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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
A swimming pool with clear blue water, surrounded by lounge chairs and a wooden cabinet.
A buffet with labeled containers of omelets and other dishes.
Exterior
A lobby with a brown sofa, grey armchairs, a small round table, and a vending machine.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $128
$114 nightly
$128 total
Total with taxes and fees
Aug 27 - Aug 28

Explore the area

View in a map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Place, Jordan West
    ‪2 min walk‬
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪12 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with a bed, a desk with a chair, a television, and a window with a view.

Suite, Multiple Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

A hotel room with a large bed, a desk with a chair, a flat-screen TV, a window with blinds, and a wall-mounted lamp.

Standard Room, 1 King Bed, Accessible (Communication)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a flat-screen TV, a window with blinds, and a wall-mounted lamp.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a flat-screen TV, a window with blinds, and a wall-mounted lamp.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

A hotel room with a bed, a desk with a chair, a television, and a window with a view.

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

A hotel room with a bed, a desk with a chair, a television, and a window with a view.

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Standard

In-room safe, desk, blackout drapes, iron/ironing board

2 Queen Standard

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

Similar properties

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Comfort Inn & Suites West Des Moines
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 664 reviews
$95 nightly
The price is $107
Aug 27 - Aug 28
Total with taxes and fees
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About the neighborhood

West Des Moines

With a stay at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG in West Des Moines, you'll be a 1-minute drive from Jordan Creek Town Center and 10 minutes from Val Air Ballroom. .This hotel is 9.9 mi (15.9 km) from Drake University and 11.4 mi (18.4 km) from Casey's Center.

What's nearby

  • Jordan West - 2 min walk - 0.1 miles
  • Jordan Creek Town Center - 3 min walk - 0.2 miles
  • Bridgewood Plaza - 5 min walk - 0.3 miles
  • Topgolf - 12 min walk - 0.7 miles
  • Cinemark Century Jordan Creek 20 - 14 min walk - 0.8 miles

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Monterrey Mexican Restaurant - ‬3 min drive
  • ‪Spare Time Des Moines - ‬3 min walk

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers 99 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facility and would stay again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and the beds were super comfortable. Breakfast was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a very nice clean room. Would highly recommend this hotel!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Treasa J

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the beds were very comfortable and the staff was helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was sparkling clean as the rest of the hotel was. The hot offerings and coffee at breakfast was fabulous. Close to all the shopping, restaurants and highways! Great place, highly recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to Jordan Creek Mall. Nice, hot breakfast. Room was quiet.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, amenities
The Holiday Inn Express & Suites was convenient to get to from the expressway and located in a clean area with plenty of restaurants nearby. The room was spacious, very clean and comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, close to everything we needed to get to. A lot of restaurants to choose from and a gas station within walking distance. No hot tub, which was disappointing. Staff was wonderful and very helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean and the staff was very accommodating. Thank you!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, beds could be better.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

teena

Liked: Cleanliness, amenities
I definitely stay there again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot to stay. Close to Jordan Creek and easy to access. Will stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, quiet and great staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities
Clean place. Great location. Staff was helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was excellent.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Keydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot available for people who eat a later breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly helpful staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The check-in was super fast! The staff was courteous and the hotel was very clean. It was a nice quiet stay and I would absolutely stay again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the air conditioner ran well, the beds were very comfortable. We had an upstairs neighbor that was stomping around loudly until after midnight. The front desk was called and it slowed down, but kept us awake.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
We happened to get stranded because of weather and the staff made sure we were taking care! Thank you so much
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jinger

Liked: Cleanliness, staff & service, amenities
Clean room, hotel . Staff was friendly and helpful.
Stayed 1 night in Dec 2025