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Sterling Hotel Dallas

Property class: 2.5

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Photo gallery for Sterling Hotel Dallas

Lobby
Reception
Lounge
Exterior
Banquet hall

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1055 Regal Row, Dallas, TX, 75247
  • Place, Pegasus Park
    ‪2 min drive‬
  • Place, University of Dallas
    ‪2 min drive‬
  • Place, University of Texas Southwestern Medical School
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, WiFi (free)

Standard Room

  • 500 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Smoking

Desk, blackout drapes, iron/ironing board, WiFi (free)

Standard Room, Multiple Beds, Smoking

  • 500 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Honeymoon Room, 1 King Bed, Hot Tub

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Jetted Tub

Desk, blackout drapes, iron/ironing board, WiFi (free)

Suite, Jetted Tub

  • 900 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Smoking

Desk, blackout drapes, iron/ironing board, WiFi (free)

Standard Room, Smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, WiFi (free)

Standard Room, Multiple Beds

  • 500 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Similar properties

Lobby
Wingate by Wyndham Dallas Love Field
Medical District
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
3.7 out of 5, Good, 2,632 reviews
$68 nightly
The price is $78
Sep 7 - Sep 8
Total with taxes and fees
Wingate by Wyndham Dallas Love Field

About the neighborhood

Dallas

Located in Dallas (Stemmons Corridor), Sterling Hotel Dallas is within a 10-minute drive of Dallas Market Center and American Airlines Center. .This hotel is 11.9 mi (19.1 km) from Galleria Dallas and 6.8 mi (11 km) from Kay Bailey Hutchison Convention Center.

What's nearby

  • Pegasus Park - 2 min drive - 1.9 miles
  • University of Dallas - 2 min drive - 2.4 miles
  • University of Texas Southwestern Medical School - 3 min drive - 3.3 miles
  • Mandalay Canal Walk at Las Colinas - 3 min drive - 4.0 miles
  • Lake Carolyn - 3 min drive - 4.0 miles

Getting around

  • University of Dallas Station - 4 min drive
  • West Irving Station - 11 min drive
  • Love Field Airport (DAL) - 16 min drive

Restaurants

  • ‪Whataburger - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Perla - ‬6 min drive
  • ‪Jack in the Box - ‬4 min drive
  • ‪RaceTrac - ‬5 min drive

About this property

Sterling Hotel Dallas

Sterling Hotel Dallas offers 363 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 363 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab dinner at Jabberwocky Sports Bar, a bar/lounge that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Breakfast is available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Dallas? This hotel has 27997 square feet (2601 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Breakfast is available for a surcharge and served each morning between 7 AM and 10 AM.
Jabberwocky Sports Bar - This sports bar specializes in American cuisine and serves dinner only. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jabberwocky Sports Bar

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Outdoor pool
  • Personal motorized watercraft
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (27,997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision

Property is also known as

Dallas Sterling
Hotel Sterling Dallas
Sterling Hotel
Sterling Hotel Dallas
Sterling Dallas
Sterling Hotel Dallas Hotel
Sterling Hotel Dallas Dallas
Sterling Hotel Dallas Hotel Dallas

Sterling Hotel Dallas Reviews

Reviews

4.2
Rating 10 - Excellent. 6 out of 102 reviews
Rating 8 - Good. 7 out of 102 reviews
Rating 6 - Okay. 13 out of 102 reviews
Rating 4 - Poor. 36 out of 102 reviews
Rating 2 - Terrible. 40 out of 102 reviews

4.4/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Merritt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer Clear of the Sterling

Horrible hotel. Bed had cigarette burns. Room full of roaches, crickets and cob webs. Toilet over flowed and flooded the room. Awful place to stay
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Okay for the money

The phone didn't work in the room. I missed a flight. There was a dirty wash rag in the shower curtain, but other than that, it was fine. I should have just asked to switch rooms to a phone that worked.
Verified review

2/10 Terrible

Kenneth

Disliked: Staff & service, property conditions & facilities
called to confirm and the person told me they were not affiliated with the hotel. i did not stay there. will be looking for a refund.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible don't stay!

Missed my flight and was forced to stay at a hotel. All the other hotels were booked in the area so I thought to give this one a try. Went to check in and they declined my reservation saying they didn't work with third parties. The elevator didn't work while going up to the room and Once in the room it looked very dated. Slept with my day clothes on because I was worried I might get bedbugs.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, room comfort

Improvements are great, however....

This hotel also has permanent residents and were told upon check-in that refrigerator / microwave could not be guaranteed for guests that were not long-term residents. This is a new policy as this is the 7th time we have stayed here for this event. It is crucial for us to have those items and will not be staying here when we return to Dallas if this policy is still followed, no matter how convenient the location. Property shows many signs of aging, but after asking, had everything we needed, room was comfortable and the staff was very willing to assist.
Verified review

2/10 Terrible

James from Dallas

Liked: Staff & service
Disliked: Cleanliness

Yuk and double yuk.

This hotel is a total dump. The wall paper was pealing. The coffee maker didn't work. There were bugs in the bathroom...yes bugs. The staff is super nice but they alone can't save this awful place.
Verified review

2/10 Terrible

MarcMay

Disliked: Cleanliness, staff & service, room comfort

I will not stay in this Hotel again

I will not stay in this hotel again. Carpets is disgusting, doors are missing locks. Bed mattress is old and hard
Verified review

2/10 Terrible

Texas trainer

Disliked: Cleanliness, staff & service, room comfort

Scary!

The building looked good from the outside, the reviews and ratings were good, the lobby looked OK, but the rooms are completely scuzzy. I know--I tried two of them. Filthy carpets, lights and telephone non-functional. Tiny old TV. I asked for a new room and got even less there--no lamps at all! This place apparently used to be nice, but--not currently.
Verified review

4/10 Poor

James from Dallas

Liked: Staff & service
Disliked: Cleanliness

Yuck!

The coffe maker was dirty AND didn't work. The light fixtures had burned out bulbs. There were bugs in the bathroom and the towels felt like sandpaper. Never, never again.
Verified review

4/10 Poor

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont be fooled by the pics of the reception area

You get what you pay for ... I got fooled with the pictures of the reception area which is nice in fact. My excitement only lasted till I reached the 8th floor and exited the elevator. It smelt of low maintenance right as the elevator doors opened. The carpet in the walkway pretty much prepared me on what to expect. Shabby room overall. The bathroom state was ok. The TV was a joke, max 10 channels in which may be 5 work with some clarity! The remote battery was dead. Pillows display their age and abuse. Yuck!
Verified review

4/10 Poor

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort

Hard to believe

I understand that these was not a 5 star hotel, but there some no negotiable minimum expectations at any hotel. First of all the room did not had light, there was a light in the bathroom and on top of the sink, but that was it. For TV I was not expecting a 19" tube TV with 10 channels but 5 of them fading constantly. The carpet was dirty, but I mean dirty not stained. It seem like there was some drywall job done recently and the dust and drywall pieces were still on the carpet. Also there was a weird damp smell in the room. The last thing, but pretty bad too, was that the AC unit could no be adjusted so it could only work full blast. Which made the room super cold.
Verified review

4/10 Poor

Padre Joe

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to downtown

The hotel is clean, but very, very run-down. That being said, the outside/pool area was very nice. I hope that it is renovated soon.
Verified review

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

football game

toilet would not stop running, found hair in the tub
Verified review

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

it's so old!!

So my boyfriend and I came out here for a football game when we landed we found out that our reservation has been cancelled at holiday inn so we were searching desperately fire a hotel that wasn't booked. We found this one and I didn't see any pictures or anything first but it was $155 for 2 nights, I figured it had to be a decent hotel.. when we arrived it seemed good, the lobby was nice the front desk agents weren't professional though but they were nice. We went up to the room old, like a motel 6 the small tvs were fuzzy we had circuits go out in the bathroom and there was no shower curtain, when I called for more towels they wanted me to go get them.. but It was clean there were no bugs and a roof over our Head . I probably won't be staying here again willingly but if I was stranded and this was the only place open I would.
Verified review

2/10 Terrible

Santiago

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Commet

The door was hard to open the contol to the tv was broken i was not happy with the room nothing work in this room
Verified review

10/10 Excellent

Sherron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Groc. store inside hotel! shuttle serv 2 luv fld.

It was very pleasant; staff as well. Frig & micro so I could have the nice frozen meal I bought at the CONVENIENCE STORE INSIDE THE HOTEL! I bought ice cream for dessert at that same store. It is the hotel I will return to when I fly out again.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stinky, dirty room

not good. the hotel smells like it was hosting a cigertte convention. We reserved a 2 bed room and receicved a single bed, and the room smelled horrible. after another 10 minute wait at the desk we got another room, which smelled bed, and was not very clean. the ice maker didnt work, and it looked like some bad things had happened in the room across from us.
Verified review

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort

Meh

The tv was ancient with crappy signal. There were no towels. The sheets had cigarrette burns even though it was a no smoking room.
Verified review

2/10 Terrible

amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty hotel, wouldn't even recommend to my enemies

There was no door on our bathroom, had to get new room. It was outdated, had no bed skirts, nasty bathrooms, bedding, carpet, the list look goes on. The pool was the only bearable thing.
Verified review

4/10 Poor

Maryann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The tub/shower looked like it had sewage backup in it. It smelled musty, The shuttle was very accomodating. We only stayed 3.5 hours.
Verified review

10/10 Excellent

Richard Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy in and out.......Best mattress ever!
Verified review

4/10 Poor

Leta

Disliked: Property conditions & facilities

Bad Hotel Stay

The shower did not work. There was no phone or TV remote control in the room.
Verified review

8/10 Good

Verified traveler

Overall enjoyable.

Older classic hotel, need of remodeling, but nice.
Verified review

4/10 Poor

mad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff nice, hotel not so much

Friendly service, however only one person at reception, and it took forever to get checked in. Only one elevator was working so had to wait on that as well. Our room key wouldn't work due to faulty lock. We made three trips downstairs to get it fixed which were failed attempts. Finally they sent someone up with a machine to get us in. Not to fix it. So if we left room someone had to stay in room to let you back in. So overall crappy.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, poor staff

The hotel was nice, loved the pool and hot tub. When we arrived, we got our room key and went to our room to find out it was already occupied, no big deal got a new room. It was nice, it wasnt very cool though, we reported it and it was fixed while we were out that day. We had a smoking room, and guess what they had no ashtrays. The next day we went to the front desk to get towels ( they wont bring them to you) and apparently they were out of them too.