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Zel Cozumel

Property class: 4

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Photo gallery for Zel Cozumel

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a view of the sea.
Property video
A spacious indoor dining area with multiple tables and chairs, large windows offering views of greenery, and a high ceiling with woven light fixtures.
A hotel room with a bed, a desk with a computer, a chair, a small table, a potted plant, and a view of the sea through a glass door.
A modern hotel lobby with wooden shelving, a central reception desk, and a patterned floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪14 min walk‬
  • Place, Chankanaab National Park
    ‪22 min drive‬
  • Place, Chankanaab Beach Adventure Park
    ‪23 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

View all photos for ZEL Room Ocean View

A hotel room with a bed, a seating area with a view, and a large window.

ZEL Room Ocean View

8.8 out of 10
Excellent
(99 reviews)
  • Sea view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for ZEL Premier Suite Ocean Front

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a view of the sea.

ZEL Premier Suite Ocean Front

9.2 out of 10
Wonderful
(26 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ZEL Suite Ocean Front

A hotel room with a large bed, a view of the ocean, a dining table with a book and glasses, and a chair with a hat.

ZEL Suite Ocean Front

9.0 out of 10
Wonderful
(56 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for ZEL Junior Suite Ocean Front

A hotel room with a bed, a desk, a chair, a sofa, a balcony with a view of the sea, and a large window.

ZEL Junior Suite Ocean Front

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ZEL House Ocean Front

A hotel room with a bed, a desk with a computer, a chair, a small table, a potted plant, and a view of the sea through a glass door.

ZEL House Ocean Front

7.8 out of 10
Good
(6 reviews)
  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite

A hotel room with a bed, a desk with a chair, a TV, and a balcony with a view of greenery.

The Level Family Junior Suite

  • Sleeps 6

View all photos for The Level Royal Suite

A bathroom with a large mirror, a white sink, and a towel rack.

The Level Royal Suite

  • Sleeps 2

View all photos for Room Junior with Ocean View

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a view of the ocean.

Room Junior with Ocean View

  • Ocean view
  • 473 sq ft
  • Sleeps 4

View all photos for ZEL Suite Garden View

A hotel room with a large bed, two bedside tables with lamps, a nightstand, a sofa, and a wall with a decorative pattern.

ZEL Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for ZEL House Penthouse Suite Ocean Front

A hotel room with a bed, a desk with a computer, a chair, a small table, a potted plant, and a view of the sea through a glass door.

ZEL House Penthouse Suite Ocean Front

  • Sea view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ZEL Room Garden View

A hotel room with a large bed, a seating area with a view, and a window with curtains.

ZEL Room Garden View

8.4 out of 10
Very good
(93 reviews)
  • Garden view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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The price is $264
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Total with taxes and fees
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About the neighborhood

Cozumel

Located in Cozumel (Zona Hotelera Norte), Zel Cozumel is within a 10-minute drive of Museo de la Isla de Cozumel and San Miguel Church. .This all-inclusive property is 5.2 mi (8.4 km) from Stingray Beach and 9.1 mi (14.7 km) from Chankanaab National Park.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Playa San Juan - 14 min walk - 0.8 miles
  • San Miguel Church - 10 min drive - 4.6 miles
  • Chankanaab National Park - 22 min drive - 11.0 miles
  • Chankanaab Beach Adventure Park - 23 min drive - 11.5 miles
  • Paradise Beach - 30 min drive - 14.9 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪El Cozumeleño Beach Resort - ‬3 min walk
  • ‪Bucano's Beach Club - ‬16 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive

About this property

Zel Cozumel

Zel Cozumel offers 209 accommodations. Beds feature down comforters. 42-inch plasma televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court, a 24-hour health club, and in-room fitness. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Spa. The spa is open daily.
Stay in one of 209 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Take time to pamper yourself with a visit to the full-service spa. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a 24-hour health club and an outdoor pool. Additional features at this property include complimentary wireless internet access, free babysitting, and a hair salon.
Enjoy Mediterranean cuisine at Caramba, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
Caramba - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine. Open daily.
Volcán - Onsite restaurant. Open daily.
Parda Beach - This bar overlooks the ocean. Open daily.
Swim Up Bar - This bar is located on the beach. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Snorkeling

Land activities

Fitness facilities

Miniature golf

Paintball

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Water fitness

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caramba
  • Parda Beach
  • Swim Up Bar
  • Volcán

Things to do

  • 18-hole golf course
  • 24-hour health club
  • Free children's club
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free babysitting
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • On the beach

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

More

  • Connecting rooms available
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melia All Inclusive Golf & Resort

Melia Cozumel All Inclusive Golf & Beach Resort

Melia Cozumel Golf Beach

Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel

Melia Cozumel All Inclusive Golf And Beach Resort

Meliá Vacation Club Cozumel All Inclusive

Meliá Vacation Club All Inclusive

Meliá Vacation Club Cozumel

Meliá Golf All Inclusive

Meliá Cozumel Golf

Melia Cozumel All Inclusive Golf & Beach Hotel

Resort Melia Cozumel

Melia Cozumel All Inclusive Golf Beach Resort

Meliá Cozumel Golf All Inclusive All-inclusive property

Meliá Golf All Inclusive All-inclusive property

Melia Cozumel

Meliá Cozumel Golf All Inclusive

Melia Cozumel Golf All Inclusive

Melia Cozumel All Inclusive Cozumel

Melia Cozumel All Inclusive All-inclusive property

Melia Cozumel All Inclusive All-inclusive property Cozumel

Zel Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1041 reviews
Rating 8 - Good. 261 out of 1041 reviews
Rating 6 - Okay. 125 out of 1041 reviews
Rating 4 - Poor. 46 out of 1041 reviews
Rating 2 - Terrible. 24 out of 1041 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in a great location. Overall is very clean, staff is amazing, and entertainment was a lot of fun. My family found the food to be very good.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Fatima Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marylisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bright room, great staff, great food, lovely beach and pool area!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean and staff was friendly
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds with great pillows and linens, spacious resort, plenty of dining options, great food,and wonderful staff!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing the rooms were clean and updated the beds were comfortable the ample supply if bottled water was great! I had one that f the best massages ever! The magic show and evening entertainment was great! The food was great! We loved our stay!
Stayed 5 nights in May 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Resort is Smaller than we expected but the staff made it so pleasant and the beach was magnificent! Rooms always clean and restocked. Beautiful and relaxing trip.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property with wonderful people in a very beautiful spot. We enjoyed it immensely.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay! Fish house was the best meal ever!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Guy-Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make sure we had the best stay possible and that we had everything we wanted/needed. All inclusive is definitely the way to go!! Loved the beach right outside our door, and there were different shows to go to every night. So many different activities to do at the resorts as well as in town. Will definitely book again and bring family with us!!!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this place!! We will be back.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my forth time here and I’m still impressed with the great service and facilities the staff c
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Melia. I wasn’t a big fan of their food, but I am a picky eater. Breakfast was my favorite. You can definitely make it work. Beach was very clean and amazing. I would come back, for sure!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site on ocean.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there were friendly and helpful. Easy check in. The food and the drinks were great. Would highly recommend!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, property conditions & facilities
Great location, stars and facilities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Bruce

Great staff.
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

ipek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, old and musty, moldy building, nice pool and bar area.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is fantastic and make your stay seamless. Beautifully decorated and immaculate beaches.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Drake Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar stocked, rooms air conditioned and room was very clean. Staff were excellent the entire stay (s/o Oscar our concierge). Would definitely return.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Patricio

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were excellent and the beach and pool areas were great
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Andrew R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After many other hotel bars giving me a blank look when I asked for a cocktail, the guy at Melia made me Godfather and a Boulevardier one night. Perfection.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

LJ

Liked: Staff & service, amenities, property conditions & facilities
Fairly nice, but the bathroom was very small. We had to track down someone to clean our room. Bars and restaurants hours were very limited.
Stayed 2 nights in May 2026