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Hc Hotel Canarios Resort & Spa

3.0 star property

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Photo gallery for Hc Hotel Canarios Resort & Spa

2 outdoor pools
View from property
Interior
Property grounds
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Av. Jose Ma Morelos #369. Col. Centro, Cuernavaca, 62000
  • Place, Cuernavaca Cathedral
    ‪5 min walk‬
  • Place, Borda Gardens
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬

Room options

View all photos for Junior Double Room

Junior Double Room | Bed sheets

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room

Junior Single Room | Bed sheets

Junior Single Room

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cuernavaca

With a stay at Hc Hotel Canarios Resort & Spa in Cuernavaca (Central Cuernavaca), you'll be within a 10-minute walk of Museum of the City of Cuernavaca and Borda Gardens. .This spa hotel is 0.3 mi (0.4 km) from Cuernavaca Cathedral and 0.3 mi (0.5 km) from Robert Brady Museum.

What's nearby

  • Cuernavaca Cathedral - 5 min walk - 0.3 miles
  • Borda Gardens - 7 min walk - 0.4 miles
  • Museum of the City of Cuernavaca - 7 min walk - 0.4 miles
  • Robert Brady Museum - 7 min walk - 0.4 miles
  • Plaza de Armas - 9 min walk - 0.5 miles

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Restaurante Casa Taxco “Hotel Quinta Lucerito” - ‬4 min walk
  • ‪Monte Blanco - ‬4 min walk
  • ‪Le Cafe Du Monde - ‬3 min walk
  • ‪Nutri Gordas Doña Manuela - ‬5 min walk
  • ‪Rioni pizzería napolitana - ‬5 min walk

About this property

Hc Hotel Canarios Resort & Spa

Hc Hotel Canarios Resort & Spa offers 43 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 43 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to noon for a fee.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Hc Hotel Canarios Resort & Spa has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 195 for adults and MXN 155 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 195 for adults and MXN 155 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hc Canarios & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel
Hc Hotel Canarios Resort & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel Cuernavaca

Hc Hotel Canarios Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Espiridión René

Disliked: Cleanliness
Increíblemente no teníamos toallas en la habitación y cuando las solicite me llevaron dos, pero una sucia, volví a solicitar otra. El secador de pelo descompuesto, solamente una sábana en las camas, increíble creerlo, es la primera vez que me sucede.
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2024

6/10 Okay

Concepcion

Stayed 1 night in Nov 2023

2/10 Terrible

Letica Caire

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usualmente yo no pongo críticas en los hoteles, pero esta vez si lo merecen, la habitación sucia, las sábanas no las habían lavado y lo confirme cuando me di cuenta que había ropa en el closet del huésped anterior, aparte llegamos 2 hrs antes y nos cobraron 15pñ0 pesos por hora cuando yo había llamado y me dijeron que si las tenían no las daban sin problema, y al salir pedí una hora de extensión y me la negaron. El SR. . FERNANDO de repeccion poco empatica, Cabe mencionar que pagamos habitaciones y con todas fue igual. El desayuno bastante malo, solo huevos con jamon y dos salsas para chilaquiles y frijoles refritos. NO Pan No fruta, y a eso le llaman desayuno bufet. Que triste porque la ocación anterior había estado muy contenta. No vayan hay mejores en Cuernavaca de verdad.
Stayed 1 night in Feb 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Ivan Alfredo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Habia toallas rotas y el inmueble descuidado
Stayed 1 night in Feb 2024

8/10 Good

Alberto Luis

Liked: Cleanliness, staff & service
Muy buena disposición del personal para ayudar
Stayed 1 night in Jan 2024

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

Esperaba más

La atención fue buena pero la limpieza de la habitación estuvo muy mal, desde q llegamos el baño estaba sucio sobró todo la regadera y nos fuimos y seguía peor no movieron nada para barrer y seguía todo el polvo y un día estaban barriendo afuera a las 7 am y pues se supone q uno va a descansar y dormir hasta tarde
Stayed 2 nights in Dec 2023

10/10 Excellent

Fernanda

Stayed 3 nights in Dec 2023

6/10 Okay

GERARDO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Falta limpieza en cuartos, mal olor
Stayed 1 night in Dec 2023

4/10 Poor

rick

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El. Personal muy bien pero la limpieza del baño muy mal el WiFi terrible la programación de la TV muy mal y el agua de las albercas muy fría y una alberca sucia la verdad deja mucho q desear en comparación con la. Fotos q subieron
Stayed 3 nights in Dec 2023

8/10 Good

Erick

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Instalaciones viejas
Stayed 1 night in Dec 2023

8/10 Good

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio justo
Stayed 1 night in Dec 2023

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos cancelaron echándoles la culpa a ustedes y no los respetaron la reserva
Stayed 2 nights in Dec 2023

6/10 Okay

Luz Elena

No lo recomiendo para hospedarse porque les importan los eventos privados y no los huéspedes para descansar, no hay opción de comida, no hay bebidas, no les interesa ofrecer buen servicio, según el restaurante es hasta las 8pm y no me quisieron atender a las 7.30 PM para una merienda de papas fritas , tuve que salir a buscar algo para merendar. NO LO RECOMIENDO NO VOLVERÉ , Recomiendo a expidió que no lo promocione

10/10 Excellent

Andrea Isavela

Stayed 2 nights in Nov 2023

8/10 Good

Alma Rosa

Stayed 1 night in Oct 2023

6/10 Okay

Walter Daniel

Liked: Cleanliness
no salió agua caliente para bañarse
Stayed 1 night in Oct 2023

6/10 Okay

María Elvia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Las instalaciones ya están desgastadas, por la noche para que saliera agua caliente se desperdicio mucha agua, el personal es muy amable , pero en las fotos se veía más cómodo. La cama ses muyyy dura
Stayed 1 night in Oct 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service
A mi me gusta a pasto
Stayed 4 nights in Sep 2023

6/10 Okay

ALMA PATRICIA

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Delia Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación a las 3 no estuvo lista . Solo fuimos un dia y no tuvimos agua ni en la noche ni el la mañana
Stayed 1 night in Aug 2023

8/10 Good

Arantza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están muy lindas. El personal es muy atento. Aunque la habitación permitía entrar el ruido externo. Fuera de eso, disfrutamos la estancia, la alberca es linda y cómoda. Se siente como una mini villa.
Stayed 2 nights in Aug 2023