With a stay at Hotelcoz All Inclusive in Cozumel (Zona Hotelera Norte), you'll be a 2-minute drive from Playa San Juan and 6 minutes from Maya Heritage Monument. .This all-inclusive resort is 5.1 mi (8.2 km) from Stingray Beach and 9 mi (14.5 km) from Chankanaab National Park.
Isla Cozumel Biosphere Reserve - 16 min drive - 3.5 miles
Chankanaab National Park - 28 min drive - 11.2 miles
Chankanaab Beach Adventure Park - 30 min drive - 11.3 miles
Paradise Beach - 38 min drive - 15.1 miles
Getting around
Cozumel Intl. Airport (CZM) - 11 min drive
Restaurants
Guido's - 6 min drive
Melia Cozumel All Inclusive Golf & Beach Resort - 3 min walk
El Cozumeleño Beach Resort - 1 min walk
Las Gaviotas - 6 min walk
El Cozumeleño El Cocal - 1 min walk
About this property
Hotelcoz All Inclusive
Hotelcoz All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
An outdoor tennis court and complimentary bicycles are featured at the resort. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is open daily.
Make yourself at home in one of the 251 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, an outdoor tennis court, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at El Cocal, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. Planning an event in Cozumel? This resort has 5381 square feet (500 square meters) of space consisting of conference space and 4 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
El Cocal - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Veranda - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Bar - Onsite bar. Open daily.
Swim up Bar - Onsite bar. Open daily.
Snack Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.
All inclusive details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All à la carte meals, snacks, and beverages included
Room service during certain hours
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Airport drop-off shuttle (surcharge) from 8:00 AM to 4:00 PM on request
Free self parking on site
Wheelchair-accessible parking available
Food and drink
2 restaurants
4 bars/lounges
A beach bar
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Restaurants on site
El Cocal
La Veranda
Lobby Bar
Snack Bar
Swim up Bar
Things to do
4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Boat tours
Books
Children's pool
Evening entertainment
Fitness classes
Foosball table
Free bicycle rentals
Free children's club
Full-service spa
Games
Gym
Hot tub
Indoor pool
Kayaking
Library
Mini golf
Outdoor tennis court
Parasailing
Playground
Scuba diving
Snorkeling
Table tennis
TV in common areas
Family friendly
4 outdoor pools
Arcade/game room
Children's pool
Children's toys
Free children's club
Grocery/convenience store
Indoor pool
Mini golf
Playground
Pool gate
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Luggage storage
Newspapers in lobby
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
4 meeting rooms
5,381 square feet of conference space
Computer station
Outdoors
Beach loungers
Beach towels
Free beach cabanas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Terrace
Full-service spa
Deep-tissue massages
Facials
Manicures/pedicures
Spa open daily
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 buildings
9 floors
Banquet hall
Built in 1979
Reception hall
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Limited room service
Restaurant dining guides
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Safe
Window screens
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 40 per person
Airport shuttle fee per child: USD 30 (up to 10 years old)
Early check-in fee: USD 60 (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Property is also known as
HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel
Hotelcoz All Inclusive Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We truly enjoyed our stay. The staff, food and weather was great! The rooms were a little dated but everything else made up for that.
We hope to come back again, hopefully as soon as next year.
First time dtaying there. Staff was very friendly. Will stay again.
Evelyn Genevieve
Stayed 6 nights in Oct 2024
Verified
8/10 Good
Cameron
Mar 25, 2025
Liked: Staff & service, amenities
For the money this place is a great value. We brought the whole family and the service was great and the beach is nice. The place is a little run down and there is not very much to do close to the hotel but if you want value for the money this place is for you.
The staff is very accommodating and pleasant! I always have a very welcoming experience here. Went during Carnival, and had a wonderful time. Town is a 60min walk, or a quick taxi ride.
David Anthony
Stayed 14 nights in Feb 2025
Verified
8/10 Good
michael
Mar 3, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Second stay in 25 years, Property needs a little Maintenace. Would stay again for the price.
The hotel stay was wonderful. The only thing bird flying around food not good. No entertainment and bed to hard other then that the staff is wonderful, hotel and food was excellent. I really enjoy my stay