ALL staff members never greeted us. No one at the front desk would greet us when we walked in or by. Room service attendant wouldn't greet us, we would have to say good morning first, if we didn't, they would completely ignore us. Just a greeting shouldn't be so much to ask for. I must say that all staff members, which all had either, blue or orange hair color, multiple facial piercing and all over tattoos. Also, the rooms need to be updated, they are not sound proof at all. I could always hear my neighbors speaking and walking sounds on ceiling from upstairs neighbors. I recommend having security on premises.