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Hotel Serenna

3.0 star property

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Photo gallery for Hotel Serenna

Exterior
Snack bar
Outdoor pool
Lobby sitting area
Suite | Iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping
  • Free WiFi
$90
$76 nightly
$90 total
Total with taxes and fees
Dec 10 - Dec 11

Explore the area

View in a map
Aldama #215, Cuatro Ciénegas, COAH, 27640
  • Place, Cuatrocienegas Central Plaza
    ‪7 min walk‬
  • Place, Carranza Museums
    ‪7 min walk‬
  • Place, San José Church
    ‪9 min walk‬

Room options

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Cuatro Ciénegas

With a stay at Hotel Serenna in Cuatro Ciénegas, you'll be within a 10-minute walk of Venustiano Carranza Museum and Cuatrocienegas Central Plaza. .This hotel is 0.5 mi (0.8 km) from San José Church and 0.5 mi (0.8 km) from Carranza Museums.

What's nearby

  • Cuatrocienegas Central Plaza - 7 min walk - 0.4 miles
  • Carranza Museums - 7 min walk - 0.4 miles
  • San José Church - 9 min walk - 0.5 miles
  • Cuatrocienagas Biosphere Reserve - 3 min drive - 1.2 miles
  • Cuatro Cienegas de González Viewpoint - 3 min drive - 1.5 miles

Getting around

  • Monclova, Coahuila (LOV-Venustiano Carranza Intl.) - 62 min drive

Restaurants

  • ‪Restaurante La Casona - ‬9 min walk
  • ‪Cantina El 40 - ‬6 min walk
  • ‪La Esquina del Marisco - ‬5 min walk
  • ‪Arena Dulce - ‬9 min walk
  • ‪Restaurant El Doc - ‬8 min walk

About this property

Hotel Serenna

Hotel in Cuatro Ciénegas with free breakfast and an outdoor pool
Hotel Serenna offers 16 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This Cuatro Ciénegas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 11:30 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:30 AM.
Hotel Serenna has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas

Hotel Serenna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 1 night in Jul 2025

6/10 Okay

JAVIER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

4/10 Poor

CARLOS CESAR

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Apr 2021

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

VLADIMIR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Small Rooms good service

The hotel facility is very new, clean with good service, But "Ito" means small actually the rooms they offer for 4 persons there is not enoug space, the bathroom is small consider that if you are a big person. the Prices according to spaces are kind high.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

8/10 Good

Araceli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and friendly

Very nice and friendly service. Really close to attractions!
Stayed 1 night in Oct 2020

8/10 Good

Maria Teresa

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a location close to downtown. The place is very clean. I think breakfast service should be available earlier in the morning. They open the restaurant at 8 am. Bar is nice and so is the pool.
Stayed 1 night in Oct 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & Comfy

The views of the mountains were beautiful and the bartender was the best!
Stayed 1 night in Jul 2019

10/10 Excellent

osmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

SERGIO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy agradable, excelente vista, excelente atención de todo el personal, desayuno sencillo pero con bien sazón
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025

8/10 Good

Maria de los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel sencillo, limpio y excelente para descansar. No se escucha nada de ruido. El desayuno está delicioso.
Stayed 1 night in Aug 2025

6/10 Okay

Agustin

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
El hotel es pequeño, por lo mismo el estacionamiento es insuficiente, las anotaciones se encuentran al rededor de la alberca, hay un bar al lado de la alberca que no cierra a la hora indicada y sigue con la música (10pm hora que debería cerrar), de igual forma dejan estar a la gente pasada las 10pm en el área de la alberca haciendo ruido, por lo tanto es difícil descansar. Las instalaciones bien, el único problema es no poder descansar bien
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien 👍
Stayed 3 nights in Aug 2025

10/10 Excellent

karina

Stayed 1 night in Jul 2025

10/10 Excellent

Miriam Selene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025

8/10 Good

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen desayuno
Stayed 1 night in Jul 2025

2/10 Terrible

Victor

Stayed 2 nights in Jul 2021