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Hotel Hacienda de Zapata

Property class: 3

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Photo gallery for Hotel Hacienda de Zapata

A swimming pool with a clear blue water surface, surrounded by lush greenery and a white building with balconies.
A building with a white exterior, a satellite dish, and a parking area with directional arrows.
A hotel room with two single beds, a wooden headboard, a nightstand with a vase of flowers, and a painting on the wall.
A multi-story building with a central courtyard, featuring balconies and a covered area with a checkered floor.
A courtyard with a multi-story building featuring balconies and a covered area.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Business services
  • Room service

Explore the area

View in a map
Carr. Fed. Cuernavaca - Cuautla Km 11, No. 207, Jiutepec, Jiutepec, MOR, 62573
  • Place, Forum Cuernavaca
    ‪17 min drive‬
  • Place, AVERANDA
    ‪17 min drive‬
  • Place, Galerias Cuernavaca Mall
    ‪18 min drive‬

Room options

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, WiFi (free)

Double Room Standard

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, WiFi (free)

Single Room Standard

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, WiFi (free)

Triple Room Standard

  • 247 sq ft
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

View all photos for Standard Single Room

A bedroom with a bed, a nightstand, a painting on the wall, and a window with curtains.

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

A tray with bottles of Enjuague Bucal soap and a sign for Hacienda de Zapata.

Double Room

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two single beds, a wooden headboard, a nightstand with a vase of flowers, and a painting on the wall.

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

Similar properties

Outdoor pool
Hotel & Motel Hacienda Jiutepec
Jiutepec
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 140 reviews
$52 nightly
The price is $62
Sep 28 - Sep 29
Total with taxes and fees
Hotel & Motel Hacienda Jiutepec

About the neighborhood

Jiutepec

With a stay at Hotel Hacienda de Zapata in Jiutepec, you'll be within a 10-minute drive of El Tepozteco National Park and Forum Cuernavaca. .This hotel is 4.5 mi (7.2 km) from Galerias Cuernavaca Mall and 4.5 mi (7.2 km) from Las Tetillas.

What's nearby

  • Forum Cuernavaca - 17 min drive - 4.5 miles
  • Chapultepec Ecological Park - 17 min drive - 4.9 miles
  • AVERANDA - 17 min drive - 5.1 miles
  • Galerias Cuernavaca Mall - 18 min drive - 5.6 miles
  • El Tepozteco National Park - 20 min drive - 4.2 miles

Getting around

  • Benito Juarez International Airport (MEX) - 103 min drive

Restaurants

  • ‪KFC Tejalpa - ‬17 min walk
  • ‪barbacoa los arcos - ‬16 min walk
  • ‪El Encuentro - ‬15 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Terraza 104 - ‬16 min walk

About this property

Hotel Hacienda de Zapata

Hotel Hacienda de Zapata offers 34 air-conditioned accommodations with safes and irons/ironing boards. LED televisions come with cable channels.

Bathrooms include showers. This Jiutepec hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 34 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hacienda de Zapata
Hacienda de Zapata Cuernavaca
Hotel Hacienda de Zapata
Hotel Hacienda de Zapata Cuernavaca
Hotel Hacienda Zapata Cuernavaca
Hotel Hacienda Zapata
Hacienda Zapata Cuernavaca
Hotel Hacienda de Zapata Hotel
Hotel Hacienda de Zapata Jiutepec
Hotel Hacienda de Zapata Hotel Jiutepec

Hotel Hacienda de Zapata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 270 reviews
Rating 8 - Good. 91 out of 270 reviews
Rating 6 - Okay. 58 out of 270 reviews
Rating 4 - Poor. 16 out of 270 reviews
Rating 2 - Terrible. 12 out of 270 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ELVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , we stayed a night and it was perfect no complains
Stayed 1 night in Sep 2023
Verified review

8/10 Good

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
La alberca esta sucia y no hay restaurante y ahi cerca no hay que comer
Stayed 1 night in May 2026
Verified review

8/10 Good

Vannya

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación en general bien Lara una noche. Sólo que si bien el aire acondicionado funcionó sin problemas, nosotros queríamos el ventilador y éste estaba en mal estado, muy ruidoso.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Miguel Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y muy amables. Lo único que vi es que el ventilador encima de la cama ya estaba en mal estado y rechina, pero con el aire acondicionado lo compensa.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, buena opción costo beneficio, el aire funciona sin problema, estancia tranquila, un poco de ruido al amanecer de los autos
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service
Disliked: Amenities
Aire bien la alberca no la ocupe
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Nelly

Liked: Staff & service, amenities, property conditions & facilities
Las camas estan un poquito incomodas, deberian considerar un poco más el tema de toallas ya que nosotros eramos 4 y solo nos dieron 2, me quedo muy cercano al lugar donde tuve mi evento. Agradezco la amabilidad de las recepcionistas y seguridad.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Efraín de Jesús López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia, el personal amable y la alberca limpia
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

crédito

Liked: Cleanliness, staff & service, amenities
Buena atención y limpieza en la habitación. Cómo nota el restaurante estaba cerrado por mantenimiento, deberían comentarlo
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Olga

Disliked: Amenities
Personal déspota, con falta de información, para el huésped, llegamos a las 1400 y no pudimos hacer el check in…
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Edgar Alberto

Liked: Cleanliness, amenities, property conditions & facilities
El lugar muy limpio, a pesar de estar en un sitio bullicioso la habitación es silenciosa y permite descansar muy bien. Buena atención.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

LEOBARDO

Liked: Cleanliness, property conditions & facilities
Ok bien
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tatiana

Liked: Cleanliness, staff & service
Buena limpieza de la habitación, aunque la calidad de las toallas fue muy baja. Son pequeñas y absorben poco.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

María Dolores

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba impecable, el trato fue eficiente, amable del personal. Excelente servicio. Gracias
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Todo limpio, personal atento y amable
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia y en excelente condiciones
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
No usamos el aire Tampoco la alberca
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Isaura

Liked: Cleanliness
El personal muy amable, la habitación cuenta con lo básico, no es lujosa pero cumple su función, el aire acondicionado funciona y la habitación limpia, fuimos una noche por una boda y todo súper bien
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La toalla de las manos estaba sucia. Hubo ruido toda la noche coml de bomba de agua. Al hacer mi chek out, me fue a revisar las toallas, que ni usé xq llevaba las mías. Estaban mugrosas y todavía las talló en el lavabo para ver si se les quitaba o me las cobraba. Las sábanas tebias manchas como se óxido. Sólo pasamos la noche para poder seguir manejando, para empezar las fotos me hicieron creer q era un espacio más lindo de lo q realmente es.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Laura Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por el precio estuvo bien, cómoda, limpia, el wifi bien, dió lo que ofreció
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante no funcionaba
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
Muy mal , supera cara, sucio, camas rotas, aire acondicionado mal, instalaciones en mal estado Todo mal
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Rolf

Disliked: Staff & service, property conditions & facilities, room comfort

Caro. Ruidoso. Inflexible.

Llegamos un poco antes de la hora del Check-in. No había ni la menor posibilidad de por lo menos dejar equipaje en el cuarto. Ni modo. El cuarto super ruidoso. Toallas viejas. Definitivamente no recomendable para este precio elevado.
Stayed 1 night in Mar 2025