Compare Cheap Crown Point Best Western

"Room was clean & comfortable. Every staff member was polite and helpful. The young men and ladies with the valet really hustled!! Can't wait to come back next year"

"The teenage boys used too many towels and when my granddaughter went to the counter to get 4 towels evidently the lady said what do you need far more f****** towels for? Could that even be true?"

"I booked two rooms for my family and the experience was extremely disappointing. We checked in around 4 PM, left for a few hours to take the kids to a birthday party, came back around 8 PM, and by 10 PM we were already checking out. Both rooms were clearly not cleaned properly. There were leftover items in the refrigerator, hair in the tub, and hair all over the bathroom door like someone had just blow-dried their hair. One of the toilets didn’t even flush. When you’re traveling with kids, basic cleanliness is the bare minimum you expect from a hotel. We barely stayed two hours before deciding it was better to leave than keep our family in rooms that looked like housekeeping skipped them completely. Definitely not the experience I expected when booking two rooms."

"It was okay"

"The hotel was new and has a nice and modern feel to it. The rooms are a good size for the price. Downsides, the coffee shop next door makes it REALLY had to get in and out of the parking lot during the day. Police are having to direct traffic. Also, showers spray water everywhere."

"When I went to the room the door was pooped open by the security latch. There were people all over the hotel who could easily just walk into the room since it was not locked. I entered the room and immediately noticed two puddles of water on the floor of the main room. The door to the room wouldn't close properly or lock. I went back to the desk and requested another room. I explained the reasons and the gentleman said nothing other than "here's your new room number". I went to the new room and was again disappointed in cleanliness and the overall room. The TV had some satellite service that said "not available at this time, check back later." What channels did work were limited and confusing. The toilet and sink had hairs and dirt on them. The shampoo container mounted in the shower was empty. And dirty. The refrigerator was smelly and dirty as was the microwave. The refrigerator was literally sitting on a padded bench, not a table or stand but a padded bench. The mattress was old, uncomfortable and sank in at the foot of the bed. You literally could not sit on the end of the bed. It sank down. I went around to several other hotels to try and find somewhere else to stay. Unfortunately I paid through Expedia and was not able to get a refund for this booking. There was not much availability and what was available was outside of my price range. I was genuinely concerned fot the safety of my car and property inside. To be safe I completely emptied it out both nights I was there."