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Hotel Serenna

Property class: 3

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Photo gallery for Hotel Serenna

A swimming pool with a modern architectural design, including glass walls and a concrete edge.
A corridor with white chairs, a wooden table, and potted plants.
A covered outdoor area with a pool, palm trees, and seating.
A rooftop pool area with palm trees, a blue pool, and outdoor seating.
A hotel room with two beds, a desk, a chair, a ceiling fan, and artwork on the walls.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service
The current price is $97
$81 nightly
$97 total
Total with taxes and fees
Sep 1 - Sep 2

Explore the area

View in a map
Aldama #215, Cuatro Ciénegas, COAH, 27640
  • Place, Cuatrocienegas Central Plaza
    ‪7 min walk‬
  • Place, Carranza Museums
    ‪7 min walk‬
  • Place, Cuatrocienagas Biosphere Reserve
    ‪4 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed

A bedroom with a large bed, a ceiling fan, an air conditioning unit, a nightstand, a chair, a mirror, and a coat rack.

Classic Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, a mirror, and a potted plant.

Quadruple Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite

A hotel room with two beds, a desk, a chair, a ceiling fan, and artwork on the walls.

Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

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Hotel El Nogalito
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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 79 reviews
$59 nightly
The price is $70
Aug 24 - Aug 25
Total with taxes and fees
Hotel El Nogalito

About the neighborhood

Cuatro Ciénegas

With a stay at Hotel Serenna in Cuatro Ciénegas, you'll be within a 10-minute walk of Venustiano Carranza Museum and Cuatrocienegas Central Plaza. .This hotel is 0.5 mi (0.8 km) from San José Church and 0.5 mi (0.8 km) from Carranza Museums.

What's nearby

  • Cuatrocienegas Central Plaza - 7 min walk - 0.4 miles
  • Carranza Museums - 7 min walk - 0.4 miles
  • San José Church - 9 min walk - 0.5 miles
  • Cuatrocienagas Biosphere Reserve - 4 min drive - 1.2 miles
  • Cuatro Cienegas de González Viewpoint - 4 min drive - 1.5 miles

Restaurants

  • ‪La Esquina del Marisco - ‬5 min walk
  • ‪El Sonora Restaurante 4C - ‬8 min walk
  • ‪La Principal - ‬8 min walk
  • ‪Doña Anita - ‬8 min walk
  • ‪El Cafe Tal - ‬7 min walk

About this property

Hotel Serenna

Hotel Serenna offers 16 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This Cuatro Ciénegas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 11:30 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:30 AM.
Hotel Serenna has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas

Hotel Serenna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 121 reviews
Rating 8 - Good. 36 out of 121 reviews
Rating 6 - Okay. 11 out of 121 reviews
Rating 4 - Poor. 4 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and nicely stocked bar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very enjoyable stay, would return
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality for all
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

JULIO CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Maria de los Angeles

Liked: Staff & service
.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen restaurante
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

BEGOÑA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL HOTEL MUY BIEN, EL PERSONAL MUY AMABLE, EL DESAYUNO BUFFETE BASICO CON HUEVITO, FRIJOLES, CHILAQUILES, FRUTA, PAN DE DULCE Y TOSTADO, CAFE Y JUGO DE NARANJA, FRESCO, Y DE MUY BUEN SABOR
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algo muy bueno: La habitación y las sábanas muy limpias. Manténganlo así por favor. Es algo que yo busco en un hotel y definitivamente volvería a este hotel. El personal muy amable, muy buena ubicación. El desayuno bueno, sencillo pero muy bueno. Fruta, café, huevo, pan, cereal, tipo hotel americano.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JERONIMO

Excelente hotel, limpieza. Muy buen desayuno, solo que se acaba y no están al pendiente para resurtir, pides y se tardan.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ana Claudia

Liked: Staff & service
Disliked: Amenities
No abastecen el área para tomar desayuno , si llegas media hora después ya no hay casi nada para comer
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elvia Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, limpieza excelente, bonitas instalaciones
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza de las habitaciones muy bien, el personal muy amable y atento. El hotel muy bonito y cómodo
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien, muy a gusto y buenas instalaciones. La alberca muy limpia. Todos excelente.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene un estacionamiento pequeño al lado del hotel la alberca muy bonita el desayuno que esta incluido en tu reserva tiene muy poca variedad
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

jorge rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Céntrico , cómodo , fácil de llegar y muy tranquilo
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rosa Elia

Liked: Cleanliness, staff & service, amenities
Excelente servicio!! La única sugerencia es q tengan venta de refrescos o agua al momento del almuerzo
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

JAASIEL

Liked: Cleanliness, property conditions & facilities
LES FALTA MAS PROGRAMACION EN TV. LA HABITACION ES ACEPTABLE, EL PERSONAL FUE AMABLE.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

rosaura

Liked: Cleanliness, staff & service, amenities
La habitación el único detalle que tuvo fue la chapa del baño ya estaba desgastada y no servía, en cuanto al servicio del personal muy bueno y amables muy oportuna la atención para solucionar el detalle de la chapa de la puerta.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue muy rápido, un trato amable y sin contratiempos .
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities
Exelente servicio y muy buenas instalaciones
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excelente,todo muy bien servicio, comida, cuarto, ubicación y muy bonito el hotel
Stayed 1 night in Jan 2026