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Gem Riverside Hotel Hoi An

4.0 star property

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Daily full breakfast for a fee
Creator video
Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace
Family Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $42
$39 nightly
$42 total
Total with taxes and fees
Jun 22 - Jun 23

Explore the area

View in a map
14 Luong Nhu Bich Street, Hoi An, Old City, Da Nang
  • Place, Central Market Hội An
    ‪8 min walk‬
  • Place, Hoi An Cloth Market
    ‪8 min walk‬
  • Place, Chua Cau
    ‪17 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Balcony King or Twin bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Balcony King or Twin bed

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room, Balcony

Family Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Family Room, Balcony

8.0 out of 10
Very good
(1 review)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms

Junior Suite, Connecting Rooms | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • River view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, Connecting Rooms

Deluxe Room, Connecting Rooms | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • River view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Ground Floor

Family Room, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Family Room, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Balcony

A hotel room with three beds, a dining table, and a view of greenery outside.

Deluxe Triple Room, Balcony

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Large Twin Beds
  • Free WiFi

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Hoi An Historic Hotel
Hoi An City Centre
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,004 reviews
$47 nightly
The price is $50
Jun 24 - Jun 25
Total with taxes and fees
Hoi An Historic Hotel

About the neighborhood

Hoi An

With a stay at Gem Riverside Hotel Hoi An, you'll be centrally located in Hoi An, within a 10-minute walk of Hoi An Cloth Market and Central Market Hội An. .This family-friendly hotel is 0.6 mi (1 km) from Hoi An Impression Theme Park and 0.8 mi (1.3 km) from Tan Ky House.

What's nearby

  • Central Market Hội An - 8 min walk - 0.5 miles
  • Hoi An Cloth Market - 8 min walk - 0.5 miles
  • Tan Ky House - 15 min walk - 0.8 miles
  • Hoi An Night Market - 17 min walk - 0.9 miles
  • Chua Cau - 17 min walk - 0.9 miles

Getting around

  • Ga Thanh Khe Station - 31 min drive
  • Da Nang Intl. Airport (DAD) - 57 min drive

Restaurants

  • ‪The Noodle House - ‬9 min walk
  • ‪Home Taste - ‬12 min walk
  • ‪Hoi An Hai San - ‬12 min walk
  • ‪Market Terrace - ‬8 min walk
  • ‪Blue Dragon Restaurant - ‬11 min walk

About this property

Gem Riverside Hotel Hoi An

Gem Riverside Hotel Hoi An offers 59 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Satisfy your appetite for lunch or dinner at Ruby Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 2 and younger eat free breakfast.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 2 and younger eat free breakfast.
Ruby Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ruby Restaurant

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Full-service spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 2 and younger eat free breakfast
Rollaway/extra beds are available for VND 400000.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 200000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Property Registration Number 205207203

We should mention

Pool access available from 6:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Gem Riverside Hotel Hoi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 376 out of 509 reviews
Rating 8 - Good. 105 out of 509 reviews
Rating 6 - Okay. 19 out of 509 reviews
Rating 4 - Poor. 4 out of 509 reviews
Rating 2 - Terrible. 5 out of 509 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rogette

Liked: Cleanliness, staff & service, amenities
Room was spacious, balcony, very clean, beautiful view of the pool. Reception was friendly and helpful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very average and not worth paying for. It’s a 3 star hotel for us.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property great staff nice people very friendly and helpful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were just amazing and helpful. Great location, it’s calm, but close to Hoi An bridge. Great stay
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and room is spacious . Breakfast buffet is okay, simple.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with friendly and helpful staff who made you feel at home. Due to flooding, it was a bit of a challenge to get in/out of the hotel at times but the staff were ready with options to help and ensure guests safety. Thank you for a lovely stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff Helped arrange a great tour for me
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Thang

Liked: Amenities
Very friendly staff!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Gwyneth

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were all kind and helpful! Ask them something and they're always ready to help and suggest the best place to go. They really made the place worth coming back in the future. Hotel itself is located in a convenient location as it's close to ancient town. And definitely so flexible! Was so glad we could leave our luggage behind to grab dinner, even tho we already check out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, free breakfast, staff was amazing and kind highly recommended
Verified

10/10 Excellent

Nathalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 had a great 4 night stay at Gem Riverside Hotel. The rooms are spacious and the pool is a really good size. The hotel is a short walk from the centre of Hoi An and has free bikes available as well for exploring the local area. Ruby and the other staff were friendly and helpful and made our stay very pleasant.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with friendly helpfull staff and within easy walking distance to markets and Old Town of Hoi An
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with clean rooms and surroundings. Ruby and Hung will ensure you have a pleasant stay.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

WAI PENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very friendly and helpfully.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Nice rooms and breakfast buffet.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and good location

Brilliant place to stay. The staff were great and were great with recommending tours and booked them for us. The Hotel was about a 10 minute walk into town. Highly recommend this Hotel.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was so incredibly supportive and helpful during our 3 night stay. The room was large and comfortable and the area felt very quiet and safe. You can see the area around the hotel is still recovering from the flooding but that didn’t affect our experience at all. We are the epitome of showing up without plans so meeting Ruby at the front desk was delightful! She helped up book day trips, shows, dinners and massages! We loved every minute at the Gem and would definitely stay there again!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! We loved the pool area!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing loved every minute the staff were so helpful!!
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Ryan

Liked: Staff & service, amenities, property conditions & facilities
Our family of four stayed at the Gem Riverside Hotel for 5 nights. We were very satisfied with our stay. The staff is excellent and the property was fantastic. If ever in the area, we'd definitely stay here again.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and comfortable hotel with amazing staff, especially Ruby. Ruby is so helpful she is the main reason you will want revisit this hotel.
Stayed 5 nights in Nov 2024