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Hotel Serenna

3.0 star property

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Photo gallery for Hotel Serenna

Outdoor pool
Suite | Iron/ironing board, free WiFi, bed sheets
Outdoor pool
Quadruple Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service
The current price is $103
$87 nightly
$103 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Aldama #215, Cuatro Ciénegas, COAH, 27640
  • Place, Cuatrocienegas Central Plaza
    ‪7 min walk‬
  • Place, Carranza Museums
    ‪7 min walk‬
  • Place, Cuatrocienagas Biosphere Reserve
    ‪4 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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The price is $117
May 4 - May 5
Total with taxes and fees
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About the neighborhood

Cuatro Ciénegas

With a stay at Hotel Serenna in Cuatro Ciénegas, you'll be within a 10-minute walk of Venustiano Carranza Museum and Cuatrocienegas Central Plaza. .This hotel is 0.5 mi (0.8 km) from San José Church and 0.5 mi (0.8 km) from Carranza Museums.

What's nearby

  • Cuatrocienegas Central Plaza - 7 min walk - 0.4 miles
  • Venustiano Carranza Museum - 7 min walk - 0.4 miles
  • Carranza Museums - 7 min walk - 0.4 miles
  • San José Church - 9 min walk - 0.5 miles
  • Cuatrocienagas Biosphere Reserve - 4 min drive - 1.2 miles

Getting around

  • Monclova, Coahuila (LOV-Venustiano Carranza Intl.) - 62 min drive

Restaurants

  • ‪Restaurante La Casona - ‬9 min walk
  • ‪Cantina El 40 - ‬6 min walk
  • ‪La Esquina del Marisco - ‬5 min walk
  • ‪Arena Dulce - ‬9 min walk
  • ‪Restaurant El Doc - ‬8 min walk

About this property

Hotel Serenna

Hotel Serenna offers 16 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This Cuatro Ciénegas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 11:30 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:30 AM.
Hotel Serenna has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas

Hotel Serenna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 103 reviews
Rating 8 - Good. 32 out of 103 reviews
Rating 6 - Okay. 9 out of 103 reviews
Rating 4 - Poor. 3 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very enjoyable stay, would return
Stayed 1 night in Dec 2025

10/10 Excellent

Axel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones excelentes
Stayed 1 night in Dec 2025

10/10 Excellent

Yendira

Stayed 1 night in Nov 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 1 night in Jul 2025

6/10 Okay

JAVIER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

4/10 Poor

CARLOS CESAR

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Apr 2021

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

VLADIMIR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Small Rooms good service

The hotel facility is very new, clean with good service, But "Ito" means small actually the rooms they offer for 4 persons there is not enoug space, the bathroom is small consider that if you are a big person. the Prices according to spaces are kind high.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

8/10 Good

Araceli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and friendly

Very nice and friendly service. Really close to attractions!
Stayed 1 night in Oct 2020

8/10 Good

Maria Teresa

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a location close to downtown. The place is very clean. I think breakfast service should be available earlier in the morning. They open the restaurant at 8 am. Bar is nice and so is the pool.
Stayed 1 night in Oct 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & Comfy

The views of the mountains were beautiful and the bartender was the best!
Stayed 1 night in Jul 2019

10/10 Excellent

osmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Rosa Ana Arias

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La habitación esta bien pero,no tiene ganchos para la ropa hace falta una silla o perchero para las bolsas .
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es lindo y acogedor, el servicio por parte del personal es muy bueno, todos son muy amables y accesibles
Stayed 1 night in Dec 2025

8/10 Good

Juanita

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El personal muy amable
Stayed 1 night in Jan 2026

8/10 Good

Rosa María

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y el personal fue amable. El área de desayuno tiene las sillas sucias y tuve que pedir varias veces que me llevaran alimentos que ya se habían terminando, no hay revisión constante en esta área. El agua de la alberca está helada.
Stayed 2 nights in Dec 2025

8/10 Good

Karen Anel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Muy agradecidos con las atenciones de Victor en nuestro tour.
Stayed 2 nights in Dec 2025

6/10 Okay

Maria de los Angeles

Traveled with group, Business traveler
Liked: Staff & service
.
Stayed 2 nights in Dec 2025