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One Cuernavaca

3.0 star property

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Photo gallery for One Cuernavaca

A swimming pool with a tiled edge, surrounded by greenery and white lounge chairs.
A modern hotel lobby with a reception desk, seating area, and a dining section.
A modern hotel lobby with a reception desk, bar area, seating, and a visible kitchen in the background.
A modern outdoor patio with a glass table and chairs, wicker furniture, and a view of a playground and residential buildings.
A modern building with a blue facade and a 'One' sign, featuring a covered entrance and a parking area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $84
$70 nightly
$84 total
Total with taxes and fees
Aug 1 - Aug 2

Explore the area

View in a map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
  • Place, AVERANDA
    ‪3 min walk‬
  • Place, Forum Cuernavaca
    ‪10 min walk‬
  • Place, Galerias Cuernavaca Mall
    ‪12 min walk‬

Room options

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a window with a city view.

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(39 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a wooden headboard, a flat-screen TV mounted on the wall, and a large window offering a cityscape view.

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(42 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a window, and a wall-mounted phone.

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a TV mounted on the wall, and a window with a city view.

Superior Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Cuernavaca by IHG
Cuernavaca
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,011 reviews
$95 nightly
The price is $114
Aug 9 - Aug 10
Total with taxes and fees
Holiday Inn Express Hotel & Suites Cuernavaca by IHG

About the neighborhood

Cuernavaca

Located in Cuernavaca (Delicias), One Cuernavaca is within a 15-minute walk of AVERANDA and Galerias Cuernavaca Mall. .This hotel is 1.6 mi (2.6 km) from Chapultepec Ecological Park and 2 mi (3.2 km) from Forum Cuernavaca.

What's nearby

  • AVERANDA - 3 min walk - 0.2 miles
  • Forum Cuernavaca - 10 min walk - 0.6 miles
  • Galerias Cuernavaca Mall - 12 min walk - 0.7 miles
  • Chapultepec Ecological Park - 1 min drive - 1.5 miles
  • Cuernavaca Cathedral - 16 min drive - 3.8 miles

Getting around

  • Benito Juarez International Airport (MEX) - 96 min drive

Restaurants

  • ‪La Chilanguita - ‬12 min walk
  • ‪Toks Averanda - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • Los Cochinitos
  • ‪Buffalo Wild Wings - ‬11 min walk

About this property

One Cuernavaca

One Cuernavaca offers 125 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
One Cuernavaca has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

One Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1008 reviews
Rating 8 - Good. 247 out of 1008 reviews
Rating 6 - Okay. 96 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and a good breakfast
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Carlos A

Liked: Cleanliness, property conditions & facilities
Clean room, great location, staff was nice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, amenities
The attending at the reception very good clean and comfortable rooms breakfast is very delicious.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gysella

Liked: Cleanliness, amenities, property conditions & facilities
Really nice place
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Andrés Efraín

Liked: Cleanliness, amenities, property conditions & facilities
Good room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mariano

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B8en
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Alejandro Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Iosif L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Norma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very hard and uncomfortable so were the pillows room was small
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in May 2025
Verified

2/10 Terrible

Brian

Disliked: Staff & service
Bad location, no small stores in the vicinity, I didn’t have toothpaste, n/a anywhere near and the staff didn’t care to help,breakfast was o.k. Nothing special, hotel was brutal as doors were slammed constantly all night long, nothing was done about it and I mean slammed, not just closed, not impressed at all!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

JEHU

Bad the breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Florencio

Liked: Amenities
Ok
Stayed 1 night in Jul 2025
Verified

8/10 Good

Madyurit Ramírez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Héctor Heliodoro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dainiz Norai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Eusebia

Liked: Cleanliness, property conditions & facilities
Rooms were a bit too small and the dryer in laundromat didn’t work
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jose Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Noora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable y atento el personal del hotel
Stayed 1 night in Apr 2026