Compare Hotels on the River in Devon

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"Staff were very welcoming, friendly and helpful. Hotel is older, characterful building but has parking (on the expensive side) but good for central city. Unfortunately the lift was out of operation for our stay but they did contact us beforehand to let us know. Booked a standard double but was given a king, room was hot but able to turn radiator off and open the windows. Nice toiletries in the bathroom, could have done with the fan working. No fridge in the room but there was a safe, an iron & ironing board, hairdryer and kettle with tea/coffee supplied. Can't comment on the restaurant as we didn't eat there. Some things in need of refurb/update, curtains had small holes in them, window glazing was a little rickety, but overall would stay again. "

"The 2 rooms which we have were absolutely awful….dirty and dusty and old. Walls didn’t see paint for years -some of wallpaper was stick together with tape ! We have mould and damp on the wall . My son vie from the window was bins and cars as his room was on the basement. Food was extremely basic and poor quality. Stuff smoking cigarettes outside and whole halls stink . You can hear drains all evening when people flushed the toilet. Walls are very thick so you can hear every single noise….Awful place."

"Lovely pool and good size too"

"Thought I’d booked a lodge git a room did get refunded a night. Had to spend a day killing time as I was given a room key with guests still in it so instead of relaxing in a front room I had to explore the area with my partner who’s just miscarried!!! Hence wanting a lodge then was told I had an upgraded room but it was twin beds put together and we were falling through the middle the staff were amazing but disappointed is an understatement and no where near compensated respectfully and was made to just accept it never ever again considering what I’d heard about the place the weekend and my partners recovery was beyond ruined"

"Only used the bar once, didn't have breakfast"