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Cozumel Hotel & Resort

Property class: 3

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Photo gallery for Cozumel Hotel & Resort

An aerial view of a beach with clear turquoise water, a white sandy shore, and palm trees.
A dining area with a pool view, featuring a table with food and drinks, surrounded by palm trees and a building with red-tiled roofs.
A spacious atrium with high ceilings, large arched windows, and a central fountain.
An aerial view of a resort with multiple buildings, a marina, and clear blue waters.
A beach with palm trees, blue chairs, and a hammock.

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • Hot tub
  • Pet friendly
The current price is $124
$98 nightly
$124 total
Total with taxes and fees
Sep 4 - Sep 5

Explore the area

View in a map
Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪13 min walk‬
  • Place, Plaza Punta Langosta
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Twin Room, Balcony, Garden View

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees and buildings.

Twin Room, Balcony, Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room

A hotel room with two beds, a TV, a desk, and a balcony with a view of the pool.

Superior Room

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

A hotel room with a large bed, a dining area with chairs, a TV, and a painting of a beach scene.

Standard Room, 1 King Bed, Balcony, Garden View

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Bed in dormitory ECONOMY

  • Sleeps 1

Bed in dormitory GARDEN VIEW

  • Sleeps 1

Bed in dormitory STANDARD

  • Sleeps 1

Similar properties

Front of property
Hotel Puerto Libre Cozumel
Colonia Centro
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 395 reviews
$82 nightly
The price is $104
Sep 8 - Sep 9
Total with taxes and fees
Hotel Puerto Libre Cozumel

About the neighborhood

Cozumel

With a stay at Cozumel Hotel & Resort, you'll be centrally located in Cozumel, a 2-minute drive from Cozumel Maritime Terminal and 14 minutes from Mr. Sancho's Beach Club. .This beach resort is 13.7 mi (22.1 km) from Ferry to Cozumel and 15.9 mi (25.5 km) from Xplor Theme Park.

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Palacio Municipal - 9 min walk - 0.5 miles
  • Stingray Beach - 13 min walk - 0.7 miles
  • Plaza Punta Langosta - 16 min walk - 0.8 miles
  • Cozumel Museum - 3 min drive - 1.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Señor Frog's - ‬15 min walk
  • ‪Chile Tequila - ‬2 min drive
  • ‪La Internacional - ‬13 min walk
  • ‪Toro's place - ‬2 min drive

About this property

Cozumel Hotel & Resort

Cozumel Hotel & Resort offers 90 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. 32-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Cozumel Massages. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and manicures and pedicures. The spa is open daily.
Stay in one of 90 guestrooms featuring LED televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a hot tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Cozumel Hotel & Resort has 2 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Cozumel Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and non-alcoholic beverages included

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 1500 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 1500 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 001-007-000829/2025

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Cozumel Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 309 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 209 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel beautiful really recommend
Stayed 3 nights in May 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always good place to stay
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, and I loved the jacuzzi. The room was nice, the tub was difficult to get in but everything else was great.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great always, quiet at night, clean facilities
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Great stay. Great staff.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just did the one with breakfast
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

BINJIAN

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

roger

Liked: Cleanliness, staff & service, amenities
Spotless clean property and pool. Terrific breakfast buffet and cooked order. Great location for diving. Only complaint would be some loud slamming doors late at night
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Dennis Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been coming here for 20+ years and this is the only place we stay. Nice clean rooms, friendly staff, close proximity to the main square, nice pool, all keep us coming back year after year. I do wish they would expand their WiFi to make it accessible from the pool and in the rooms though. Overall great place to stay in Cozumel!
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Yes great service!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nancy

Excellent affordable price
Stayed 1 night in Jan 2026
Verified review

8/10 Good

rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an expansive resort across the road from the ocean. The pool area is fabulous. There are daily activities and an activities staff. Plenty of chairs. Our balcony provided an ocean view which was wonderful. Beautiful sunsets. The bed is firm. Plenty of hot water and good water pressure. Breakfast buffet included. There's an access tunnel to cross the street.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Greg

Liked: Cleanliness
Disliked: Amenities
The room is old and needs updating The staff was great Nice pool but very loud and a lot of activities no Wi-Fi in the rooms. The breakfast was good sitting out on the beach on the ocean was nice.
Stayed 15 nights in Feb 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Omelette was great and fresh fruit
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lawrence

Liked: Amenities
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Property was very clean, but tired, pool was shut down because of algae blooms just before we arrived and then opened back up. Pepe was one of the activity directors! Great! They had free bikes. Rode bikes and walked into town a lot. Breakfast was always good. Need to control the birds better. They would eat your food if you weren’t sitting at the table.
Stayed 8 nights in Apr 2026
Verified review

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have about the facility was the beds. Sat on concrete pads and were worn out making it feel like you were sleeping on the concrete. Did not have a good nights sleep our entire stay because I was constantly waking up from my body being sore from sleeping on a concrete pad.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but great staff and location
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Gerald

Liked: Cleanliness
nothing really stood out as all that good, the lack of information about the layout and meal schedule was very much lacking in my opinion. .
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

NATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Stayed 6 nights in Jul 2025
Verified review

4/10 Poor

Christian St

Rooms were what you would expect….they advertised WiFi but in reality you could only get it in the lobby
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

David Ward

Liked: Cleanliness, amenities
Bed was very hard . Room needs an upgrade
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Meghan Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to town. Staff is very accommodating.
Stayed 9 nights in Mar 2025
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again
Stayed 12 nights in Feb 2024
Verified review

4/10 Poor

Angela

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed here 3 times now. Arrived early and could not check in. At check in time lines were very long. Service very slow. When we did check in they gave us 2 double beds when our res clearly said King. Was then told we had to take what’s available to which i refused. Fridges dont work, patio lights are left on regardless till 930pm. You cannot control the light coming into your room and there is no blackout curtains. Birds in buffet food …
Stayed 1 night in Apr 2026

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