8 min walk‬
  • Place, Twelve Mile Crossing at Fountain Walk
    ‪8 min walk‬
  • Place, JD Racing Indoor Karting
    ‪11 min walk‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.2 out of 10
Very good
(53 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.0 out of 10
Very good
(16 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(10 reviews)
  • 312 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

King Suite with Sofa Bed

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

King Room

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Room With Two Queen Beds

  • Sleeps 4

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4

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About the neighborhood

Novi

With a stay at Four Points by Sheraton Detroit Novi in Novi, you'll be in a shopping district, within a 5-minute drive of Suburban Collection Showplace and West Oaks. .This hotel is 0.5 mi (0.8 km) from Twelve Oaks Mall and 0.5 mi (0.8 km) from Twelve Mile Crossing at Fountain Walk.

What's nearby

  • West Oaks - 3 min walk - 0.2 miles
  • Twelve Oaks Mall - 8 min walk - 0.5 miles
  • Twelve Mile Crossing at Fountain Walk - 8 min walk - 0.5 miles
  • Lucky Strike Novi - 8 min walk - 0.5 miles
  • JD Racing Indoor Karting - 11 min walk - 0.6 miles

Getting around

  • Royal Oak Station - 22 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Ford's Garage Novi - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk
  • ‪Texas Roadhouse - ‬16 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Four Points by Sheraton Detroit Novi

Hotel in Novi with 2 restaurants and a 24-hour fitness center
Four Points by Sheraton Detroit Novi offers 220 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Novi? This hotel has 9200 square feet (855 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Four Points by Sheraton Detroit Novi has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 9,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 5 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Detroit Novi Hotel
Four Points Sheraton Detroit Novi
Four Points by Sheraton Detroit Novi Novi
Four Points by Sheraton Detroit Novi Hotel
Four Points by Sheraton Detroit Novi Hotel Novi

Reviews

Four Points by Sheraton Detroit Novi Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 356 out of 921 reviews
Rating 8 - Good. 258 out of 921 reviews
Rating 6 - Okay. 158 out of 921 reviews
Rating 4 - Poor. 78 out of 921 reviews
Rating 2 - Terrible. 71 out of 921 reviews

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Room smelled like sewer gas and a bath towel had hair and gum on it
Stayed 2 nights in Aug 2025

8/10 Good

SaQuenta

Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Traveled with partner
Disliked: Amenities
The hotel is extremely dirty inside or internally and externally they had to move us three times the first time the room did not have air-conditioning the second room was not the room we paid for the third room was extremely damp and dirty in the fourth room they said that they renovated and it was not. The breakfast buffet was filthy I couldn’t even use the container they had milk or cream and it was disgusting. Unfortunately we cannot leave or we would’ve lost star six $700 the elevator shop they only worked half the time we had to take the stairs was truly terrible and I’d like to know who else I can write to thank you
Stayed 6 nights in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We were in for quick stay head back home to Canada. The hotel was excellent. The staff was friendly and helpful. We ate dinner in the lobby. What a great location
Stayed 1 night in Jul 2025

10/10 Excellent

Trinidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tylor

Stayed 1 night in Aug 2025

6/10 Okay

Velma

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Rikorian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Velma

Traveled with family
Liked: Staff & service

Handicap

I am in a wheelchair. Requested a handicap accessible room on the reservation. The 1st room we were put in was not. They moved us to a 2nd room where there was a walk in shower. The toilet had a extension on to make it higher but the handles on the seat could not be extended. Asked if they could please remove the toilet seat and was told the work order was put in. Each time i had to use the restroom i had to use the restroom in the lobby area. Not very accommodating for that. The stay was 3 days and was told each day that the issue would be fixed. Never was. So i would recommend if you are in a situation like me find another place to stay.
Stayed 1 night in Aug 2025

4/10 Poor

Quwana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was terrible
Stayed 2 nights in Aug 2025

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 4 nights in Aug 2025

6/10 Okay

Erika

Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was not friendly. Room had one light and was very dim. Shower faucet was about to fall off. Bathroom fan did not work.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime

Stayed 1 night in Aug 2025

4/10 Poor

Katherine

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dissatisfied. The door lock was broken, literally had to screw the screws in to have the lock work. Very noisy, the outside trucks, hallways were loud also. Room was dark, dingy. Bathroom not clean, definitely not cleaned .
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Stayed 4 nights in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked they gave me first floor room , knee injury . Staff very friendly and accommodating. Clean rooms need minor repairs but overall a Good Stay. Will return and recommend.
Stayed 1 night in Aug 2025

6/10 Okay

John

Disliked: Property conditions & facilities
Walking in you can immediately see that the hotel is in need of repairs. The carpet in the entryway was coming up and some tiles were broken/missing. The hallway leading to my room had small square holes cut into the walls. My room had gouges in the walls and a stain on the ceiling above the bed. The bathroom door didn't shut completely. The tv wouldn't connect to the internet, so I couldn't use any of the streaming services.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

angela, Livonia

Stayed 1 night in Aug 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Tonia

Disliked: Cleanliness, property conditions & facilities
Dirty rooms. Mold in the bathroom
Stayed 3 nights in Jul 2025