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Hotel Plaza Cozumel

3.0 star property

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Photo gallery for Hotel Plaza Cozumel

A hotel entrance with a sign reading "Plaza Cozumel," a covered seating area with a table and chairs, and potted plants around.
A lobby with a sofa, armchairs, a small table, potted plants, a staircase, and framed certificates on the wall.
A rooftop pool with a view of the ocean and a cruise ship.
A hotel exterior with a blue umbrella, lush green foliage, and a sign indicating a Visa payment option.
A hotel entrance with a modern design, featuring a curved ceiling, outdoor seating, and a white car parked nearby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Bar
The current price is $96
$76 nightly
$96 total
Total with taxes and fees
Aug 11 - Aug 12

Explore the area

View in a map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

A hotel room with two beds, a desk with a television, a refrigerator, and a painting on the wall.

Standard Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Quadruple Room Standard

Minibar, iron/ironing board (on request), WiFi (free), bed sheets

Quadruple Room Standard

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Two Double Beds

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Standard Two Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

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$64 nightly
The price is $82
Aug 14 - Aug 15
Total with taxes and fees
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About the neighborhood

Cozumel

With a stay at Hotel Plaza Cozumel, you'll be centrally located in Cozumel, steps from Cozumel Maritime Terminal and Malecon San Miguel. .This hotel is 12.5 mi (20.1 km) from Ferry to Cozumel and 15.1 mi (24.4 km) from Xcaret Eco Theme Park.

What's nearby

  • Central Plaza - 2 min walk - 0.1 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Museum - 3 min walk - 0.2 miles
  • Museo de la Isla de Cozumel - 5 min walk - 0.3 miles
  • Plaza Punta Langosta - 11 min walk - 0.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Guido's - ‬4 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • Starbucks

About this property

Hotel Plaza Cozumel

Hotel Plaza Cozumel offers 50 air-conditioned accommodations with minibars and bathrobes. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bathrobes and hair dryers. Housekeeping is provided on request, and irons/ironing boards can be requested.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, location, staff
Stayed 23 nights in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast and staff. Great place to stay.
Stayed 9 nights in Mar 2026
Verified review

6/10 Okay

Alberto

Liked: Cleanliness, staff & service
great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Arkadiy

Liked: Cleanliness, staff & service, amenities
Very comfortable room, great location, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean rooms Good breakfast included
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kenneth Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great beds great and room cold. We would stay here again
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low key hotel in an excellent location
Stayed 18 nights in Feb 2026
Verified review

10/10 Excellent

Jon Steven

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location getting a new elevator soon
Stayed 4 nights in May 2026
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, walking distance to the ferry terminal, numerous restaurtants and stores, and there was a car rental right across the street. The hotel is a bit dated, but very clean and comfortable. It had the best complimentary breakfast that I have ever had, at a hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lyndell M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Plaza Cozumel. The location was walkable to restaurants, shopping, the waterfront, the ferry and the downtown park. The staff was wonderful and friendly. The breakfast was awesome every morning! Would definitely stay here again!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great room with comfy bed. Very friendly staff and an amazing location!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Taryn Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient to Centro!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to Cozumel on numerous occasions, this time i got married there. Hotel is basic, but spotless, staff are amazing food to die for, absolutely 10 outta 10 thanks to everyone x
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Have stayed here at least 8 times in past years and just got back from a girls trip there with my daughters. Place is very clean-staff is wonderful and the breakfast is fantastic! Can't say enough good things about this hotel.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here with my wife many times, always very enjoyable. Any problems although rare are addressed in a timely fashion. Looking forward to my next visit. Shout out to the great staff , see you soon.
Stayed 21 nights in Mar 2026
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The hotel was fantastic and the staff. Will be going back
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

James E

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the place was spotless the food was excellent the people serving the food wonderful desk great & helpful
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very good and nice to be able to have it included right on premises. The rooftop pool is also a plus - nice size and lots of loungers and seating area! Great price as well!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, amenities
Room was very clean, comfortable and TV selection was excellent and easy to use. The location is perfect and the home made breakfast was outstanding.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not fancy, but it was clean and had a friendly and helpful staff. The rooftop pool provided a wonderful sunset view. The made-to-order breakfast was perfect.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good and fresh, good location. We had to leave early due to a death in the family and they were very understanding and we ended up getting a full refund for the days we didnt use.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service
Rooms very clean. Breakfast was decent. Breakfast staff were excellent in helping with Spanish and remembering your name. The roof top pool is a great quiet escape .Overall good value for your money.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast daily. Staff all friendly and helpful. Have stayed there every year for past 4 years and will continue to do so. Always felt very safe and it’s very close to lots of fun stuff downtown.
Stayed 9 nights in Mar 2026