Hotelcoz All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotelcoz All Inclusive

Indoor pool, 4 outdoor pools
Premium Sky Top | Terrace/patio
2 restaurants; breakfast, lunch, and dinner served
Breakfast area
Indoor pool, 4 outdoor pools

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪17 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪16 min drive‬
  • Place, Chankanaab National Park
    ‪28 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪13 min drive‬

Room options

Sky Ocean View

  • Ocean view
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Sky Top

  • Ocean view
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Garden View

  • Garden view
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Ocean View Guarantee

  • Ocean view
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Athletic Ocean View Guarantee

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Cozumel

With a stay at Hotelcoz All Inclusive in Cozumel (Zona Hotelera Norte), you'll be a 2-minute drive from Playa San Juan and 6 minutes from Maya Heritage Monument. .This all-inclusive resort is 5.1 mi (8.2 km) from Stingray Beach and 9 mi (14.5 km) from Chankanaab National Park.

What's nearby

  • Playa San Juan - 17 min walk - 0.9 miles
  • Isla Cozumel Biosphere Reserve - 16 min drive - 3.5 miles
  • Chankanaab National Park - 28 min drive - 11.2 miles
  • Chankanaab Beach Adventure Park - 30 min drive - 11.3 miles
  • Paradise Beach - 38 min drive - 15.1 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬3 min walk
  • ‪El Cozumeleño Beach Resort - ‬1 min walk
  • ‪Las Gaviotas - ‬6 min walk
  • ‪El Cozumeleño El Cocal - ‬1 min walk

About this property

Hotelcoz All Inclusive

Hotelcoz All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor tennis court and complimentary bicycles are featured at the resort. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is open daily.
Make yourself at home in one of the 251 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, an outdoor tennis court, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at El Cocal, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. Planning an event in Cozumel? This resort has 5381 square feet (500 square meters) of space consisting of conference space and 4 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
El Cocal - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Veranda - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Bar - Onsite bar. Open daily.
Swim up Bar - Onsite bar. Open daily.
Snack Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 8:00 AM to 4:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cocal
  • La Veranda
  • Lobby Bar
  • Snack Bar
  • Swim up Bar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,381 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1979
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 30 (up to 10 years old)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel

Hotelcoz All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 84 out of 286 reviews
Rating 8 - Good. 90 out of 286 reviews
Rating 6 - Okay. 51 out of 286 reviews
Rating 4 - Poor. 29 out of 286 reviews
Rating 2 - Terrible. 32 out of 286 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julia

Liked: Staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Nicole S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very kid friendly and the beach was amazing!
Stayed 8 nights in Feb 2025
Verified

8/10 Good

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing it was great for a laidback vacation.
Verified

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many times it’s our go to for all inclusive when we’re not renting a house
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

kimberley as

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The staff, food and weather was great! The rooms were a little dated but everything else made up for that. We hope to come back again, hopefully as soon as next year.
Stayed 14 nights in Apr 2025
Verified

10/10 Excellent

Evelyn Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time dtaying there. Staff was very friendly. Will stay again.
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Cameron

Liked: Staff & service, amenities
For the money this place is a great value. We brought the whole family and the service was great and the beach is nice. The place is a little run down and there is not very much to do close to the hotel but if you want value for the money this place is for you.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Faron Coty

Liked: Staff & service
Staff was friendly and beach was decent
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Vivien Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

Aushara Marie

Liked: Cleanliness
Very friendly people!
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities
Excellent laid back 3 star resort. Great local food. Not a five star, but great value!! Have gone 4 years in a row
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Marrisa

Liked: Cleanliness, staff & service, amenities
Great beach for snoring!
Stayed 9 nights in Jun 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Crystal Ann

Liked: Cleanliness, staff & service, property conditions & facilities
All staff friendly and always willing to help you you needed it.
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location for snorkeling. Terrible food.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

laurelee Marie

Liked: Cleanliness, staff & service, amenities
loved that the pools stayed open late. great beach area and great snorkeling. quiet family place.
Stayed 9 nights in Jul 2024
Verified

10/10 Excellent

Melissa Aguilera

Liked: Cleanliness, staff & service, amenities
Loved the beach area. It is the best one and you can see fishes in the water.
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet getaway beautiful beach service was great food ok wish there would have been entertainment at night but all around nice place
Verified

10/10 Excellent

David Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating and pleasant! I always have a very welcoming experience here. Went during Carnival, and had a wonderful time. Town is a 60min walk, or a quick taxi ride.
Stayed 14 nights in Feb 2025
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Second stay in 25 years, Property needs a little Maintenace. Would stay again for the price.
Verified

8/10 Good

Melody

Liked: Cleanliness, staff & service
Very nice and helpful staff
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Danny T

Liked: Amenities
Very clean hotel…
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Monica Denel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel stay was wonderful. The only thing bird flying around food not good. No entertainment and bed to hard other then that the staff is wonderful, hotel and food was excellent. I really enjoy my stay
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing the water clean and clear the views of the sunsets were beautiful Swim up bars staff was nice
Stayed 3 nights in Jul 2022