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CASONA PLAZA HOTEL CUSCO

3.0 star property

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Photo gallery for CASONA PLAZA HOTEL CUSCO

Reception
Restaurant
Interior
Exterior
Junior Room | Desk, laptop workspace, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
490 Tecsecocha, Cusco, Cuzco, 08002
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, laptop workspace, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Comfort Double Room Single Use

Comfort Double Room Single Use | Desk, laptop workspace, free WiFi, bed sheets

Comfort Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Comfort Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Room

Junior Room | Desk, laptop workspace, free WiFi, bed sheets

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Comfort Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Cusco

With a stay at CASONA PLAZA HOTEL CUSCO in Cusco (Cusco Historic Center), you'll be within a 5-minute walk of Plaza de Armas and Museo de Plantas Sagradas Magicas y Medicinales. .This hotel is 0.3 mi (0.5 km) from Museo Irq’i Yachay and 0.3 mi (0.5 km) from Bird Watching in peru.

What's nearby

  • Plaza de Armas - 2 min walk - 0.1 miles
  • Cusco Cathedral - 3 min walk - 0.2 miles
  • Twelve Angled Stone - 7 min walk - 0.4 miles
  • San Blas Church - 8 min walk - 0.5 miles
  • San Pedro Market - 10 min walk - 0.6 miles

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 19 min drive

Restaurants

  • ‪Kusy Kay Restaurant - ‬3 min walk
  • ‪Qucharitas - ‬2 min walk
  • ‪La República del Pisco - ‬3 min walk
  • ‪La Cantina - ‬1 min walk
  • ‪Il Olivo - ‬2 min walk

About this property

CASONA PLAZA HOTEL CUSCO

Hotel with a restaurant, 4-minute walk to Plaza de Armas
CASONA PLAZA HOTEL CUSCO offers 27 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Cusco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
At CASONA PLAZA HOTEL CUSCO, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and coffee/tea in a common area.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.
CASONA PLAZA HOTEL CUSCO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system
Property Registration Number 20609155125

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

CASONA PLAZA HOTEL CUSCO Hotel
CASONA PLAZA HOTEL CUSCO Cusco
CASONA PLAZA HOTEL CUSCO Hotel Cusco

CASONA PLAZA HOTEL CUSCO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 69 reviews
Rating 8 - Good. 11 out of 69 reviews
Rating 6 - Okay. 6 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Arlex

Traveled with family
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Clean, the staff was amazing and they were very kind to me.
Stayed 3 nights in Nov 2025

6/10 Okay

Catherine

Liked: Cleanliness

not very good stay

The room has a sun window which gets really bright at night. The safe box is broken and we told the staff but it wasn’t fixed during our stay. The room also has a small window which connects to the bathroom of next door, it shines the light to our room and all noises transferred. Lastly, the hot water for the shower isn’t stable, there was one night which I showered in a bit cold water.
Stayed 3 nights in Oct 2025

6/10 Okay

Juliet

It's ok for a small hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay I would stay there again
Stayed 2 nights in Jul 2025

4/10 Poor

kristin

Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom released bad odor at times. Everything else was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

yurachat

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room nice receptionist recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Ken

Liked: Staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Aug 2024

6/10 Okay

Alexandra

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The building looks very nice, the rooms and bathrooms are clean, the staff is friendly and they were able to accommodate our request for an early departure and provided an adequate bag breakfast. However, the rooms have absolutely no soundproofing. The door didn't close square to the doorframe and the window looked out onto a hallway with a light on until quite late without a room darkening curtain. This resulted in a bright and loud bedroom space and made it extremely difficult to sleep. Many guests left very early (before 3am) so it was very noisy almost all night long. They also had lost the 2nd key for our room which resulted in a delayed check in and we were ultimately required to leave our key at the front desk, which was a minor annoyance but added to the overall lackluster experience.
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities
This hotel was your standard 3-Star accommodation. After staying in Lima for a few days prior my expectation was really high. However this hotel was a bit of a let down. **Cons: * Pretty small space for three guests, * Ants in the bathroom, * Cold room - With only one mid-sized space heater, the room remained cold most of the time. Although we weren't in the room too much due to our packed schedule; it was pretty uncomfortable at night, b/c it was cold outside - Sigh, * The breakfast was pretty one note.. It was good in that it filled our bellies before embarking on our scheduled tours, however nothing fancy. **Pros: *Location, location, location... Guests are literally feet away from the city center, which is one of the main reasons why I booked it, * The staff was awesome.. They were all professional, kind, helpful, & friendly: Royer, Sebastian, Luz, Kevin, & Rosa!!! After being away all day (touring) it felt good to return to such a great staff! Overall... If the listed cons aren't deal breakers for you then I highly recommend this hotel. However, if you're more like me, & prefer to have central air / heat, & not to share your bathroom with ants then by all means book some place different.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alondra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect location. And the staff was the best from all the hotels we stayed over at Peru. Super friendly and helpful!
Stayed 5 nights in Jul 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited access to pick you up, I been poisoned in them restaurant than they don’t have a kitchen, bring in the food for some where else, they charge me for the poisoned food plus a fee for pay with credit card, plus I didn’t request service in the room with my DND privacy sign they went thru my room and some body took my super charger cube than I left in the outlet. Staff horrendous no solution, no empathy. Please don’t waste your money in this place, ruin my vacation with the poisoned food.
Stayed 2 nights in Jul 2024

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service
Deben mejorar el tema del olor de los sifones de los baños.. En mi habitacion 305 ese olor fetido era terrible.
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Por el precio es buen hotel. Solo que el Baño se traspasa todo al Cuarto y no hay ventanas
Stayed 5 nights in Jun 2024

10/10 Excellent

Neil R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 different times during our time in Cusco. Each stay was in a different room. All were good. Little to no street noise.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay

This is as a good hotel for our two nights there. The bed was comfortable, room was clean and spacious and very quiet at all hours. The front desk upgraded us to a king bed room for no additional charge and the staff were friendly and accommodating. Conveniently located to the main square, shops and restaurants. The only downsides were intermittent water pressure and temperatures in the shower and the breakfast needs help. Terrible coffee.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto? Atencion , desayuno, limpiesa, excelente. Todo el personal tambiem excelente. Luz , excelente. Hubicacion del hotel : no muy bien. Pero de cualquiel manera lo recomiendo. Gracias.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very frendly . Hotel and room were clean.
Stayed 6 nights in Mar 2024

10/10 Excellent

Gianinna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to the mayor plaza! Staff extremely friendly and knowledgeable!
Stayed 5 nights in Mar 2024

10/10 Excellent

Amparo

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente personal
Stayed 4 nights in Nov 2025