See all properties

Hotel Plaza Cozumel

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Plaza Cozumel

Sundeck
Front of property
Free daily full breakfast
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Bar
The current price is $97
$76 nightly
$97 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(91 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Terrace/patio
Casa Mexicana Cozumel
Colonia Centro
  • Pool
  • Breakfast included
  • Kids pool
  • Free WiFi
4.7 out of 5, Exceptional, 1,000 reviews
$103 nightly
The price is $129
May 9 - May 10
Total with taxes and fees
Casa Mexicana Cozumel

About the neighborhood

Cozumel

A stay at Hotel Plaza Cozumel places you in the heart of Cozumel, steps from Malecon San Miguel and Cozumel Maritime Terminal. .This hotel is 11.4 mi (18.3 km) from San Francisco Beach and 15.1 mi (24.4 km) from Xcaret Eco Theme Park.

What's nearby

  • Central Plaza - 2 min walk - 0.1 miles
  • Cozumel Fiscal Pier Ferry Terminal - 2 min walk - 0.1 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Museum - 3 min walk - 0.2 miles
  • Museo de la Isla de Cozumel - 5 min walk - 0.3 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Woody's - ‬2 min walk
  • ‪Coz coffee roasting co. - ‬2 min walk

About this property

Hotel Plaza Cozumel

Hotel Plaza Cozumel offers 50 air-conditioned accommodations with minibars and bathrobes. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bathrobes and hair dryers. Housekeeping is provided on request, and irons/ironing boards can be requested.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 15 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 003-025-001258/2026

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 4 nights in Jan 2026

10/10 Excellent

James E

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 10 nights in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good. Clean room. Breakfast was good even though I don’t normally eat breakfast.
Stayed 3 nights in Jan 2026

6/10 Okay

Fernando

Traveled with partner
Liked: Cleanliness
The good A good size room Nice bathroom Wide hallway The pool Great breakfast Great location for downtown The bad Front desk person Older room
Stayed 1 night in Jan 2026

6/10 Okay

Carol

Stayed 1 night in Jan 2026

8/10 Good

Sherry

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Many great memories made on our trip! Hotel Plaza Cozumel is such a wonderful place to stay! Service is great, clean & comfortable.
Stayed 10 nights in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Maybe just a safe in the room. Only negative I can think of.
Stayed 1 night in Jan 2026

6/10 Okay

Aida E.

Stayed 4 nights in Jan 2026

10/10 Excellent

Garett

Liked: Cleanliness, staff & service, amenities
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
5th floor rooftop sunset ocean view and cruise ship in distance
Rooftop pool and view
Stayed 3 nights in Jan 2026

10/10 Excellent

Deborah K

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff are all gracious and accommodating. The location is excellent. The breakfast is wonderful.
Stayed 13 nights in Jan 2026

10/10 Excellent

Gordon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoy staying at Hotel Plaza Cozumel. The staff is the standout. They’ve gotten to know me, they’re friendly, fun, and always joking around in a way that makes you feel welcome. The rooms are clean and comfortable, the location is easy and convenient, and the price is right. It’s an easy place to come back to again and again.
Stayed 7 nights in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities
Good location, clean, great pool, friendly staff. Building is, however dated and cleaning staff didn’t come till very late in the day 3:30-4:00. I’d be back in my room by then from a long day so passed on the room service most days. Other than that, it was great. I’d stay there again
Stayed 10 nights in Jan 2026

10/10 Excellent

Jon Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here!
Stayed 7 nights in Dec 2025

10/10 Excellent

Charlie

Liked: Cleanliness, amenities
Good Value and Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Ellis Bernard Ray, Houston

Room was clean, Staff were very courteous, great location. Views from the Roof were beautiful!
Stayed 5 nights in Jan 2026

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and comfy bed. Friendly staff and close to everything
Stayed 1 night in Jan 2026

10/10 Excellent

Alia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was good. Close to the ⛴️ terminal to Playa del Carmen. Rooms are clean and staff was very helpful. We enjoyed breakfast every day. Not much variety but very good. Will stay there again. Thank you!!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Caleigh

Liked: Cleanliness, staff & service, amenities
Amazing experience!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Deanne

Liked: Cleanliness, property conditions & facilities
Staff wonderful as always. Love the location
Stayed 3 nights in Dec 2025

10/10 Excellent

Israel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Very friendly staff in all areas. Excellent breakfast each day. Nice location.
Stayed 7 nights in Dec 2025

8/10 Good

Matthew

Stayed 7 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

4/10 Poor

Victor M.

Stayed 11 nights in Dec 2025